I did not receive my shipment even though USPS marked it as delivered. I expected a hassle and no real resolution. Paleovalley was very responsive, offered suggestions and then made everything right.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased a BOGO offer once a while back. Now I keep getting ads that say STOCK UP ON YOUR FAVORITES, BOGO. When I go in to buy it tells me I can’t use the BOGO. So what is the point of offering a... Se mere
Virksomheden har svaret
100% Grass-Fed Bone Broth Protein in Vanilla is fantastic! The ingredients are clean, and the quality is excellent. I’ve been really impressed with the product overall. On top of that, their customer... Se mere
Virksomheden har svaret
My whole experience with Paleovalley has been positive. The bone broth protein powders (chocolate & caramel) are delicious, and they froth up nicely when I add a little skim milk. No need to add h... Se mere
Virksomheden har svaret
4,2
God
619 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rancid before “Best By” date
Started a subscription and everything was fine. Eventually slowed down on my consumption and developed excess inventory. Cancelled my subscription due to excess product and getting tired of the meat sticks. Fast forward a few months - started finding sticks that just didn’t taste right (edible, but didn’t taste good). Fast forward a few more weeks - started finding a lot of sticks that tasted bad (several flavors). Checked the “best by” dates and they were still within several months of expiration. These meat sticks had been unopened and stored in my climate-controlled kitchen cabinets. Some were actually turning grey inside! 🤢
Called customer service to report my dissatisfaction. They noted my complaint, but offered no refund nor exchange due to the product being over their 60 day policy. Extremely dissatisfied with the product’s shelf life! Will not be ordering again…
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Thank you so much for taking the time to share your experience. We are truly sorry to hear about what you encountered with your meat sticks. That is definitely not the quality we expect from our products, and this is not typical of what our customers experience.
Our meat sticks are made without artificial preservatives, so proper storage and product quality are extremely important to us. What you described, especially with products still within the Best By date, is something we would genuinely like to look into further so our quality team can investigate what may have happened.
We did send you a Trustpilot contact request so we can review your specific case in more detail, including the lot numbers and storage conditions. If you are willing, please reply there so we can connect directly and work toward a resolution for you.
We truly appreciate you bringing this to our attention and would really like the opportunity to make this right.
Kindly,
The Paleovalley Customer Service Team
Customer service is worthless
I actually liked their products but their customer service NEEDS a great deal of work. Do NOT email them any type of questions, or ask for their help in an order, or subscribe & save because they will MESS IT UP!!! Then give you a lame story that they can not get back your original subscribe and save with the cost you were paying. REALLY? How stupid do you think I am??
I do not need this kind of DRAMA in just trying to change a subscribe and save. Worthless customer service operations. Did you go to school???
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
We are truly sorry for the frustration and confusion you experienced. This is not the experience we want any customer to have, and we completely understand why this situation was upsetting.
There was a misunderstanding while adjusting your subscriptions, and we sincerely apologize for the stress this caused. Our team has reviewed your account and we are reaching out to you directly by phone to make things right and ensure everything is set up exactly as you originally requested, including honoring your Subscribe & Save pricing.
We appreciate you bringing this to our attention and giving us the opportunity to correct it. Your feedback is taken very seriously and will be used to improve our processes so this does not happen again.
Thank you for your honesty, and we truly hope to regain your trust.
Paleovalley Customer Support Team
BAD flavor
Taste is a subjetive thing but I found the vanilla flavored bone broth protein powder to be disgusting. It almost has a sour taste to it. The chocolate is palatable, but I wouldn't say it tastes "good". I will not be buying this product again and actually threw out the vanilla bag.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Hi there,
Thank you for sharing your honest feedback. We completely understand that taste is subjective, and we are sorry to hear that the vanilla bone broth protein was not enjoyable for you. That is certainly not the experience we want anyone to have with our products.
While many customers love the vanilla flavor, a sour taste is not something we would expect and is something we would want to look into more closely. We would really appreciate the chance to review your specific order and product details so our team can better understand what may have happened.
We did send you a Trustpilot contact request. If you are willing, please reply there so we can connect with you directly and see how we can help resolve this for you.
