Pack Up + Go Anmeldelser 593

TrustScore 4.5 ud af 5

4,7

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Our trip was to Richmond, VA. Every experience booked for us was thoughtfully put together based on our interests and thoroughly enjoyable. The absolute highlight was a private zoo experience wher... Se mere

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Bedømt til 4 ud af 5 stjerner

I enjoyed not having to plan a trip! I'm used to getting decision fatigue by all the choices. The hotel and restaurants were places we would have never chosen on our own. I do wish we were given an it... Se mere

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Bedømt til 5 ud af 5 stjerner

Another great trip in the books! Pack Up + Go found us a beautiful hotel in a great location for all the things we wanted to see! We loved the restaurants they recommended! The Charlotte bus tour was... Se mere

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Bedømt til 4 ud af 5 stjerner

Overall it was a fun trip. One of our activities got canceled due to weather and they called right away to try and plan something new for us (we opted for a refund). Our activities were planned for th... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Rejseselskab

Om Pack Up + Go

Skrevet af virksomheden

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart!

Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax.

We take it from there! We'll book your whole trip, but won't tell you where you're going.

One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go!

We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.

Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!

See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

593 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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Bedømt til 5 ud af 5 stjerner

We were so excited that pack Jo and go chose Seattle!

We were so excited that pack up and go pick Seattle for us. My husband and I have traveled a lot together in Seattle was new for us. We loved every minute of it! We enjoyed our hotel, our dinner, reservations, the preplanned, activities, etc. The packet provided give us so many ideas for breakfasts And lunches and other activities that needed to be planned.

1. september 2025
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We're so glad the surprise destination was a great match! We love helping you explore somewhere new, especially if you're frequent travelers!

Bedømt til 5 ud af 5 stjerner

We had an awesome time in Boston

We had an awesome time in Boston, We had direct flights a beautiful hotel.
The restaurants were great. It was so nice not to think about reservations or where to go eat.
The weather was perfect.
We went on a few day trips on our own but we also enjoyed the tours that the company set up for us.

2. september 2025
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We’re so glad you loved Boston! ✈️ Thank you for letting us handle the planning so you could simply enjoy every moment!

Bedømt til 5 ud af 5 stjerner

Relaxing

The accommodations were fabulous. The surprise destination was Hot Springs and my wife and I had a very relaxing Labor Day weekend thanks to pack up and go!

30. august 2025
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We're glad we could help you have a relaxing holiday weekend in a great accommodation!

Bedømt til 5 ud af 5 stjerner

Best customer service

Customer service was outstanding! We needed an additional hotel room and they were quick to respond with a complimentary upgrade so our rooms could be close to each other. Some of us are already planning for another trip next year! Highly recommend! Made my 50th birthday surprise trip the very best it could be!

11. august 2025
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Besvarelse fra Pack Up + Go

We're so glad you had such a great time! :) We couldn't be happier to be a part of such special memories for you! Our customer service team is top notch, and we love to gush about them! They are available 24/7 and they make sure that if any issues come up, you always feel supported and heard. We'd LOVE to plan another trip for you! Traveling should be about making memories, let us handle all of the other things! Where will we send you next?!

Bedømt til 5 ud af 5 stjerner

Wonderful experience

Wonderful experience. The stay, the tours, the time to explore. Will 100% do again. The only bummer (which was definitely not their fault) was our flight to our destination was delayed so we didn’t get to open to the envelope the day of to reveal our surprise destination. But everything we did was spot on with how we like to vacation.

19. august 2025
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Besvarelse fra Pack Up + Go

Thank you so much for sharing how much you enjoyed your trip with us :) As much as we'd love to control the airlines, we always do our best to roll with the punches when it comes to delays and cancellations :) That's why we love our Peace of Mind Assurance option! Peace of Mind Assurance helps take the financial stress off of any unwanted flight or activity changes because it covers up to 2x what you pay! We're so glad you loved your hotel and all your activities; it sounds like your trip planner really hit the nail on the head with your trip! Where to next?!

Bedømt til 5 ud af 5 stjerner

This was a fabulous experience

This was a fabulous experience. My son and I flew from Texas to Philadelphia which met all the criteria on our pre-trip surveys: not someplace too hot, we like sports and history. We saw a professional baseball game from great seats, stayed at a gorgeous hotel so close to Independence Hall we could hear the bells, had a gourmet dinner, and a very enjoyable visit to the Museum of the American Revolution. We even had an Uber payment number that covered transportation expense. Everything was organized so well and almost all was located within walking distance had we not branched out to see even more sites. We were never treated like "oh, you have a voucher" as the entire trip was created like a true vacation. We felt like a valued guest at the hotel and each event/location we attended. We highly recommend Pack Up & Go to anyone/everyone. Thank you, Pack Up & Go for the memories you helped us make!

26. august 2025
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Thank you for sharing such a wonderful review! We’re so glad your Philadelphia trip checked all the boxes + gave you and your son lasting memories, that’s exactly what we strive for!

