Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Absolutely love everything I’ve purchased—I’m already back for a second order! The fabric quality really impressed me; it’s thick, durable, and not at all see-through. I’ve had so many cotton leggings... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Absolutely lovely quality clothings feels like you are wearing your skin, i would have preferred thicker materials on leggings as they are very thin but thats just my preference. Costumer service its... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Love this brand, will be buying all my basics from them. The T-shirt is such good quality and a lovely weight! The leggings fit beautifully and have a very flattering band on the waist, couldn’t h... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Customer Service is brilliant when I ordered the wrong size & they very kindly asked me to send everything back & they replaced my order with correct size. Love the products they are selling, very com... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tøjbutik
  2. Dametøjsbutik

Skrevet af virksomheden

You’ve never seen basics like this before.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

620 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Happy from the inside out

I've placed a number of orders over the last 2 years. Mainly underwear and body suits. I can't rate the products highly enough. The quality is superb The products have lasted and not faded or stretched or frayed. I love the double fabric on the torso of the body sui for discretion.
The fit had been good. I'm a size 14 and the size L has been fine. Apart from the a t-shirt - I gave it to my daughter who's a size 10 and she totally rocked it so I'd say order bigger in the t-shirts.
Comfort is where this brand really shines. The body suits are the best I've ever had. I'm not going anywhere else for these. Ever. No chaffing, no discomfort from fastenings. The bralettes, t-shirt bras and knickers are my absolute go-to.
I've found the customer service great. Never had an issue. I read the one star reviews and can't say I've experienced any of those issues.
I'm very content - wearing their products makes me happy from the inside out.

1. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello,

Thank you so much for leaving such a lovely review! We're so thrilled to hear you're loving all your Not Basics 🫶 and that they are keeping you so comfortable!

As a small business, your support truly means the world and feedback like this makes our day!

All the best,
The Not Basics team x

Bedømt til 5 ud af 5 stjerner

I LOVE this brand

I LOVE this brand! I bought the essentials so 2 sweatshirts, a tank top, a long sleeve top, a mid sleeve top, joggers and leggings so that I have something of everything in organic cotton. I work from home so mostly wear chilled clothes all day and hated the fact I was constantly wearing synthetic bad quality stuff. I’m so happy with all of the items, it all feels so soft, fits perfectly and washes well. I love it all.

12. juli 2025
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Besvarelse fra Not Basics

Hello,

Thank you so much for taking the time to leave us a review 💌. We're absolutely thrilled that you're happy with your Not Basics products and knowing it's made a difference for you really makes our day!

Thank you for supporting our small business!

All the best,
The Not Basics team x

Bedømt til 5 ud af 5 stjerner

Great

Great ! Highly recommend!
The best quality. Price and service.

9. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello,

Thank you so much for taking the time to share your review! We appreciate it so much and are thrilled to hear you love the quality and the service 🫶

All the best,
The Not Basics team x

Bedømt til 5 ud af 5 stjerner

Love the quality of the organic cotton

Love the quality of the organic cotton. Super comfortable. Waistband on the leggings is quite tight/firm. Usually a 10/12 and took a medium. Great fit and long length. So far have only washed one pair and no problems. Washed well and stains came out.
Cool and comfortable for summer

7. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello,

Thank you so much for taking the time to leave us such a lovely review! It's feedback like this that truly makes our day 💌
So pleased to hear you're loving the organic cotton and hope it keeps you comfy all summer!

All the best,
The Not Basics team x

Bedømt til 5 ud af 5 stjerner

The best quality

The best quality t-shirts I've bought. It's so hard to find organic cotton products that actually look good as well, but what I have purchased from this shop is everything I was looking for and I know I'll be returning for all my basics.

1. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello,

Thank you so much for leaving such a lovely review! We're so thrilled to hear you're loving your organic cotton t-shirts 🫶 and are super to happy to be a part of your basics that are anything but!

All the best,
The Not Basics team x

Bedømt til 1 ud af 5 stjerner

I was super excited to try this brand…

I was super excited to try this brand so I ordered a T shirt and it arrived with faded white stains all over it! Looks like it hasn't been dyed properly. I reached out to the customer service team who offered to send me a replacement, a week later the order hadn't arrived so I emailed again- finally the replacement T shirt arrived with YET AGAIN more white stains all over the shirt!
Their price point is not cheap at all and they market themselves on quality however to charge £30 for a T shirt that arrives twice in an awful condition is just awful. I was really excited to be a supporter of this brand but I will not be shopping here again. I would recommend that you spend your money elsewhere if this is the "quality" your paying for.

4. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello Martha,

We're truly sorry for the experience you've had. Getting two items with quality issues is completely unacceptable, and not at all the standard we hold our products to.
As a small business, every customer matters hugely to us, and we're genuinely disappointed that you haven't had a positive experience.
We've escalated this so we can understand what's happened and make sure it doesn't happen again.
We're committed to learning from this, so we appreciate you taking the time to share this feedback - it genuinely helps us improve.

All the best,
The Not Basics team x

Bedømt til 5 ud af 5 stjerner

An amazing brand

An amazing brand! It’s very difficult to find clothes that are sustainable, natural fibre but also cute (especially active wear). This is one of them gems :)

27. juni 2025
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Besvarelse fra Not Basics

Hello Paula,

Thank you so much for sharing such lovely feedback! 💌
We're so happy to hear you're loving your Not Basics. Hope they bring you many comfy wears!

All the best,
The Not Basics team x

Bedømt til 5 ud af 5 stjerner

Definitely worth a buy!

I had been wanting to buy from NotBasics for a while after seeing them advertised on instagram. I finally bought some trousers and tee-shirts and instantly fell in love with them. Unfortunately the stitching broke on the trousers quite quickly, but I emailed a photo to their costumer service and they immediately sent out a new pair. I then have subsequently bought their underwear as well and just love them. I also love the traceability in terms of the making of the clothes as ethical fashion is really important to me. Can’t recommend the brand enough, they have a lot of sales and offers so definitely worth keeping your eyes peeled and giving them a try :)

21. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello Freya,

Thank you so much for taking the time to leave us a review 💌 It truly means the world to us. I'm thrilled to hear you're loving your Not Basics so far and have had a good experience with our customer service.
We hope your Not Basics brings you years of comfort!
Thank you again for the support.

All the best,
The Not Basics team x

Bedømt til 5 ud af 5 stjerner

I've been looking for a good qauilty…

I've been looking for a good qauilty clothing brand for a while when I came across not basics. The quality is perfect and so comfortable. The fit is true to size and I will definitely be ordering again.

13. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello Gina,

Thank you so much for taking the time to share your review with us! 🫶
We are so happy to hear you're loving your Not Basics items. It means the world to us to know that you're enjoying the quality and fit!

All the best,
The Not Basics team x

Bedømt til 5 ud af 5 stjerner

Fabulous service -…

The company has excelled in customer service- real human contact and responsiveness - and the products while sadly not right for me- are beautiful and high quality

13. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello Sarah,

Thank you so much for taking the time to share your review with us. We're thrilled to hear you've been pleased with the customer service ☺️
We're sorry the products haven't been right for you this time round, but hopefully in future!🤞

All the best,
The Not Basics team x

Bedømt til 5 ud af 5 stjerner

Great sustainable brand!

I was on the hunt for good quality, sustainable, cotton underwear and I'm so glad I found Not Basics! I have ordered twice now, the first order was two t-shirts and two bras, and the second was two vest tops and two pairs of leggings. I am in the process of sending the leggings back to exchange the size but it's been an easy process so far. The quality of the items I ordered is so good! The cotton is thick and soft and I've been really enjoying wearing them so far! The t-shirt has washed well so far, and I imagine this is the same for the other items too. I really like the range of items and I will definitely be ordering again. Really good value for money given the bundle deals and quality of the clothing - would recommend for anyone wanting 100% cotton underwear or other clothing!

1. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello Alicia,

Thank you so much for taking the time to share such a detailed review! 💌 We're absolutely thrilled that you've had such a positive experience with Not Basics and that the quality of our organic cotton items has exceeded your expectations.
As a small business, your support truly means the world to us and feedback like this makes our day 🫶

All the best,
The Not Basics team x

Bedømt til 4 ud af 5 stjerner

Love themI have eight " bodies" now and they are…

I have eight " bodies" now and they are remarkably good quality which wash well.
I have white, navy and olive and I love them all. I do, however find them "tight" around my bust (both L and XL) because I am a 38G but that's my problem.
I would certainly recommend them.

1. juni 2025
Uopfordret anmeldelse
Not Basics-logo

Besvarelse fra Not Basics

Hello Elizabeth,

Thank you so much for taking the time to share such a lovely review with us 💌
We're thrilled to hear that you're loving your bodysuits and appreciate you sharing your sizing with us - this is always so helpful for us as a small business who is eager to continue improving on fit.

All the best,
The Not Basics team x

Bedømt til 4 ud af 5 stjerner

Terrible quality

I ordered two t-shirts from them. However, one of them after the first wear got a bunch of thread coming out inside the t-shirt. The other one got very fragile after the wash even though I followed all the instructions and already developed holes.
I’ve also reached out to them via their contact form but never got any reply. Now hoping they will reply by email.