Thank you again for taking the time to leave a review and share your experience with us.
Kindly,
Paleovalley Customer Support Team
Excellent products
I have been purchasing products from Paleo Valley for years, and have loved them all! I currently have a subscription for the bars and organ complex pills. I highly recommend!
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Hi there,
Thank you so much for your kind words and for being a loyal Paleovalley customer over the years. It truly means a lot to us that you’ve enjoyed our products and that you continue to trust us with your subscription.
We’re especially happy to hear you’re loving the bars and the organ complex. Your recommendation and support make all the hard work behind the scenes worth it.
We’re so grateful to have you as part of the Paleovalley community. Thank you again for taking the time to share your experience.
With gratitude,
Paleovalley Customer Support Team
Protein
I tried the beefsticks and enjoyed them although they are expensive. I also bought the collagen protein which didn't produce the results expected. I emailed the customer service and they resolved issue quickly and refunded my money. Reputable business
26. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Hi there, thank you so much for taking the time to share your experience with us. We’re really glad to hear you enjoyed the beef sticks and that our customer service team was able to resolve things quickly for you. We also appreciate your honest feedback about the collagen protein. Everyone’s body responds differently, and your input helps us continue improving and supporting our customers better. We truly value your trust and are grateful you gave us a try. Please don’t hesitate to reach out if we can help with anything in the future.
Happy to know Paleo...
I've been ordering from Paleo Valley for over a year, their Chocolate Protein Bone Broth a staple in my morning coffee. I recently tried the Meat Sticks and Organ Vitamins. Customer Service has been great when I needed assistance.
My only complaint is the BOGO advertising is disappointing. Though I get it every few months, it's never valid or honored because "you already used this offer."
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Thank you so much for being a loyal Paleovalley customer and for sharing your experience with us. We’re thrilled to hear that our Chocolate Protein Bone Broth has become part of your morning routine and that you’ve enjoyed the Meat Sticks and Organ Complex as well. It truly means a lot to us that our customer service team has been able to support you when needed.
We’re really sorry for the frustration around the BOGO promotions. We completely understand how disappointing it can feel when an offer isn’t eligible due to prior use. Our promotions are set up as one-time offers per customer, but we know that isn’t always clear and can feel discouraging when you see the deal again later.
We appreciate you bringing this to our attention and sharing such thoughtful feedback. If you ever have questions about current promotions or eligibility, our team would always be happy to take a closer look and help in any way we can.
Thank you again for your support and for being part of the Paleovalley community.
Warmly,
Paleovalley Support Team
This company is the best of the best
This company is the best of the best, the products are outstanding, the customer service it amazing, and the integrity is awesome. Only one missing piece. Would like to know in advance when a subscription is coming so I don’t get over stocked.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Thank you so much for your kind words. We truly appreciate your support and are so happy to hear you’re enjoying both our products and our customer service. That really means a lot to our team.
We completely understand your feedback about wanting advance notice before a subscription ships. That’s a great suggestion and something we know would be helpful for many customers. In the meantime, you can log into your account at any time to view your upcoming shipment date and make changes, skip, or adjust your order before it processes. Our system also sends a reminder email before your subscription ships so you have time to update it if needed.
If you ever need help managing your subscription, our support team is always happy to assist. Thank you again for being part of the Paleovalley family.
Paleovalley products and customer…
Paleovalley products and customer support are both equally best of the best! The chocolate bone broth protein is my favorite!
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Thank you so much! That truly means a lot to us. We’re so happy you’re loving the products, and yes - the Chocolate Bone Broth Protein is a fan favorite for a reason 😄
We really appreciate you being here and taking the time to share the love!
Love dealing with them
Love dealing with them. I can adjust my subscription as needed or just purchase once. A regular on the maple bacon pork sticks. Yummy snack for on the go humans. Would recommend.
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Thank you so much for the love and for being such a loyal customer. We’re thrilled to hear how much you enjoy the flexibility of managing your subscription and that the Maple Bacon Pork Sticks are your go to snack. They really are perfect for on the go days.
We truly appreciate your recommendation and your support. Thanks for being part of the Paleovalley family and for sharing such a great review with us.
