Palace Plumbers were absolutely amazing - their communication with us was so efficient and helpful, and Mick was an absolute legend. He explained everything to me, answered all my questions and gave... Se mere
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Found Palace Plumbers through the NextDoor East Molesey community site. Was sick to death of zero responsive plumbers who never return calls or leave it 2/3 weeks to call back and then say they can... Se mere
We had some broken taps & a shower door fixed by Palace Plumbers. From the first phone call until the works were completed, we received an excellent level of customer service. I spoke mostly to Matt,... Se mere
Virksomheden har svaret
2nd time used - each time complexish issue dealt with one visit. I send them photos , this time an apparently non standard sized Bi fold shower door that collapsed in the middle. Fixed in 1, go - you... Se mere
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Virksomhedsoplysninger
Om Palace Plumbers Ltd
Oplysningerne kommer fra forskellige eksterne kilder
Customer Services : As you can see from our reviews, we strive to provide the highest level of customer service from booking through to billing. Our engineers arrive promptly and work quickly and efficiently on solving your plumbing and heating issues. Our friendly office team are on call to assist with your enquiries and bookings.
Fast Response : Palace Plumbers offer fast response times to local homes and businesses in the Richmond area. Our convenient location enables us to provide same-day and emergency services, with a 60-minute arrival time, to our local customers. For less urgent issues we can schedule your appointment at a convenient time that suits you.
Competitive Quotes : We are able to provide a competitive quote for larger projects including boiler replacements, central heating system upgrades, bathroom and kitchen installations.
12 Month Guarantee : Our workmanship is second to none and is backed by a minimum of 12 month guarantee on parts and labour.
Fully stocked vans : We stock a huge range of parts enabling us to complete over 90% of repairs in a single visit.
Services: Emergency Plumbing / Plumbing Repairs & Maintenance / Boiler Installations / Bathroom Installations / Kitchen Installations / Boiler Repairs / Boiler Services / Shower Repairs & Installations / Toilet Repairs & Installations / Tap Repairs & Replacements / Washing Machine Installations / Dishwasher Installations / Water Heater Repair & Installation / Handyman Services / Electrical Services / Radiator Repairs & Replacements / Hot Water Storage Cylinders / Megaflo Unvented Cylinder / Underfloor Heating Systems / Power Flushing / Water Softener Installation / Saniflo Systems
Palace Plumbers have 4 Local Offices
Richmond - 020 3880 5666
Twickenham - 020 3880 5666
Surbiton - 020 3880 5666
Hampton Court - 020 3880 5666
Kontaktoplysninger
70 London Rd, TW1 3QS, Twickenham, Storbritannien
- 020 3880 5666
- info@palaceplumbers.com
- palaceplumbers.com
4,8
Fremragende
251 anmeldelser
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Efficient
Efficient, professional, value for money. I would use again without hesitation.
1. april 2021
Besvarelse fra Palace Plumbers Ltd
Hi John, thanks for taking the time to leave your feedback. I'm glad we were able to resolve your issue swiftly for you.
Fantastic service
Fantastic service. Very efficient and all necessary covid related precautions were taken.
27. marts 2021
I was delighted at the response
I was delighted at the response. The plumber was courteous, efficient and thorough. You called me to manage my expectations by saying he was running over on another job and would be with me half an hour later. So although delayed, he turned up as and when I expected. He explained the problem and breezed it.
27. marts 2021
The job was carried out well
The job was carried out well. But I thought price was very high for fitting a small pipe.
12. marts 2021
Besvarelse fra Palace Plumbers Ltd
Hi Jennifer, Thank you for taking the time to leave a review. We are pleased that you felt the work was carried out well and we were able to solve your problem for you.
Great customer service
Great customer service, very efficient and good value. Definitely recommend!
4. marts 2021
Besvarelse fra Palace Plumbers Ltd
Dear Linda, thank you so much for leaving us your feedback.
Besvarelse fra Palace Plumbers Ltd
Dear Mark, many thanks for taking the time to leave your comments. It's very much appreciated.
Brilliant Service
I contacted palace and the young man on the phone said that they could be out to look at the problem the next day at 3pm and they arrived the next day and sorted out the problem
27. februar 2021
Besvarelse fra Palace Plumbers Ltd
Dear Paul, thank you for your review. We really do appreciate you taking the time to leave your feedback.
Besvarelse fra Palace Plumbers Ltd
Dear Shirley, thank you for your kind review..
Besvarelse fra Palace Plumbers Ltd
Dear Melissa, many thanks for taking the time to leave us a lovely review.
Very good service
Very good service, punctual performed job perfectly and would definitely use again
27. februar 2021
Did exactly what it said on the tin!
27. februar 2021
Excellent
Excellent! Very professional and polite and did a really good job. Many thanks.
12. februar 2021
Besvarelse fra Palace Plumbers Ltd
Dear Helena, Many thanks for your feedback. It's greatly appreciated!
A great company with excellent people
A great company with excellent people. On both occasions we have needed their expertise, the issues have been addressed very promptly and tidily. An added bonus is that they are friendly, ready and willing to discuss options as well as being very competitive on price. I unreservedly recommend them.
12. februar 2021
Besvarelse fra Palace Plumbers Ltd
Dear Chris, a big thank you for taking the time to leave such positive comments. We really do appreciate it.
Palace Plumbers - a very satisfied customer
I have been using Palace Plumbers services for many years now. The plumbers have always been very punctual, friendly and happy to answer any questions I have. The standard of work is excellent and the record keeping of time spent on the jobs is highly accurate. I will always continue to use their services in the future, though hopefully I won't have many issues again!
22. januar 2021
Besvarelse fra Palace Plumbers Ltd
Dear Gavin. Thanks for the great review.
Prompt service from a good local company
Prompt service from a good local company. Made repairs to a leaking toilet in Dec 2018 which also had damaged flooring- did a great job. I have had CP12s and boiler services done elsewhere for slightly cheaper, but you get what you pay more. On previous occasions I have had engineers from other firms ask for additional payment for access to a certain boiler- as it is housed within a built in cupboard and access is difficult. This was noted by Palace Plumbers, but they never attempted to charge.
Recommended, and will use again. 👍
16. januar 2021
Besvarelse fra Palace Plumbers Ltd
Dear Ashley, thank you for taking the time to leave your feedback. It's very much appreciated.
Good work and pleasant people
Very good service from booking the appointments with helpful people on the phone to works carried out. Water leaked through ceiling from a shower in bathroom above. Very pleasant and efficient plumber came round and diagnosed the fault. Came back a few days later, cut a hole in ceiling to gain access to damaged pipe and completed repair. No more leaks and a tidy job done by a very nice guy (Taz)!
15. januar 2021
Besvarelse fra Palace Plumbers Ltd
Dear Mrs Fuller, many thanks for your feedback. I'll be sure to let Taz know his efforts were appreciated. Stay safe and well.
They were on time Work well and quickly…
They were on time Work well and quickly
I would certainly go back to them if I had another plumbing issue
15. januar 2021
Besvarelse fra Palace Plumbers Ltd
Dear Mrs Milner, thank you very much for taking the time to leave your feedback.
Besvarelse fra Palace Plumbers Ltd
Hi Dan, thanks so much for the positive feedback...and your recommendation!
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