Dooradoyle Road, Crescent Shopping Centre, V94 KW98 Limerick, County Limerick, IE


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Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

I got a brand new screen, which was of better quality than the one from my previous replacement a few months ago. Kind of a lottery of what you're going to get. Came to the shop at the opening on th... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent store in Limerick. They were so helpful when I brought my iPad in to fix the screen that had been previously repaired by another company who did more damage than good.Definitely will recomme... Se mere

Bedømt til 5 ud af 5 stjerner

I went in to buy a new phone as my previous phone was crushed beyond repair. One of the staff members, Callum, showed me the phones for sale. He helped me choose out an iPhone 11 and was really helpfu... Se mere

Bedømt til 3 ud af 5 stjerner

Immediate availability but unfortunately the whole "done 1hr" is a bit of a lie as they'll tell you that they work on first come first saved basis. and it will eventually take them a few hours to get... Se mere


Virksomhedsoplysninger

  1. Reparation af mobiltelefoner
  2. Computerværksted
  3. Elektroværksted
  4. Elektronikværksted
  5. Reparation af telefoner
  6. Skærmreparationstjeneste

Skrevet af virksomheden

PAIR Mobile is Ireland's leading Smartphone Repair & Smartphone Accessories specialist. We are family run, family-owned, with over 10 years in the business. Find our PAIR Mobile Store in the Crescent Shopping Centre. You can avail of our full Repair Service and buy the latest Smartphones and Smartphone Accessories.


Kontaktoplysninger

  • Dooradoyle Road, Crescent Shopping Centre, V94 KW98, Limerick, County Limerick, Irland

  • (061) 574 075

3,8

God

TrustScore 4 ud af 5

72 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 20 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Very poor customer care

My daughter bought a second hand phone in Pair in Nov 21 . She dropped the phone and it cost €180 to repair screen and replace screen protector . I had to take it in numerous times after that repair as it wasn’t working ,the lines reappeared and the Face ID didn’t work.On each occasion all they could recommend was to send it to Apple to fix Face ID at a cost of €500 and €150 for them to fix the screen. On one occasion the technician was listening and he said he would sort out the Face ID which he did. The phone is in an Otto box and has the triple layer screen protector as recommended by the staff when they initially repaired it but it is still not working correctly it freezes all the time and have lines along the screen. I went into the shop today to speak directly with the manager but she was completely unhelpful .When I was leaving the shop I said I will have to make a complaint the manager said ’you dropped it ‘ . I have never made a complaint before but I would not recommend Pair in Limerick as I was disgusted at the managers lack of courtesy rudeness and overall poor customer service.

31. januar 2022
Uopfordret anmeldelse
PAIR Mobile - Limerick-logo

Besvarelse fra PAIR Mobile - Limerick

Hi Sheila, I am really sorry to hear about this. Can you please reach out to me at customercare@pairmobile.ie so I can investigate this for you? This is extremely disappointing to hear about. Best, Gem.

Bedømt til 1 ud af 5 stjerner

Brought a case from them for an iPhone…

Brought a case from them for an iPhone 11 walked out the and tried to fit it, too large so went straight back, realized I had an iPhone 11 Pro which are a different size, which I didn’t know , guy behind the counter didn’t ask me and wouldn’t change or even give me a discount on the correct one, made me wait for a manager for 15 minutes but never turned up, threatened to call security on me , why I don’t know, went from no you cannot have a refund to I’ll call security before I had chance to even answer, poor service, very poorly trained and poor attitude, avoid at all costs.

22. januar 2022
Uopfordret anmeldelse
PAIR Mobile - Limerick-logo

Besvarelse fra PAIR Mobile - Limerick

Hi there, I am sorry to hear about your recent experience. Can you please reach out to me at customercare@pairmobile.ie so I can look into this? I look forward to hearing from you, Gem

Bedømt til 1 ud af 5 stjerner

Avoid this place

Wish I could give this place a zero, I bought headphones yesterday, they don't work. The receipt wasn't in the bag, I have all packaging, box, bag, everything but they can't do anything, so basically now I just throw them in the bin. Ridiculous shop.

18. oktober 2021
Uopfordret anmeldelse
PAIR Mobile - Limerick-logo

Besvarelse fra PAIR Mobile - Limerick

Hi Ciara, can you please reach out to me at customercare@pairmobile.ie so I can look into this for you? - Gem

Bedømt til 1 ud af 5 stjerner

I’d give this place zero if I could

I’d give this place zero if I could. Completely destroyed my once perfect phone and rendered it a glorified pocket watch. Took my phone in for a simple screen repair- collected in the same day. Within an hour the screen was lagging and unresponsive and I was unable to type anything out or use apps. In order for the screen to be functional, I had to turn the phone on and off repeatedly. Took it back the next day and left it with them for an hour. They stated they couldn’t see any problems and therefore were not responsible for any damage. The phone continued to be unusable. I took it to another third party who fixed it for me - stated that while their was nothing wrong with the phone, the screen itself that had been replaced was of low quality and that’s why it wasn’t working properly. Shameful service for €80, will be telling everyone to avoid this place

13. august 2021
PAIR Mobile - Limerick-logo

Besvarelse fra PAIR Mobile - Limerick

Heya Hannah, I am sorry you had this experience. Would you be willing to reach out to me so I can look into your complaint and see what went wrong for you? Best, Gem (gemma@pairmobile.ie)

Bedømt til 5 ud af 5 stjerner

Laptop repair

I called into the Pair Mobile Shop in the Crescent Shopping Centre in Limerick and the repair guy (Steve) helped repair my laptop. I would highly recommend a visit to this shop. A+++++++ service.

29. juli 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Screen replacement

I found the whole service to be so efficient. I booked online and was only without my phone for a few hours during the day of the repair. The girl in the shop was so helpful...helped me to bring up the confirmation email on another device in store to get the booking number off it as my phone was out of action with a broken screen. My phone is like new again... delighted with it. Bought a nice new case in-store also while I was there.

9. juli 2021
Bedømt til 1 ud af 5 stjerner
PAIR Mobile - Limerick-logo

Besvarelse fra PAIR Mobile - Limerick

Hi Con, I apologize for your recent experience. Can you tell me a little bit more about this? Please contact me at gemma@pairmobile.ie so we can get this issue looked at immediately. Best, Gemma

Bedømt til 1 ud af 5 stjerner

I handed my phone in pair in the…

I handed my phone in pair in the crescent shopping centre in limerick to replace my battery and when i collected and brought home it wont charge for me i brought it back to the shop and they told me the connector was damaged they wouldn't fix it for me they said its was faulty when brought it to them i said it wasn't damaged because it charging perfect at home its was battery that had the problem

20. juni 2021
Uopfordret anmeldelse
PAIR Mobile - Limerick-logo

Besvarelse fra PAIR Mobile - Limerick

Heya Annemarie, Thanks so much for your feedback.
I am really disappointed to see you had a poor experience recently with our repair service. Can you please reach out to us at danielle@pairmobile.ie so that we can look into this for you? I look forward to hearing from you. Best, Gemma

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