I purchased the Pacsafe® EXP 12" anti theft sling crossbody. it was expensive but the quality is definitely worth the price. I cant find a single negative and i'm glad that I purchased this bag. De... Se mere
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Se, hvad kunderne siger
This is the first time I've ordered something from this brand even though I've known about their products for some time. I needed a reliable crossbody bag for my travels and decided on this particular... Se mere
A good all round bag which has a number of security features. I like that the strap and body of the bag is slash proof and the zips are designed to prevent pickpockets. It was quick and easy to order... Se mere
Virksomheden har svaret
Going to Sorrento, Rome and Paris in a few weeks and wanted bags that were easy to carry but pretty secure for carrying passports, credit cards, etc., around. Pacsafe UK seemed to have the best select... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our vision is to empower travellers worldwide with secure and sustainable journeys. We strive to be the leading provider of innovative anti-theft solutions while minimizing our environmental impact. We envision a future where travelers explore with confidence, knowing their belongings are protected and their adventures leave a positive impact on the planet. Pacsafe specializes in innovative anti-theft technology, making it an ideal partner for security companies, police forces, HMRC, and the Ministry of Defence.
Kontaktoplysninger
Storbritannien
- customercare@pacsafe.co.uk
- pacsafe.co.uk
4,8
Fremragende
652 anmeldelser
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Very comfortable and safe 👍🏾
6. marts 2026
Besvarelse fra Pacsafe UK
We’re really pleased to hear that you find the bag comfortable and secure, that’s exactly what we aim for with our designs.
Kind regards,
The Pacsafe Team
From placing the order to receiving was…
From placing the order to receiving was very quick and professional
5. marts 2026
Besvarelse fra Pacsafe UK
We’re delighted to hear that the whole process, from placing your order to receiving it, was quick and professional. We really appreciate you taking the time to share your feedback.
Kind regards,
The Pacsafe Team
Nice quality sling pack, which will last
Nice quality sling pack, which on first impressions appears well made and will last a long time.
I like the various compartments, the fact it takes a an umbrella with ease and the novel 'anti-theft' mechanism. However, at £85 (inc delivery) it's expensive when compared to a decent brand competitor and some leather sling bags.
19. februar 2026
Besvarelse fra Pacsafe UK
We’re pleased to hear that your first impressions of the sling pack are positive and that you like the quality, compartments, and the anti-theft features. It’s great to know it comfortably fits essentials like an umbrella as well.
We appreciate your comments regarding the price. Our bags are designed with specialised anti-theft technology and durable materials to help keep belongings secure while travelling, but we completely understand that value is an important consideration and we’re grateful for your feedback.
Thank you again for taking the time to share your experience.
Kind regards,
The Pacsafe Team
Not impresssed
6. marts 2026
Besvarelse fra Pacsafe UK
We’re sorry to hear that you were not impressed. If you could please contact our customer care team at customercare@pacsafe.co.uk, we would be more than happy to look into the issue and do our best to help rectify the situation.
Kind regards,
The Pacsafe Team
The delivery was very quick
The delivery was very quick. The item is same as described. Cannot wait to use it on travels!
26. februar 2026
Besvarelse fra Pacsafe UK
We’re delighted to hear that your order arrived quickly and that the item matched the description. We hope it serves you well on your upcoming travels.
Thank you again for choosing Pacsafe.
Kind regards,
The Pacsafe Team
Very easy to order
Very easy to order, arrived within 2 days. The quality is brilliant and love the colour that I chose. I had ordered another product for my husband as his Christmas present and he also was delighted. My son and daughter in law also have various bags and they were the ones to recommend these bags.
I would highly recommend.
5. marts 2026
Besvarelse fra Pacsafe UK
We’re delighted to hear that ordering was easy and that your bag arrived so quickly. It’s great to know you’re pleased with the quality and the colour you chose.
We’re also really pleased that the Pacsafe bags you purchased for your husband were well received, and it’s lovely to hear that your son and daughter-in-law recommended them too. Recommendations from family mean a lot.
Thank you very much for your support and for your recommendation.
Kind regards,
The Pacsafe Team
Brilliant products, brilliant service!