Bedømt til 4 ud af 5 stjerner

Road trip

Resort was very nice and served awesome breakfast every morning. Wish trip distance was further than 4 hrs. For road trips, add question for distance clients would like to travel. Not a lot planned other than dinner and a tour of resort. Avoid fancy high end restaurants on a road trip. Gave our dinner reservation to the resort owner to enjoy. We planned our own adventures each day, driving to see sights further than our location to make the most of our road trip. May consider again. A little pricey!

14. august 2025
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Besvarelse fra Pack Up + Go

Thank you so much for all of your insight! We will definitely take this into consideration for our future travelers! :) We're glad you enjoyed your accommodation and breakfast! We love that you have the flexibility in your itinerary to plan some fun adventures on your own outside what our planners booked for you! We try to keep our road trip distances between 3 - 6 hours from your origin destination so you don't end up spending your entire travel day driving! If you travel again with us, definitely be sure to note that you'd enjoy a longer drive in your pre-trip survey, in the "anything else we need to know" section!

Bedømt til 5 ud af 5 stjerner

The customer service was exceptional

The customer service was exceptional! Prior to the trip, we enjoyed our emails with packing tips, weather forecasts, etc. During the trip, we made several contacts to change times of activities, etc. both times, the support was immediate and positive. You can trust these people to take care of you! Our planned activities and reservations were well planned and right up our alley; planners obviously took our questionnaires seriously. We enjoyed activities that we would not have known about on our own. It was a wonderful trip.

20. august 2025
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Besvarelse fra Pack Up + Go

We're so happy you were well taken care of before + during your trip! We try to personalize every trip based on your survey responses + we're glad to have done that for you! Here's to more adventures in the future!

Bedømt til 5 ud af 5 stjerner

Santa Barbara Surprise

We did a surprise destination trip for our friend’s 50th birthday! It was amazing. We went to Santa Barbara Cali! Our hotel was fabulous. Right on the water with a pool and sun Deck. Palm trees, sun, sand, beach, kayak trip. We came in under budget and had money for Uber and a restaurant. The kayak excursion was planned by Pack Up and Go and included in our budget. Santa Barbara is a wonderful getaway and Pack up and Go nailed it. They gave us everything we wanted for a girls trip. Shopping restaurants walking sight seeing and more!! Air travel was smooth. And customer service was rapid. We got an extra room at the hotel upon arrival and Pack Uo and Go took care of it all. Even getting us the partner rate and comping an upgrade. Dinner reservations were amazing too!

16. august 2025
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Besvarelse fra Pack Up + Go

Thank you for letting us celebrate your friend's 50th birthday with you! We love a girls trip + it sounds like you all made the most of it! Hope we can celebrate with you again soon!

Bedømt til 5 ud af 5 stjerner

The surprise is half the fun!

Our Pack Up & Go vacation was so much fun! Half the fun is in the surprise. We knew we would be driving within 4 or so hours of home and were excited to find out on the morning of our trip we were going to Louisville, since we'd never been. The Omni Hotel was 5 stars! Walking distance to almost everything we did. Pack Up & Go gives you a link to what's happening in town and we found out that The Black Crowes were playing just 3 blocks from our hotel. Of course we got tickets. Everything recommended was interesting and fun. Highly recommend!

11. august 2025
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Besvarelse fra Pack Up + Go

We love when you're able to find a fun event in the destination, so glad you got to see The Black Crowes! So happy to hear you enjoyed your accommodations + it was easy to get around!

Bedømt til 5 ud af 5 stjerner

We had a great experience

We had a great experience. Great recommendations, good planning, good value. Would recommend if you don’t want/don’t have the mental space to plan something.

11. august 2025
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Besvarelse fra Pack Up + Go

Taking the stress of planning away is our favorite thing to do! So happy you had a great time on your surprise getaway!

Bedømt til 5 ud af 5 stjerner

First timers

This company surprised us with accomodations we wouldnt typically pick for ourselves but it was such a treat. From the activities to the timeline you could tell attention to detail was paid. We cant wait to book our next trip and we would recommend to anyone!!

17. august 2025
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The beauty of handing over the planning is finding places you wouldn't have chosen for yourself! We're so glad you had a great time + are ready to plan your next getaway!

Bedømt til 5 ud af 5 stjerner

Fantastic location

Fantastic location, excellent accomodations, perfect food experience reservations, and activities that met our expectations! Can't wait to do PUAG again!

16. august 2025
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Besvarelse fra Pack Up + Go

We're so glad you had such a great time on your trip with us! :) Isn't this the way travel was supposed to be experienced?! Let us handle all the hard stuff so you can focus on the important things like...making memories! AND, if you ever need any assistance with your itinerary, or want to move some things around, our 24/7 travel support specialist are always there to help! :) We can't wait for you to travel with us again soon!

