Amazing service from Manesh and the team. Kept us up to date on all matters and pushed the property through extremely efficiently.
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Se, hvad kunderne siger
We were really lucky to have Manesh as our agent. He made the process a lot easier. He was kind, easy to communicate with, and consistently helpful along the way.
Virksomheden har svaret
I am portfolio landlord and Oyster team manages everything from finding tenants to managing day to day issues. They are great bunch who are friendly, efficient and always put my interest first.... Se mere
Virksomheden har svaret
Worst service .am a new tenant i got a property without proper cleaning like main door latches were broken (anytime anyone can enter ),balcony is not cleaned its stinking,kitchen cupboard are broken... Se mere
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Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Oyster Properties is a family owned independent Real Estate Company with a young and dynamic team offering new ideas and a fresh approach to selling or letting your property. Ingrained in all Oyster Properties’ employees is our commitment to first class customer service and complete professionalism. We are members of The Property Ombudsman Scheme so our integrity and your best interests are guaranteed at all times. We’re extremely proud of our client retention rate. We know we’ve done a great job when clients come back to us when it’s time to move again. We’re also over the moon that so many of our buyers choose us to sell their homes next time they move. Our reputation depends on providing a service our clients are happy to recommend so not only do we exceed expectations in customer service, we offer great value for money and help clients achieve their financial goals. Why not find out for yourselves why Oyster Properties is the estate agency of choice for so many happy clients and customers? With the combined experience of over 20 years in the property industry, we make every effort to offer complete property solutions to suit your needs and a wide range of services to the highest standard of excellence. Why don't you give us a call on 0208 951 5558 or visit our offices for a friendly and informal chat where we will be more than happy to discuss your property requirements.
Kontaktoplysninger
845 Honeypot Lane, Stanmore, HA7 1Ar, London, Storbritannien
- 0208 951 5558
- pp@oyster-properties.co.uk
- oyster-properties.co.uk
3,7
Middel
83 anmeldelser
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant Estate Agents
Amazing service from Manesh and the team. Kept us up to date on all matters and pushed the property through extremely efficiently.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear Jay,
Thank you for your kind feedback!
We’re really pleased to hear that Manesh and the team kept you well informed and ensured everything progressed efficiently. Providing a smooth and well-communicated experience is very important to us.
We truly appreciate your support and are always here if you need any assistance in the future.
Kind regards,
Oyster Properties Team
Had a great experience with Osyter
We were really lucky to have Manesh as our agent. He made the process a lot easier. He was kind, easy to communicate with, and consistently helpful along the way.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear Hossam,
Thank you so much for your kind feedback!
We’re delighted to hear that Manesh made the process easier for you and that you found him kind, approachable, and helpful throughout. That’s exactly the level of service we aim to provide.
We truly appreciate your support and are always here if you need any assistance in the future.
Kind regards,
Oyster Properties Team
Buying Experience
We are in the process of buying a property and so far our experience is very good. Mehul is helping us in this whole process. He very polite, professional, very responsive, informative and transparent. He has provided us all the necessary information for the whole process at the beginning of our journey, that has helped us a lot in terms of planning, gathering information/documents to make the journey stress free. All the other team members are also very helpful and responsive.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear T R,
Thank you so much for your wonderful 5-star review! We are proud to hear that your experience so far has been very positive and that Mehul has been able to support you throughout your property purchase journey. His professionalism, transparency, and clear communication are qualities we truly value, and it’s great to know his guidance has helped make the process more organised and stress-free.
We also appreciate your kind words about the wider team — it means a lot to us. Wishing you all the best as you continue your journey and thank you for choosing Oyster Properties!
Best regards,
The Oyster Properties Team
Worst response ever
I would like to share feedback regarding my recent interaction with one of your colleagues Mehul.
During my call, I introduced myself as a portfolio landlord and reached out for assistance regarding a matter related to my property. However, I was informed by the colleague that he has been moved to a different department and therefore asked me to contact the maintenance team directly instead of assisting or guiding me further.
While I understand that departmental changes happen, the response felt dismissive and did not provide any meaningful assistance or direction to resolve the issue. As a landlord managing multiple properties, I expect a certain level of support and professionalism when reaching out.
I hope this feedback can be taken constructively to ensure that customers are provided with clearer guidance or proper handover when responsibilities change between departments.