I’ve been a fan of Pacsafe products for years, and their customer service is just as impressive as their gear.
I recently ordered a padlock, but someone from the company phoned to explain there had been a technical issue on the website — the item showed as in stock when it actually wasn’t. They refunded the cost in full and, as a goodwill gesture, sent me a different padlock as an apology.
They really didn’t have to go to that effort, so I was genuinely surprised and very pleased with how they handled it. I wouldn’t hesitate to recommend them.
26. februar 2026
Besvarelse fra Pacsafe UK
We’re delighted to hear that you’ve been a fan of Pacsafe products for many years, and it’s especially great to know that our customer service matched your expectations as well. We always aim to be open and helpful if an issue arises, so we’re pleased the situation with the padlock was resolved in a way that left you happy.
Your kind words and recommendation really mean a lot to our team.
Kind regards,
The Pacsafe Team
Besvarelse fra Pacsafe UK
We’re pleased to hear that your order arrived safely, on time, and nicely packaged. We really appreciate you taking the time to share your feedback.
Kind regards,
The Pacsafe Team
The velcro is hard to separate
Although this wallet does its job, separating the velcro is difficult for my hands, unfortunately. Maybe another design for people with arthritis is needed. Bit pricey too.
2. marts 2026
Besvarelse fra Pacsafe UK
We’re pleased to hear the wallet is doing its job, but we’re sorry to hear that the velcro closure has been difficult to separate. We understand that this can be challenging for customers with arthritis, and your feedback about alternative designs is very valuable. We will certainly pass this on to our product team for consideration in future developments.
We also appreciate your comments regarding the price and will continue working to ensure our products deliver both quality and value.
Kind regards,
The Pacsafe Team
Fantastic product as always
Fantastic product, bright colour with striking pattern. Very well designed with safety at the heart of everything they do. Delivery was quick and well packaged. I cannot recommend Pacsafe enough,gives you peace of mind when out and about.
4. marts 2026
Besvarelse fra Pacsafe UK
We’re delighted to hear that you’re pleased with the product and that you like the bright colour and striking design. It’s great to know the security features and thoughtful design stood out to you, as keeping our customers safe while travelling or out and about is always at the heart of what we do.
We’re also pleased that your order arrived quickly and well packaged. Thank you for your recommendation, it really means a lot to us.
Kind regards,
The Pacsafe Team
Perfect for everyday needs, love the colour!
Love this bag! Perfect for everyday use, light, comfortable to wear, everything packs into easily accessible places, so less an encumbrance than the usual handbags. And I love the Fresh Mint colour!
4. marts 2026
Besvarelse fra Pacsafe UK
We’re delighted to hear that you love the bag and that it’s working so well for everyday use. It’s great to know you find it light, comfortable, and easy to organise your essentials without the bulk of a traditional handbag.
The Fresh Mint colour has been very popular, so we’re pleased to hear you’re enjoying it too!
Kind regards,
The Pacsafe Team
Excellent customer service throughout…
Excellent customer service throughout and wonderful products
4. marts 2026
Besvarelse fra Pacsafe UK
We’re delighted to hear that you experienced excellent customer service and that you’re pleased with our products. Providing helpful support and high-quality products is always our goal, so it’s great to know this came through in your experience.
Thank you again for your support.
Kind regards,
The Pacsafe Team
worth the wait
Excellent features worth the wait for the the grey to be back in stock. All the security features and more.
25. februar 2026
Besvarelse fra Pacsafe UK
We’re really pleased to hear that you feel the security features were worth the wait for the EXP 12 grey/slate version to come back into stock. It’s great to know you’re enjoying all the features designed to help keep your belongings safe.
Thank you again for your support.
Kind regards,
The Pacsafe Team
Perfect bag
Perfect bag! Great size and attention to the detail. Filled with clever but simple to usrAnti-Theft technology, but not obvious to everyone else.
24. februar 2026
Besvarelse fra Pacsafe UK
We’re delighted to hear that you’re enjoying the bag and appreciate the size and attention to detail. It’s great to know the anti-theft features feel clever yet simple to use, while still remaining discreet.
