As a travel advisor, having a reliable service to lean on for Meet & Greet services at so many airports is essential to my business and maintaining the trust my clients have placed in me. Have had doz... Se mere
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The meet & greet service and airport transfer was beyond expectations! I purchased it for 2 seniors traveling to Europe for the first time and they said it made their arrival so smooth and eased all t... Se mere
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We booked their service for tourists arriving at and departing from Thessaloniki Airport, and let me tell you, it was awesome! The tourists were super happy. They were met quickly, even though the fli... Se mere
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Complete scam! Would not recommend. The service is useless. They could not even facilitate the passport queue and we ended up spending a couple of hours waiting.
Virksomheden har svaret
Virksomhedsoplysninger
Om Paradigm Meet & Greet
Skrevet af virksomheden
Paradigm Meet & Greet
is an innovative company organizing highly reliable and professional Meet & Greet and VIP services at airports all over the world. Our ability to guarantee solutions of the highest quality at nearly every location of the globe stems from exclusive cooperation and effective communication with the most reliable airport operators.
By being comfort- and assistance-oriented, our Meet & Greet services cater to the needs of any category of passengers and serve as a major improvement to any kind of trip, whether for business or leisure. Political figures, managers of international banks and companies, showbiz celebrities, and luxury travel enthusiasts rank among the flyers who rely on Paradigm’s expertise and discretion.
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Kontaktoplysninger
4,4
Fremragende
86 anmeldelser
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As a travel advisor
As a travel advisor, having a reliable service to lean on for Meet & Greet services at so many airports is essential to my business and maintaining the trust my clients have placed in me. Have had dozens of successful transits with Paradigm thru a very chaotic summer, especially in the EU with the new regulations and I am so grateful to have their partnership!
20. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Ms Donnellan,
Thank you for your kind words and for your continued trust in our services. It is a pleasure to be part of your clients’ journeys, and we truly value the partnership we have built with you. Ensuring a seamless and stress-free travel experience for every traveller is always Paradigm’s top priority.
We look forward to supporting you and your clients on many more journeys ahead!
Best regards,
Paradigm Meet & Greet team
Complete scam
Complete scam! Would not recommend. The service is useless. They could not even facilitate the passport queue and we ended up spending a couple of hours waiting.
3. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Mounir Awad,
thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations. However, as clearly stated in our quotation, the Meet & Greet service at this airport does not guarantee an expedited or queue-free passage through passport control, as this remains subject to the discretion of the immigration authorities. On this particular occasion, it was not possible to arrange a faster passage through passport control due to an exceptionally busy traffic and strict security measures at the immigration area.
We remain committed to providing professional and efficient service to all our clients and we hope to be able to meet your expectations on another occasion.
Best regards,
Paradigm Meet & Greet team
meet & greet/airport transfer
The meet & greet service and airport transfer was beyond expectations! I purchased it for 2 seniors traveling to Europe for the first time and they said it made their arrival so smooth and eased all their travel anxiety. I contacted multiple companies for quoted and not only were prices competitive and reasonable but Paradigm was the easiest to work with!
14. september 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Ms Voight-Jause,
We appreciate your kind feedback and are delighted to know that the meet & greet service and airport transfer made the arrival smooth and stress-free for first-time travellers to Europe. We are also pleased to know that you found communication with us easy and were satisfied with the whole process.
Thank you for choosing our services and do not hesitate to contact us for any future enquiry.
Best regards,
Paradigm Meet & Greet team
Excellent service
Excellent service, although the other queues were not long at CDG for our arrival from Scotland.
Our man was first class with customs, our luggage and meeting the driver.
31. august 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Andrew,
thank you for your review.
We are delighted to read that you appreciated the service provided at CDG, particularly the assistance with customs procedures, luggage, and coordination with the driver. It was our pleasure to make your arrival as smooth and seamless as possible.
It will be our pleasure to assist you again with any future trips!
Best regards,
Paradigm Meet & Greet team
Rating them 5 is underrated
Rating them 5 is underrated, they were very helpful and on top on their business. It was professional service and very kind friendly staff.
I recommend them strongly.
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Ms. Algonisy,
On behalf of our Reservations team and airport agents, thank you for your kind words. We are delighted to learn that you have appreciated the support and professionalism of our airport staff.
Do not hesitate to contact us for any future enquiry.