6. januar 2026
Uopfordret anmeldelse
Our service from Oyster Properties was first class
Our service from Oyster Properties was first class. Manesh was on hand to answer all our questions as most importantly patient with us. Amazing. Would definitely recommend.
17. november 2025
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear Thecklitsa Archeou,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you found the service from Oyster Properties to be first class. Manesh will be especially pleased to know that his support, patience, and responsiveness made such a positive difference to your experience.
We truly appreciate your recommendation and your kind words. It was a pleasure assisting you, and if you ever need anything in the future, we’re always here to help.
Best wishes,
The Oyster Properties Team
We had a very positive experience with…
We had a very positive experience with Mehul as our estate agent. From the property viewing to all compliance-related matters, everything was handled very professionally and smoothly. Mehul was extremely helpful, well-informed, and always clear in his communication. The entire process was well organised and stress-free. Highly appreciate his support and would definitely recommend him to anyone looking for a reliable and efficient estate agent.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear le fourteen,
Thank you so much for your wonderful 5-star review! We are delighted to hear that you had such a positive and stress-free experience working with Mehul. His professionalism, clear communication, and thorough approach from viewings through to compliance are qualities we truly value.
Mehul will be very pleased to know his support was so appreciated. Thank you for your kind recommendation and for choosing Oyster Properties!
Best regards,
The Oyster Properties Team
Highly Recommend
Manesh has sold two properties for us now. He has been completely professional and very helpful in all aspects regarding sales. I would highly recommend.
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear Mrs Jackson Jackson,
Thank you so much for your thoughtful 5-star review! We are beyond grateful to hear that Manesh has successfully sold two properties for you and consistently provided professional, reliable, and helpful support throughout the sales process. He will be delighted to know that his efforts have been so appreciated.
Thank you for your continued trust and your recommendation — it truly means a great deal to us.
Warm regards,
The Oyster Properties Team
Fantastic
I had a fantastic experience with Oyster Properties. Their team was professional, responsive, and genuinely cared about making the process smooth from start to finish. Communication was clear, questions were answered quickly, and everything was handled with attention to detail. It’s rare to find a property company that combines efficiency with a personal touch like the staff here does. I highly recommend them to anyone looking for a reliable and trustworthy team.
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear Aryan Modi,
Thank you so much for your fantastic 5-star review!
At Oyster Properties, we aim to provide clear communication, prompt responses, and a personal touch, alongside efficient service. Delivering exceptional service to our customers is at the heart of what we do.
We are truly delighted to hear that you had such a positive experience with us—it’s wonderful to know that our efforts stood out to you.
We sincerely appreciate your kind words and recommendation. Thank you for trusting Oyster Properties—it means a great deal to our team!
Best regards,
The Oyster Properties Team
I’ve had a very positive experience…
I’ve had a very positive experience with Oyster Properties. Their team is professional, knowledgeable, and extremely proactive in managing every aspect of the tenancy. Communication has always been clear and timely, and they consistently provide practical advice based on current market conditions and legislation. They handle compliance, renewals, rent reviews, and maintenance issues thoroughly, which gives real peace of mind. Any issues are dealt with efficiently and with a clear explanation of next steps, making the whole process smooth and stress-free.
I would highly recommend Oyster Properties to anyone looking for a reliable and professional managing agent.
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear Ria Jane Remedios,
Thank you so much for your detailed and thoughtful 5-star review!
Your kind words truly mean a great deal to us, and we are delighted to know that you have had such a positive experience with Oyster Properties.
Providing proactive management, clear communication, and up-to-date advice is at the heart of what we do, so it is wonderful to hear that this has given you peace of mind. We are especially pleased that our handling of compliance, renewals, rent reviews, and maintenance has made the process smooth and stress-free for you.
Your recommendation means a great deal to us, and we sincerely appreciate the trust you have placed in our team.
Once again thank you for choosing Oyster Properties!
Warm regards,
The Oyster Properties Team
Kavya was our agent showing us around…
Kavya was our agent showing us around and he was very informative. Open to what we said and wasn’t trying to be deceptive when things were flagged. Appreciated his honesty. Great experience
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear Sindi,
Many thanks for your 5-star review!
We are really happy to hear that Kavya provided an informative and honest viewing experience. We really value transparency, and it’s great to know that his openness and professionalism made a positive impression.
Thank you for sharing your experience — we truly appreciate your feedback!