Awesome product and customer service
Awesome product and customer service. Had to cancel my subscription cause I got backed up with product so they cancelled and allowed me to return some product that had already been shipped. Love these guys.
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Thank you so much for taking the time to share this. It truly means a lot to us. We’re so glad our team could help make the subscription pause and return process easy for you.
We’re always happy to work with you so you feel supported every step of the way. Thanks again for the kind words and for being part of our community. We really appreciate you 💛
I love the products Palleovalley…
I love the products Palleovalley offers. I have a few favorites that I enjoy daily: the golden milk and jalapeno beef sticks. Customer service is also very responsive. Overall wonderful experience. Great products and great service.
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Thank you so much for taking the time to share this-it truly means the world to us! 💛 We’re thrilled to hear you’re loving the Golden Milk and Jalapeño Beef Sticks (two fan favorites for a reason!). It’s also wonderful to know our customer support team made a positive impression.
We’re so grateful to have you as part of the Paleovalley family and appreciate your kind words more than you know.
These are the best-tasting meat sticks, BUT...
These are the best-tasting meat sticks out there, hands down. Only 3 stars because we got a bad batch...I connected with customer service, and they gave me a credit for the order and apologized, but didn't see too concerned. WARNING: if you get a package where the shrink-wrapped plastic is bubbled up like a balloon, DO NOT EAT them. When I first mentioned this to customer service, they said it should be fine, and if it tasted bad or smelled off, just toss them. I didn't think much of it, but the next stick I took from the same package that was ballooned up "exploded" when I opened it, and inside was putrid, rotting meat covered in sludgy-looking mold. I went through the rest of the package and saw multiple more that had gone bad, ready to "explode" just like it I reconnected with customer service again, and they said they would make sure upper management knew about it, and apologized again, but to me, anyway, they didn't seem concerned.
I hope this was an exception to the norm here, and I still have my recurring order in place but beware!!
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Thank you so much for taking the time to share this feedback. We’re really glad to hear how much you enjoy the taste of our meat sticks, and we’re truly sorry for the experience you described.
This isn’t something we commonly see, we take every report seriously and share it with our quality and production teams so it can be reviewed and learned from. Product safety is very important to us, and feedback like yours helps us continue to improve.
We’re glad our customer support team was able to assist you, and we appreciate you reaching back out to make us aware of what you found. Thank you as well for continuing to trust us and keeping your recurring order in place.
If you ever have questions or need additional support, please know our team is always here to help. We truly appreciate you being part of the Paleovalley community.
I love the products I have the greens…
I love the products I have the greens and the proteins they are not to sweet and they don't mess with my stomach like most proteins do
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
We're so glad to hear the greens and proteins are working out for you! It really makes our day to hear this, and we truly appreciate you taking the time to leave us a review.
Great quality and customer service!
I love everything I have tried from Palley Valley! I have multiple subscriptions. In particular, I love their protien powders. I ordered them in all the flavors. I love the chocolate as a hot chocolate treat and my grandkids do too! The caramel and vanilla are great in coffee, the plain in smoothies and the savory is a great hot beverage on a cold day. I also love their Golden Milk, tallow, beef sticks (all flavors!) and their Neuroeffect complex. The quality is superior to anything else I've found! Their customer service is fantastic! I also love that they periodically will provide a free full size product with your purchase. I highly recommend this company!
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Wow, we’re so thrilled to hear this! It sounds like you’ve really explored everything we offer, and we love that you and your grandkids are enjoying the chocolate hot chocolate treat. 😊 We’re so glad the flavors, Golden Milk, Tallow, Beef Sticks, and NeuroEffect Complex are hitting the mark, and your kind words about our quality and customer service truly mean a lot.
Thank you so much for taking the time to share your experience and for recommending us-it really makes our day!
Healthy snacks for health and longevity conscious people
The product is amazing but when I had a question I received a prompt and kind response. We will buy more, and try their other products too. Thank you Paleovalley.
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
So glad you’re loving your orders with us! We’re happy we could help with your question, and we can’t wait for you to try more of our products. Thanks so much for your support!