Bedømt til 5 ud af 5 stjerner

Exactly What We Needed Without Even Knowing It

We had the most amazing experience with our Pack Up & Go! From start to finish, their team truly listened to what we wanted out of our vacation and made sure every detail was taken care of. The surprise destination they chose for us couldn’t have been more perfect—it was exactly what we needed without us even realizing it beforehand. Every part of the trip felt thoughtful and personalized, and it was clear they paid attention to the little details that made it extra special. If you’re looking for an adventure that’s both exciting and perfectly tailored to you, Pack Up & Go is the way to go!

10. august 2025
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Besvarelse fra Pack Up + Go

We are SO glad to hear you had an amazing time on your surprise trip with us! We love to hear we tailored your trip perfectly to you, that's our goal! Hopefully we an adventure together again!

Bedømt til 4 ud af 5 stjerner

Boston trip for anniversary

Hotel was VERY nice -way above average! Flight times were great so that we could use time to the max. Suggestions given were beneficial. Food tour & restaurants were exceptional. First day needed a better activity during the day (only thing scheduled was hotel pool time)

4. august 2025
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Thank you for sharing your feedback with us! Typically we keep the first day free aside from an easy reservation + dinner just in case there are any flight delays so you don't end up missing something!

Bedømt til 5 ud af 5 stjerner

Perfect Surprise Sister Trip

My sister and I were planned a 4-night trip to Chicago! We had an absolute blast. Pack Up & Go had pre-paid for 1-2 activities each day, and a dinner reservation for each night. It made everything so easy - we didn’t have to waste time thinking about where to eat - and had something exciting to do each day. We still had a good amount of free time, which we used to relax and explore (and checked out some of the other recommendations listed for us). The materials were well-assembled and easy to follow. I’ve been telling all of my friends about this trip and will definitely use Pack Up & Go in the future!

29. juli 2025
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Isn't Chicago just the best?! We're so glad you had such a great time with your sister! That's exactly what traveling should be about, the memories you make with each other, not how overwhelming it was to plan! Leave that to us :) Every traveler is different and has different preferences on how they like to spend time on their trip! Whether it doing as many activities as possible or relaxing by the pool the whole time, there's a place for every travel type. For travelers who want a bit of both, we tend to plan activities everyday while still giving you the free time to explore a bit more or take advantage of the down time! Regardless, you are always in control of your itinerary, if you don't want to attend an activity or a dinner reservation, no worries :) We'll always be available to change things around if you need!

Bedømt til 5 ud af 5 stjerner

Amazing trip

Amazing trip! Very well planned and filled with fun and memorable experiences!

29. juli 2025
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Besvarelse fra Pack Up + Go

This is so great to hear! We're so glad you had such a great time on your trip with us :) It sounds like your trip planner really hit the nail on the head with your itinerary! They use your pre-trip survey responses to get to know you, sometimes better than you know yourself! We love finding hidden gems to send our travelers that they may never had thought to visit themselves. Travel should be about fun and making memories, not headaches and scheduling! Leave that to us :)

Bedømt til 4 ud af 5 stjerner

Savannah GA

We enjoyed the activities that were planned for us but outside of those there wasn’t a ton of kid friendly activities that wasn’t a version of something we had already done.

4. august 2025
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Besvarelse fra Pack Up + Go

We're so glad you had a great time in Savannah and enjoyed your pre-planned activities :) On top of your pre-planned activities, your trip planner will always include additional recommendations for things to do, places to see, in case you want to explore even more! Making your time your own :) Some destinations are perfect for every type of traveler as they have everything, night life, history, relaxation, kid friendly activities, etc. It seems like Savannah dropped the ball a bit on additional recommendations. If you travel with us again soon, be sure to add in the "anything else we need to know" section of your survey that you'd like a focus on kid-friendly activities, so your planner can get even more specific towards your preferences :)

Bedømt til 5 ud af 5 stjerner

Surprise 40th Birthday trip …

If you’re up for adventure and enjoy spontaneity - this is for you. My wife and I will be using this service again!

28. juli 2025
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There's no better way to celebrate a birthday than with a surprise trip! How exciting and new to have someone plan an entire trip for you and all you have to do is show up + enjoy? :) We're so glad you had such a great time and that we were able to make your 40th birthday even more special. Helping travelers celebrate these milestones are one of the main reasons we fell in with booking travel! Sounds like we have to top ourselves for 41 next year!

Bedømt til 5 ud af 5 stjerner

Unique, Amazing Activities

While a bit expensive, they booked unique activities that we would have never booked ourselves. And they all occurred right when we wanted them and gave us an experience we didn’t even think was possible

27. juli 2025
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Besvarelse fra Pack Up + Go

Thank you so much for sharing how much you loved your trip! We love sending travelers to hidden gems, places you never thought to go yourselves! That's the magic of our trip planners! They get to know you sometimes better than you know yourself all thanks to our pre-trip survey! If you'd like to discuss your budget and how it was allocated, we're happy to talk through it! Feel free to send us an email and we can dive a little deeper into how your budget was used :)

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