Best regards,
The Oyster Properties Team
I had experience with this renting…
I had experience with this renting agent. They are truly trustworthy, helpful, and incredibly responsive. Whenever I had a question or needed support, they replied quickly and made the whole process smooth and stress-free. They were also very reliable and helped me find and change into a new placd that fit my needs perfectly. I really appreciate their professionalism and support—highly recommended!
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear Shamaa Hassan,
Thank you so much for your wonderful 5-star review! We are delighted to hear that your renting experience with us was smooth, stress-free, and positive. Providing quick responses, reliable support, and professional service is very important to us, and it’s great to know we met your expectations.
We truly appreciate your trust and your recommendation, and we are so pleased we could help you find a new place that suited your needs perfectly. Thank you for choosing Oyster Properties!
Warm regards,
The Oyster Properties Team
Excellent Service from Het Patel and Gemma
Oyster Properties is a trustworthy and reliable agency. I had a great experience with Het Patel during the house viewing. He was very helpful and explained everything clearly, guiding us through all the important information we needed to know. He is polite, respectful, and has a very supportive nature. Het demonstrated outstanding dedication to his work. he resolved issues promptly and always returned my calls, even if he missed them initially. His professionalism and sense of responsibility truly stood out, and I sincerely appreciate his excellent service.
I had another great experience with Gemma, who is very proactive and an excellent communicator. She managed the tenancy agreement process for my property efficiently and professionally. During that time, I contacted her several times, and she always answered my calls promptly, responding politely and appropriately each time. Her clear communication and supportive attitude helped me complete my documentation on time. Overall, it was an outstanding experience with Gemma and the entire Oyster Properties team.
Thank you
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear Rakesh Prajapati,
Thank you so much for your detailed and wonderful 5-star review! We are truly grateful for your kind words and are delighted to hear about your positive experiences with Oyster Properties.
Het will be very pleased to know that his dedication, responsiveness, and supportive approach made your viewing experience clear and stress-free. His professionalism and commitment to clients are qualities we greatly value.
We are also thrilled to hear such positive feedback about Gemma. Her proactive approach, clear communication, and efficiency during the tenancy agreement process are something we’re very proud of, and it’s great to know she helped make everything run smoothly for you.
Thank you again for your trust and appreciation of the entire team. Your recommendation means a great deal to us!
Thank you for the 5-star rating, Rajesh!
We truly appreciate you taking the time to review Oyster Properties. It’s been a pleasure assisting you, and we are always here whenever you need us in the future.
Best regards,
The Oyster Properties Team
Extremely Unprofessional and…
Extremely Unprofessional and Disrespectful Service
I had a property viewing scheduled for 12:10 PM. At 12:01 PM, just nine minutes before the appointment, I received a message saying the viewing was cancelled because the landlord had given the agent the wrong keys.
What makes this even worse is that I was already standing in front of the property for several minutes, and no one showed up or even tried to enter the house. When I asked what happened, I was told the agent had been there at 11:30 AM but for some reason, they waited over 30 minutes to let me know that the viewing would not happen.
This is completely unacceptable and shows a total lack of professionalism, communication, and respect for people’s time. Mistakes can happen, but informing your clients promptly is the minimum standard in this industry.
After this experience, I absolutely do not recommend this agency. If they can’t handle something as simple as a scheduled viewing properly, I would not trust them with anything more important.
6. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear Georgeta-Mihaela Gaman,
We are very sorry for the inconvenience and frustration caused by the cancellation of your viewing. We completely understand how disappointing this must have been, especially as you had already arrived at the property. This is not the level of service we aim to provide.
While mistakes can occasionally occur, we agree that communication should have been handled much better in this instance. Your feedback has been shared with the team so we can review what went wrong and ensure clearer and more timely communication moving forward.
We appreciate you bringing this to our attention and sincerely apologize for the impact this had on your experience.
Kind regards,
The Oyster Properties Team
Really BAD service
Really BAD service. No one picks up the phone and all they want you to do is respond to a watsap text messaging system that does not reply often. No one calls you back this is the worst agency I’ve ever been involved with. I have been wondering if this is a legit company. Stay away!!!
1. september 2025
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear Linda Brown,
First and foremost, please accept our sincere apologies for the frustrating experience you have encountered. Your feedback is extremely important to us, and we want to assure you that we take these matters very seriously.
Following our investigation, my colleague Gemma responded to your offer yesterday and, regrettably, advised that the landlord personally reviews all tenant profiles. Unfortunately, the landlord has since chosen to proceed with another prospective tenant for the property.