Best regards,
Paradigm Meet & Greet team
Very helpful getting through Lima…
Very helpful getting through Lima airport! Got me at the gate and helped me recheck my luggage and go through customs and security.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Ms. Gamsin,
thank you for the time you have taken to leave this review.
We are glad to read that you have appreciated the airport service provided in Lima. Our airport agents always do their best to deliver smooth, quick and safe assistance to improve our guests' travel experience.
It will be our pleasure to assist you again with any future trips!
Best regards,
Paradigm Meet & Greet team
Scheduling the meet and greet services in Rome
Scheduling the meet and greet services with Paradigm is critical to the success in navigating FCO in Rome. I was traveling alone for part of my trip and really appreciated not only being met AT MY GATE, but accompanied through security, baggage claim, and the meeting with my Car Service outside of the terminal. I cannot describe to you the level of comfort, knowing I had a companion. Additionally, on the way home to the US from Rome, Paradigm navigated all of the lines for the VAT tax kiosks, the airline, check-in and luggage check-in, the security check points. I was safely delivered me to my airport lounge and met once more as it was approaching time to board my flight home.
You just cannot do travel in a foreign airport without Paradigm.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Caroline in Nashville,
thank you for taking the time to share your experience.
On behalf of our Reservations team and airport agents, thank you for your kind words. We’re delighted we could assist you at Rome FCO Airport and provide support every step of the way — from check-in, baggage assistance, and security checks to the VAT refund process. It’s wonderful to know this gave you comfort and helped make your journey through the airport smooth and stress-free.
It will be a pleasure for us to assist you again at Rome Airport or at any other location you will be travelling to.
Best regards,
Paradigm Meet & Greet team
I was hesitant to travel internationally .
I was hesitant to travel internationally with my age and medical conditions.Thanks to the professionalism and commitment to every detail of my arrival at Rome (FCO) and Venice (Marco Polo Airport) I will no longer hesitate to travel internationally again and to utilize Paradigm for there Meet and Greet Services.
I am currently planning another trip for my spouse for 2027 to Venice.
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Eugene,
Thank you for your kind words. Knowing that your experience has given you the confidence to travel internationally again means so much to us. We're truly delighted that the professionalism of the airport staff at both Rome Fiumicino and Venice Marco Polo Airport, together with Paradigm’s attention to every detail, helped make your travels comfortable and stress-free.
We look forward to welcoming you back, and it would be our pleasure to assist you with the upcoming trip to Venice!
Best regards,
Paradigm Meet & Greet team
BRUSSELS
BRUSSELS. Excellent service in Brussels on arrival from New York City. Nothing but good things to say about Paradigm and their staff. Booking of the service was easy and super professional. Expensive but this is the world we live in...
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Kristin,
thank you for sharing your experience.
We are delighted to learn that you appreciated the support of the airport staff at Brussels Airport, as well as our team’s efficiency in managing the process.
Thank you for choosing our service and we hope to have the opportunity to assist you again in the future.
Best regards,
Paradigm Meet & Greet team
We booked their service for tourists…
We booked their service for tourists arriving at and departing from Thessaloniki Airport, and let me tell you, it was awesome! The tourists were super happy. They were met quickly, even though the flight was delayed by 3 hours—the driver waited, greeted them, helped with their luggage, and escorted them to the transfer. The return trip was just as great: everything was fast, high-quality, and professional. Highly recommend them!
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Budapest,
We are pleased to learn of your appreciation for the service provided to your tourists arriving at and departing from Thessaloniki Airport. Ensuring that travellers enjoy a seamless and stress-free journey is always Paradigm’s top priority, and we are delighted to have made their travel experience easier and more comfortable as they navigated the airport formalities.
Thank you for choosing our services and do not hesitate to contact us for any future enquiry.
Best regards,
Paradigm Meet & Greet team
Bucharest VIP arrival service!
My wife and I had a great experience with Paradigm for our arrival into Bucharest! Our greeter was waiting with sign right as we exited the plane from Istanbul. She was very professional and guided us past long passport control lines, let us stop quickly for the restroom, then took us to the front of passport control where the new fingerprint bio scanning was taking place. I think we saved 90 minutes to 2 hours of lines and frustration. This allowed us to meet our driver to the hotel on time. We were through in about 10 minutes. Wonderful service. Thanks.
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Mr. Tyranski,
thank you for the time you have taken to leave this review.
