Great earbuds and easy to navigate. Takes a while to workout the correct fit this is purely trial and error despite guidance. My only issue is that I find the buds uncomfortable laying side on. So I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The product is nicely designed BUT glitchy and the Bluetooth / Connectivity is obviously an afterthought to whatever IP they licensed from BOSE. The fit is the most comfortable I've ever tried and gr... Se mere
Virksomheden har svaret
Leaving a one because it’s the lowest you can leave. Tried to return these because they don’t work but absolutely NO response from e-mails or directly through their website. Their 30 day money back... Se mere
Virksomheden har svaret
I really like this product. It is revolutionise my sleep. Unfortunately the product is glitchy – tech support is sometimes good but recently has been very patchy. They have promised me an exchan... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Ozlo Sleep is a pioneering sleep technology company dedicated to a single, vital mission: helping people everywhere achieve the deep, restorative rest they deserve. Founded in 2022 by a team of former Bose engineers, we bring decades of advanced acoustic expertise and a passion for wellness to solving the modern sleep crisis. We understand that quality sleep is the foundation of physical health, mental clarity, and overall well-being, which is why we approach sleep solutions through the lens of science-backed innovation and thoughtful design. In today's fast-paced world, finding a quiet sanctuary can be difficult. Whether it is a snoring partner, loud neighbors, city traffic, or simply a racing mind, unwanted noise is a primary barrier to a good night's sleep. To combat this, we created our flagship product: Ozlo Sleepbuds®. Ozlo Sleepbuds® go far beyond traditional earplugs or standard headphones—they are an advanced, purpose-built sleep system. They combine state-of-the-art engineered audio, intelligent adaptive sound masking, and an ultra-low-profile design optimized for supreme, all-night comfort (even for side sleepers). Our smart technology helps quiet the noise in both your physical environment and your mind, enveloping you in soothing, sleep-inducing audio. Built for real-world relief and deeply grounded in neuroscience, Ozlo’s technology doesn't just block out the world; it creates a personalized acoustic sanctuary. We are proud to help our users fall asleep faster, stay asleep longer, and wake up feeling completely restored. At Ozlo, we are redefining what it means to rest. Welcome to a better way to sleep.
Kontaktoplysninger
2,9
Middel
26 anmeldelser
Har besvaret 26 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They gave me tinnitus. Avoid!
The earbuds are very comfortable, and they stay in place far better than the Loop pair I used before, which often slipped out. Their Bluetooth connection works, though it is not as smooth or responsive as it should be, and the sounds available in the app are generally pleasant. The real issue is that, after only a week of use - at very low volume and sticking to the default sound options - they caused me to develop tinnitus! I have stopped using them but the tinnitus is still there, which is really worrying. I strongly don't recommend them if you value your ears!!
29. november 2025
Uopfordret anmeldelse
Terrible customer support
Update: as of today (6Dec) still no answer at all from customer support. Is this company still trading??
I bought the sleepbuds back in February and they were great to start with. In October they started ‘playing up’, losing connection as soon as I put them in my ears and I was unable to change sound or volume. I contacted customer support who (over a number of weeks and after a lot of chasing) gave me different solutions to try, none of which worked.
Finally in mid November they agreed to replace the buds and sent me a DPD label to return to the uk address. They told me they would send the replacement buds once they had received mine back.
DPD have since ‘damaged’ my package and disposed of it!!!
I contacted Ozlo customer support on Tuesday 25th November advising what DPD had done and asked them to respond urgently as to what can be done now. They did not reply. I have since followed this up with two further emails asking them for an urgent response but nothing.
These buds are not cheap at £300. The concept is great, the product not so. Customer support is shocking. If I were you,I’d choose a different product.
28. november 2025
Uopfordret anmeldelse
Unreliable product and customer service.
I was very excited to see the Ozlo Sleepbuds because I loved my Bose Sleepbuds before they were discontinued.
After approximately 40 wears the left earbud stopped working.
I contacted Ozlo support and carried out a number of things they asked me to do but nothing worked and, despite letting them know, they haven't responded.
The product is unreliable, does not offer value for money and the customer service is lacking.
Save your money!
8. november 2025
Uopfordret anmeldelse
Poor customer service and quality is questionable
I've had my sleepbuds for about a year and one of them stopped holding a charge about a week ago. I contacted customer service and got an immediate response, but the advice they gave didn't help. I wrote back but have now been waiting 2 days for a reply. Needless to say, I haven't been able to use the sleepbuds during this time so I'm cautioning others who are considering this expensive item that it might not last and that you might not be able to rely on Ozlo's customer service. I certainly couldn't.
15. oktober 2025
Uopfordret anmeldelse
Buyer beware
I recently purchased the sleep buds. I spent 2 hours trying to get them to pair to an iPhone without any success.
I’ve requested return instructions 3 times now and no response from customer support which can only be contacted by email.
26. februar 2025
Uopfordret anmeldelse
10 days before they stopped working..
I have had the Ozlo sleep buds for 10 days, worked well and now the left side sleep bud is completely dead. Have gone through all the refactor settings and nothing is working.
Huge disappointment considering the cost.
12. november 2024
Uopfordret anmeldelse
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