I have ordered their Bone Broth Protein…
I have ordered their Bone Broth Protein powders, beef sticks (jalapeno) and vitamin C more than once. I've also ordered their Whey Protein powder. All of the food product flavors that I tried tasted great and I like that I can also buy Unflavored in the Protein powder. I really like their products and the customer service is excellent.
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Thank you so much for taking the time to share this. We truly appreciate your support and are so happy to hear you’ve been enjoying the Bone Broth Protein, beef sticks, vitamin C, and Whey Protein. It’s great to know the flavors have been a hit and that the unflavored option has been helpful for you as well.
We’re especially grateful for your kind words about our customer service. That really means a lot to our team, and we love being able to support customers who care about what they’re putting in their bodies.
Thanks again for being part of the Paleovalley community. Please don’t hesitate to reach out if you ever need anything at all.
I had a question on an offer that I had…
I had a question on an offer that I had seen on social media. I emailed their customer service support team. Their response was quick and efficient and helped me with a link to their website and not on social media. I love the Bone Broth Protein and the choices of flavors are great. Highly recommend this company for health supplements.
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Thank you so much for taking the time to share this. We really appreciate you reaching out and we are glad our support team was able to help quickly and point you in the right direction. It means a lot to hear that you are loving the Bone Broth Protein and the variety of flavors. Thanks again for the recommendation and for being part of the Paleovalley community.
DO NOT BUY THESE PRODUCTS!
DO NOT BUY THESE PRODUCTS!
THEY TASTE AWFUL! THEY LIE! CLAIMED 10G OF PROTEIN IN THE STICKS, THEN SAID IT WAS 6G. THE SNACK BARS TASTE HORRIBLE! CLAIM NO SUGAR, & HAVE SUGAR! ALL FOOD TASTE TERRIBLE! DON'T WASTE UR $$
ASKED FOR A REFUND, NO RESPONSE! TOTAL RIP-OFF! REPORTING TO STATE ATTORNEY GENERAL'S OFFICE FOR FRAUD!
14. december 2025
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Hi Jacqueline,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that our products weren’t a good fit for you and that this experience was frustrating.
We do want to clarify and provide reassurance that your requests were fully taken care of. Your subscription was canceled as soon as you reached out, and all food items from your order were completely refunded, including the beef sticks, snack bars, and electrolytes. The refunds were processed on December 30, 2025, and any remaining delay in seeing the funds would be based on your bank’s processing time.
We also want to address a couple of product details for clarity. Our beef sticks contain 6g of protein per serving, which is listed on our packaging and website. Our snack bars do not contain added sugar, though they do include naturally occurring sugars from whole food ingredients, which is always disclosed in our ingredient list.
We understand that taste is very personal, and while many customers love our products, we respect that they may not be right for everyone. That’s exactly why we were happy to honor a full refund.
If there’s anything further we can help clarify, our support team is always here and happy to assist.
Wishing you all the best,
Paleovalley Customer Support
Good for some, not good for everybody
I ordered the product because overall you have good reviews and I've learned all products aren't for all people. Unfortunately this one wasn't for me. I really didn't like the taste of the Golden Milk and it didn't digest in my stomach well. Customer service is very good and responded promptly. Oh yeah, shipping really fast.
7. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Hi there,
Thank you so much for taking the time to share such thoughtful feedback. We really appreciate your openness and understanding that not every product is the right fit for every person.
While we’re sorry to hear that the Golden Milk didn’t agree with you, we’re glad to know our customer service team was helpful and that your order arrived quickly. That means a lot to us.
We truly value you giving us a try and sharing your experience honestly. Wishing you all the best moving forward, and thank you again for your kind words about our support team.
Warmly,
Paleovalley Customer Support
I love the products
I love the products. I’ve tried the beef sticks, bone broth protein and the Superfood Golden Milk. The customer service is excellent. I’ve contacted them twice and they were prompt and efficient. I highly recommend this company.
9. januar 2026
Uopfordret anmeldelse
Besvarelse fra paleovalley.com
Thank you for the kind words and for being part of the Paleovalley community. It means a lot to hear that you are enjoying the beef sticks, bone broth protein, and Superfood Golden Milk, and that our team was able to support you quickly when you reached out.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.