We are delighted to hear that you appreciated the support provided by the airport staff upon your arrival in Bucharest and that the swift passage through the arrival formalities contributed to a pleasant travel experience that exceeded your expectations.
Do not hesitate to contact us for any future enquiry.
Best regards,
Paradigm Meet & Greet team
Worthless Meet and Greet services
Its a complete rip off for FCO Meet and Greet services. Dont waste your money. they dont offer any added value in FCO as they cannot assist in bypassing the very long queues for passport control on Arrivals (it took me 1.5 hrs). They simply sell you Meet and Greet service for a fortune amount for hanging a sign with your name at the plane gate and to tell you where you can pick up the luggage. A complete scam in FCO!
25. maj 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Hello Mr. Al-Thukair,
Thank you very much for taking the time to share your feedback.
It is quite clear that the Meet & Greet service provided for your arrival in Rome did not meet your expectations, and we are sorry for it.
At the same time, we should once again kindly remind you that "bypassing the very long queues for passport control on Arrivals" is not something that we have ever promised or even mentioned to you. It is, quite simply, not a feature of the service that we offer at this particular location.
As outlined in our quotation, the Meet & Greet service at Rome FCO Airport includes professional and personalized assistance from the arrival gate all the way to the airport exit. Unfortunately, since you dismissed our agent after learning that you would not be able to skip the queues, you did not get the chance to receive this assistance in full.
We hope to be able to meet your expectations on another occasion. With this in mind, our reservations department will always be happy to answer your questions and help you understand the service inclusions.
Kindest regards,
Paradigm Meet & Greet team.
TIA VIP Service
We would like to sincerely thank the entire Paradigm team for the excellent VIP Service provided during our arrival for our vacation and our return to Katowice, Poland at the Tirana Airport VIP terminal.
From the very beginning, everything went exactly as previously arranged via email and as described in the service description. Both upon arrival and on the day of departure, the staff was waiting for us on time, providing full support and assistance at every stage of the airport procedures.
We particularly appreciate the professionalism, courtesy, and excellent organization of the team’s work. Thanks to your dedication, the entire process went smoothly, comfortably, and stress-free, which was especially important to us while traveling with a small child.
Such a high standard of service means that we will confidently recommend your services to other travelers and will be happy to use them again on future trips.
Thank you once again for your exemplary service.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Beata&Bartek,
thank you for taking the time to leave this review and share your experience.
On behalf of our reservations department and airport agents, we sincerely appreciate your kind words. It was our pleasure to assist you and your family at Tirana Airport and help ensure a seamless and comfortable journey. We are delighted to know that the combined efforts of our team and the airport ground staff contributed to a positive travel experience.
Thank you for choosing our services and do not hesitate to contact us for any future enquiry.
Best regards,
Paradigm Meet & Greet team
Worst experience I’ve ever had with a…
Worst experience I’ve ever had with a company. They truly have 0 care in the world for their customers. I had a booking for my family and I with them because: a) I have just had surgery to repair my torn Achilles tendon and b) we have a baby traveling with us. The night before our trip, I had a complication and had to head into the ER which resulted in us postponing our trip by just 2 days at the doctor’s request. Despite proving a full medical report detail why I couldn’t travel, these guys refused to accommodate and said my booking would just be canceled without refund and that I would need to make a new booking from scratch. Somehow, despite how horrible the approach is, their tone and attitude were a million times worse. I, like everyone have faced bad customer service before, but never to the point where I felt the need to write bad reviews. This is my first time writing any sort of review because I feel completely betrayed by a company that is supposed to help make your experience better.
Edit: I did in fact book through a third-party concierge and was made aware of the policy. 1. I find the absolute lack of flexibility in a VIP service to be appalling and indicative of a business that is not in touch with the needs of its client base. 2. I separately called the company directly to plead by phone (feel free to check your records) and the customer service agent’s attitude was in fact obnoxious. I hope this solves your “puzzle”!
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Talal Abu-Ghazaleh,
First of all, we wish you a speedy recovery!
We do care for our customers' satisfaction. In particular, as we deal with customers from all over the world, we endeavour to be as clear as possible when it comes to booking conditions. This is why our cancellation policy is easily accessible from all the pages on our website, listed in all of our quotes, and even presented for acceptance prior to booking. A third party booked our services for you, so we wonder whether you had been made aware of our policy at all.