That balance of security and everyday practicality is exactly what we aim for.
Kind regards,
The Pacsafe Team
Arrived quickly, and looks useful
Arrived quickly, my husband is very pleased with it. It looks like it will easily hold passport, wallet, sunglasses, and possibly a small bottle of water. The only slight downside is the clip you use to do, and undo the waist band, is slightly tricky for a man with big fingers, but no doubt he will get used to it! Ideal for our travels to Asia.
2. marts 2026
Besvarelse fra Pacsafe UK
We’re delighted to hear the bag arrived quickly and that your husband is pleased with it. It’s great to know it has the space needed for travel essentials like a passport, wallet, sunglasses and other small items.
We also appreciate your feedback about the waist strap clip. It’s designed to be secure, but we understand it can take a little getting used to, especially with larger hands.
We hope it serves you both well on your upcoming travels to Asia and wish you a fantastic trip.
Kind regards,
The Pacsafe Team
Very useful
2. marts 2026
Besvarelse fra Pacsafe UK
We’re pleased to hear you found the product very useful. We appreciate you taking the time to share your feedback.
Kind regards,
The Pacsafe Team
Enough space.
Space enough to store cash and credit cards and passpprt. However very expensive for what it is.
2. februar 2026
Besvarelse fra Pacsafe UK
We’re pleased to hear that you found the wallet has enough space for your cash, credit cards and passport. We appreciate your feedback regarding the price and understand that value is an important factor when choosing travel accessories.
Our products are designed with high-quality materials and built-in security features to help protect your belongings while travelling, but we are grateful for your feedback and will continue working to deliver the best possible value.
Kind regards,
The Pacsafe Team
Perfect Pacsafe
Had a Pacsafe when they were first introduced. Excellent five stars then. Used often and is still in perfect condition. Long lasting. Decided to treat myself to a new colour. Would still give it five stars. Perfect to keep bits ‘n bobs in designated spaces so therefore easy to find items. Security aspects are perfect. Feel more confident when out and about especially in busy places. Buy it. You won’t regret it.
27. februar 2026
Besvarelse fra Pacsafe UK
Thank you for your fantastic review and for being with Pacsafe since the early days. It’s great to hear that your original bag has lasted so well and is still going strong, that’s exactly what we aim for with our products.
We’re also delighted you’ve treated yourself to a new colour and that you’re enjoying the organisation features and added peace of mind our security designs provide, especially when travelling or in busy places.
Thank you again for your support and recommendation, it really means a lot to our team. Enjoy your new Pacsafe!
Kind regards
The Pacsafe Team
I was after their EXP 12 bag for many…
I was after their EXP 12 bag for many months in slate. When it finally became available, I ordered the black one by mistake. I realised my mistake and ordered the slate one as well. I emailed Pacsafe customer services email and explained my error. They replied the same day by cancelling the black one, refunding me and informing me to ignore the dispatch email for the black item. This is a display of excellent customer service as I didn't need to do anything further and I was fully confident of what was happening in the background was in my interest. The slate bag duly arrived by Royal Mail. The bag is excellent and has become my new daily use bag.
25. februar 2026
Besvarelse fra Pacsafe UK
Thank you so much for taking the time to share this, we really appreciate it.
We’re delighted we were able to sort everything quickly and make the process straightforward for you. It’s important to us that our customers feel confident and looked after, especially when simple mistakes happen.
We’re also thrilled to hear the EXP 12 in Slate has become your new daily bag, that’s fantastic to know!
Thank you again for your support and kind words.
Kind regards,
The Pacsafe Team
I had been waiting for a re-stocked…
I had been waiting for a re-stocked item and, as soon as I received the email saying it was back in, I ordered it ... it was delivered within a couple of days ... fab service & great products... thank you !
25. februar 2026
Besvarelse fra Pacsafe UK
Thank you so much for your lovely review!
We’re really pleased you were able to grab the item as soon as it came back into stock and even happier to hear it reached you so quickly. That’s exactly the service we aim to provide.
Thank you again for your support and kind words, it truly means a lot.
Kind regards,
Brad
The Pacsafe Team
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