Update: Received quick replacement on the T shirts few weeks later. Great support!☺️

28. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello Zhibek,

I hope you're well. I'm so sorry to hear you haven't had a great experience with your items! This is not the standard we hold our products to. I've just had a look and can see your email came through yesterday late afternoon and as a small team of 2.5, we really try our best to get back to customers as quickly as possible. We would love to resolve this for you asap, so a member of the team will be in touch shortly.

All the best,
The Not Basics team x

Bedømt til 3 ud af 5 stjerner

Shorts unflattering but leggings are good

The leggings are great, however I found the shorts and top to be unflattering. The shorts are too long (i’m over 5ft8 so not a short girlie) and they fall at a really unflattering length.

25. maj 2025
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Besvarelse fra Not Basics

Hello Lenice,

Thank you so much for taking the time to leave us a review. We're thrilled to hear you're enjoying your leggings!
As a small business, we're always open to feedback and suggestions on how to improve, so I will pass this info along to our product team. If you'd like to get in touch further, please don't hesitate to reach out to hello@notbasics.co.uk and we'll be happy to chat there!

All the best,
The Not Basics team x

Bedømt til 5 ud af 5 stjerner

I really love these products

I really love these products! Super happy with my purchases. Both pairs of leggings are comfy and I’m particularly loving the olive pair! The olive top is gorgeous and so well fitting! Everything fitted true to size. Customer service has also been great, there was a delay in delivery which they let me know about. I’ll definitely be buying again.

16. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello Leigh,

Thank you so much for taking the time to share a review with us - it means the world 💌
We're so happy to hear you're loving your leggings! We may be biased but we're also big fans of the new Burnt Olive 🤭

Hope they bring you many years of comfort!

All the best,
The Not Basics team x

Bedømt til 5 ud af 5 stjerner

Excellent Quality & Fit

Very happy with the quality and fit of the Not Basics products. I ordered Sweatpants and matching Jumper, as well as a couple of different tops (tight and loose fitting). The quality of all the items is exceptional, and they washed well.

Service was excellent. Exchanging the size on the jumper and shipping back to Australia at no extra cost.

The only item I returned was a body - I found the length wasn’t long enough for my body, even though I sized up.

1. april 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello,

Thank you so much for taking the time to leave us a review! We're so thrilled to hear you're so happy with the quality - it makes our day 🫶

Thank you for supporting our small business!

All the best,
The Not Basics team x

Bedømt til 5 ud af 5 stjerner

Sweatshirt and trackies is the BEST.

Sweatshirt and trackies is one of the comfiest tracksuits I’ve ever worn. Amazing quality, soft on skin, and the light grey colour and fit is perfect.

21. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello Cara,

Thank you so much for taking the time to leave us a review 💌 We're so happy to hear you're loving your sweatsuit! It means so much to us that you love it as much as we do!

All the best,
The Not Basics team x

Bedømt til 5 ud af 5 stjerner

another fine product

My second purchase from Not Basics were a pair of high waist briefs and a crop bra in matching colour 'salty air'. I'm very happy with the fit (L size for both items) and the fabric is soft and smooth with just the right amount of stretchiness. It's so important to get undies to fit well and feel right. After all, they are the foundation of the whole outfit one wears - whether moving about in busy bee mode or lounging luxuriously in lizard mode...and what a relief not to need to make regular adjustments to under layers when walking, stretching or just relaxing. Thanks to all at Not Basics team!

21. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello Tania,

Thank you so much for taking the time to leave us such a thoughtful review 🫶
We're so happy to hear you're loving your Not Basics underwear! We know the frustration that comes with uncomfy undies, so it's lovely to know that ours have been a welcome addition to your wardrobe! We hope you enjoy them for years to come.

All the best,
The Not Basics team x

Bedømt til 4 ud af 5 stjerner

Great quality, check sizes

The quality of the products and fabric is lovely, I had some issues with sizing but the customer service to exchange was exceptionally easy and accessible. Will be shopping more!

1. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello Jenny,

Thank you so much for taking the time to leave us a review! We're so happy to hear you're enjoying the quality and fabric of your Not Basics items! Thank you for also sharing your positive experience with the exchange 💌

All the best,
The Not Basics team x

Bedømt til 5 ud af 5 stjerner

Exactly what I’ve been needing

I’m so glad I found out about this company. The clothing is exactly what I’ve been needing, especially the tank tops. Comfy, form-fitting and flattering, they feel amazing to wear. Delivery was prompt. And I’m glad to have found a company that cares about sustainability. Definitely buying more items from here soon!

1. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Not Basics

Hello Carmilla,

Thank you so much for your kind words! We're so thrilled to hear that you found us and are happy with the items you've tried so far. It's feedback like this that really reminds us why we do what we do 🫶
We hope to bring you lots of comfort over the years and truly appreciate your support in shopping with us!

All the best,
The Not Basics team x

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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