Since the information about your inability to travel reached us less than 24 hours prior to the service time, the booking made for your family had to be cancelled with a full charge as per our standard policy. A quote was also provided for a service on a later date, but it was not accepted, so unfortunately we did not have the chance to assist you and your family.
As you did not book directly with our company, you have never in fact had any correspondence with any of our representatives. Thus, we find it quite puzzling to read of a medical report being submitted to us, or of "tone and attitude" used towards you.
We hope to be able to have the chance to be of service to you and your family on another occasion. For any clarification on our booking terms or our services, our reservations department will be glad to assist you.
Kindest regards,
Paradigm Meet & Greet team.
The company was great in helping me…
The company was great in helping me make the arrangements for our transfer and the VIP Departure Assistance. Everything with the actual experience was exceptional. Michael helped us get through every step at the airport, helped us with our luggage, and he was great with the kids. I couldn't be happier that we did this!
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Meagen,
thank you for sharing your experience and your kind words.
It was our pleasure to assist your family and ensure your journey was as smooth and comfortable as possible. We are delighted to learn that you appreciated the support and professionalism of airport staff, and that it contributed to an improved travel experience.
Feel free to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
Brilliant service
I have been using Paradigm for many years now and they have always been spot on. Would never use any other provider.
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Mr. Nicholas,
thank you for your kind words. At Paradigm, we are committed to delivering attentive, detail-oriented service to every client, ensuring each Meet and Greet is handled with professionalism and discretion.
We sincerely appreciate your trust and look forward to assisting you with any future requirements.
Best regards,
Paradigm Meet & Greet team
Service was excellent at CDG airport in Paris
Service was excellent at CDG airport in Paris. Communication was great through out the process, and was guided quickly through passport check and customs. Our greeter met us right when walked off the jet bridge, and guided us all the through to our pre-booked ride into central Paris. Overall the experience was amazing and would highly recommend. Will definitely use this service again!
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Ken Peterson,
thank you for your kind words.
We are pleased to hear that you appreciated the professional support from the airport team at CDG and the smooth communication in coordinating your service. It’s wonderful to know the airport assistance helped make your arrival in Paris such a great experience.
We look forward to being of service to you again!
Best regards,
Paradigm Meet & Greet team
Highly recommend the service in Rome
I regularly use greeter services throughout the world. This was my first experience with Paradigm. The service was excellent - from Eleonora's prompt communication to Marta's extraordinary management at the airport in Rome. I have never met a better handler. I will certainly continue to work with them in the future.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Ms Mahal,
thank you for taking the time to share your review.
We are delighted to learn that you appreciated the support and professionalism of our airport staff at Rome Airport, as well as our team’s efficiency in managing the process and effective communication. Your feedback inspires us and affirms our commitment to providing excellent service.
We sincerely appreciate your trust and look forward to assisting you with any future requirements.
Best regards,
Paradigm Meet & Greet team
Nia was fantastic
Nia was fantastic! The line was long to check into winair for my flight to St. Barths in the transfer so she called and took me around to the front to have a quicker process. My bag didn't make it on the flight and I called Nia and she made sure it was on a flight the same day.
15. marts 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear Gabrielle Migoya,
thank you for sharing your experience.
We are delighted to read that your check-in process went smoothly and that the airport agent was able to assist you promptly with your bag. Ensuring the travellers enjoy a seamless and stress-free journey is always Paradigm’s top priority, and we are glad we could make your travel to St. Barths more comfortable.
Feel free to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
Support for family abroad.
While travelling abroad my 77 year old mother had to have 2 unexpected hospital stays which left her weak and sore and my father exhausted and over stressed. I was all the way back in Canada unable to ease their burden in person and started researching “Concierge services Rome Airport”. With less than 24 hours notice the team from Paradigm were on board to collect my parents, deal with their luggage, support them through check-in, security and get them to the lounge.
The Paradigm Team were supportive, timely and professional and the relief knowing my parents had the support they needed was immeasurable. Highly recommend!
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Paradigm Meet & Greet
Dear R. Ellen Jones,
thank you for taking the time to leave this review.
On behalf of our reservations department and airport agents, we would like to thank you for your kind words. It was our pleasure to assist your parents at Rome Airport and ensure their journey was as smooth and comfortable as possible. We are delighted to know that the coordination of our team and the support of airport ground staff contributed to an improved travel experience for them.
Thank you for choosing our services and do not hesitate to contact us for any future enquiry.
Best regards,
Paradigm Meet & Greet team
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