We are a legitimate business that values our customers, and in this instance, we clearly fell short of the high standards we set for ourselves. Your experience is not reflective of the service we strive to provide, and we are committed to doing better going forward.
Thank you once again for bringing this to our attention. We sincerely hope for the opportunity to restore your trust.
Kind regards,
The Oyster Properties Team
Great management
I have worked with Oyster for a number of years and they have always been so helpful in managing my property as well as any issues with maintenance and Tenants. I find them easy to work with and straight forwards.
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear Lukha,
We truly appreciate you taking the time to share your kind feedback. It has been a pleasure working with you over the years, and we are so pleased to hear that you have found the experience smooth and hassle-free.
We always strive to keep things simple and straightforward, so it’s wonderful to know that this has come through in your experience with us.
As always, we are here if you ever need anything.
Best regards,
The Oyster Properties Team
We leave in the property over 4 years…
We leave in the property over 4 years and we didn't had any miss payment. 3 weeks ago one of the windows glass crack at 12 a clock in the night without been touch. Nobody come to see the property and after that 3 weeks they say is from our fault and we have to pay everything. They do not care about any other reason like weather condition and how old is the window they straight away say we smash with an object. We are still try to say the true but they don't care.
2. juli 2025
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Dear Butnariu Marian Ionut,
Thank you for taking the time to share your concerns. We value your four years as a tenant and your consistent payment history.
We understand your frustration regarding the window damage assessment. Issues involving spontaneous glass breakage can have various causes, including weather conditions, building settlement, or age-related wear, and we recognize these should be properly investigated.
We apologize that an on-site inspection was not conducted promptly, as this is typically our standard procedure for damage assessments. Every situation deserves proper evaluation before determining responsibility.
We would like to revisit this matter with you directly. Please contact our office at 0208 951 5558 or email us at compliance@oyster-properties.co.uk with your property address and current contact details so we can keep this matter prioritized and monitored closely.
We are committed to treating all our long-term tenants fairly and finding a reasonable resolution.
Best regards,
The Oyster Properties Team
Excellent Service
Oyster Properties currently manage our portfolio, and we would like to thank them for their excellent service. The entire team is highly professional, responsive, and always prompt in addressing our queries. The level of service has remained consistently high throughout our time working with them.
12. juli 2025
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Hi B Shah,
Thank you for taking the time to share your feedback. It’s truly been a pleasure managing your portfolio, and we’re so pleased to hear that you have felt well supported throughout.
Knowing that our team’s efforts have made a difference means a great deal to us. We look forward to continuing our partnership for many more years to come.
Warm regards,
The Oyster Properties Team
amazing service
Excellent service and very professional staff, have never had any issues in 15 years
16. januar 2025
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Hi Sonali,
Fifteen years is no small milestone, and knowing we have had the privilege of supporting you throughout this journey truly means the world to us.
Building long-term relationships like yours is at the heart of what we do, and it’s been a pleasure having you as such a valued part of the Oyster Properties family.
Thank you for your continued trust—we are always here whenever you need us.
Warm regards,
The Oyster Properties Team
Oyster Properties …
We have nothing but praise for the Team at Oyster Properties. They have managed three of our properties, the first one has been managed by them for over ten years. They have negotiated market rentals for our properties when a tenant departs and a new one is found. The rental receipts are always banked promptly in our bank account ( after deduction if their agreed fees and any property related expense). We have no hesitation in continuing our relationship with Oyster Properties.
10. juli 2025
Uopfordret anmeldelse
Besvarelse fra Oyster Properties
Hi Shashi Shah,
Thank you so much for this wonderful review and for your continued trust in Oyster Properties over the past ten years! It's truly rewarding to hear such positive feedback from a long-standing client like yourself.
We are delighted that you are satisfied with our management of your three properties and our ability to negotiate competitive market rentals when sourcing new tenants. Your confidence in our rental management process, from securing tenants to prompt banking of rental receipts, reflects the professional standards we strive to maintain for all our landlords.
Building lasting relationships with property owners like yourself is at the heart of what we do. Your loyalty over more than a decade speaks volumes, and we're honored to have earned your trust and recommendation.
Thank you for choosing Oyster Properties as your property management partner. We look forward to continuing to serve you and your properties with the same dedication and professionalism for many years to come.
Warm regards,
The Oyster Properties Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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