No issues with OX Securities. I was just nervous with it not being in the US. I had experiences with other broker firms and they caused me to be very cautious. OX Securities was very good, communic... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service support is incredible. My questions were answered and resolved almost immediately. I’m new to this broker and it will take a little time adjusting to the app they use rather than MT... Se mere
Virksomheden har svaret
When I contacted customer service, I didn't have to wait long to chat with an agent. Zyron Garcia was very helpful in answering all of my questions and he took the time to make sure all of my needs we... Se mere
Virksomheden har svaret
Thanks for the Clear and helpful directions, I don't know why I was directed earlier to the help desk. it is unnecessary to set up zoom meetings and wait for days when the info can be provided by the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
OX Securities is a financial services company founded on the principles of integrity, honesty, and transparency. Since 2013, we have been providing access to the world’s most tradable markets, including foreign exchange currency pairs, CFDs, commodities, and indices. Our customers benefit from top-tier technology and superior customer service through a variety of platforms and devices, always guided by our core values. At OX Securities, the safety of client funds is paramount. We adhere to the high standards set by global financial regulators, strictly complying with all relevant rules and obligations, and holding funds in tier 1 regulated banks. Our commitment to providing excellent online trading solutions for our clients is paramount. We connect traders to the world’s leading liquidity providers and broker channels, enhancing our customers' liquidity. The Straight Through Processing (STP) trading model allows our clients to leverage OX Securities’ institutional strengths, utilizing our trading software to maximize transaction efficiency. Traders are at the heart of our company. To provide the best trading environment possible, we offer low spreads, competitive commissions, and the latest technology, ensuring an exceptional trading experience for our clients. Risk Warning: Over-the-counter derivatives, including Contracts for Difference (CFDs) and margin foreign exchange contract are complex financial products, the trading of which involves significant risks. You may incur losses that are significantly greater than your initial investment. Trading CFDs is not appropriate for all investors. Please ensure you understand the risks involved. When acquiring our OTC derivative products, you have no entitlement, right or obligation to the underlying financial asset.
Kontaktoplysninger
Suite 305, Griffith Corporate Centre, Beachmont, Kingstown, Saint Vincent og Grenadinerne
- +1 (213) 459 3544
- service@oxsecurities.com
- oxsecurities.com
Du bør vide
4,7
Fremragende
842 anmeldelser
Har besvaret 88 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I am always nervous but with a live…
I am always nervous but with a live support it helps alot. I had a existing account needed to add a new leader trade system they gave me the info by email and it was easy to follow because they took picture
23. januar 2026
Besvarelse fra Ox Securities
Hi Damon,
Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.
Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.
Sincerely,
Ox Securities Team
Besvarelse fra Ox Securities
Hi Steve,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Besvarelse fra Ox Securities
Hi Kevin,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Zyron was very helpful and efficient.
20. januar 2026
Besvarelse fra Ox Securities
Hi Leah,
Thank you for your review! We're happy to hear that your experience with Ox Securities has been positive and that our services met your expectations.
If you ever have any questions or need assistance, we're here to help. We appreciate your trust and look forward to continuing to support you.
Sincerely,
Ox Securities Team
I called in twice today to get help…
I called in twice today to get help with getting 2025 account summary details. Your staff was extremely helpful and polite. I got what I needed in a very short time. Your team is the best and I'm a customer for life. Thank you.
19. januar 2026
Besvarelse fra Ox Securities
Hi Christopher,
Thank you for your review! We're happy to hear that your experience with Ox Securities has been positive and that our services met your expectations.
If you ever have any questions or need assistance, we're here to help. We appreciate your trust and look forward to continuing to support you.
Sincerely,
Ox Securities Team
Takes them a week to respond to an email
Takes them a week to respond to an email
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Ox Securities
Dear Munson Management Group LLC.
We’re sorry to hear about your frustration, but we’d like to clarify this point.
Our records show that your ticket was opened on Friday last week, and it was responded to on the same day. We have continued to reply today, following the weekend. At this time, we cannot find any tickets associated with your account where a response took a week.
We always aim to respond as quickly as possible and take feedback seriously. If you believe there is another ticket we may have missed, please feel free to contact us directly so we can review it further.
Kind Regards
OX Securities Support Team
Help setting up an account
I needed some help setting up an account on Jan 13/26 and for some reason, could not get it done on my own. I had done it many times before but for some reason couldn't get it done on this day. I reached out to customer service for assistance and was so very pleasantly surprised to receive a response from Arrelle within minutes, offering to help. After asking that I provide her with a bit more information regarding the details, I was even further surprised to hear back from her again within minutes. She had gone ahead and set up the account for me...and it worked perfectly...Wow!...Was my 2nd reaction...now that is some excellent customer service...you made my day Arrelle! Thanks again and best wishes to you, your colleagues and your families for 2026!
13. januar 2026
Besvarelse fra Ox Securities
Hi Grace,
Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities and we are delighted to hear that Arrelle's service has exceeded your expectation.
Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.
Best regards,
Ox Securities Team
Following through to make sure I get…
Following through to make sure I get the help I need. Nabill was a big reassuring help.
16. januar 2026
Besvarelse fra Ox Securities
Hi Rob,
Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.
Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.
Sincerely,
Ox Securities Team
The response time was within an hour…
The response time was within an hour and very very detailed and to the point with helpful links and clear explanation!
13. januar 2026
Besvarelse fra Ox Securities
Hi Curt,
Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.
Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.
Sincerely,
Ox Securities Team
Nabil took his time to explain and…
Nabil took his time to explain and walked me through the funding process. Great Service he provided.
15. januar 2026
Besvarelse fra Ox Securities
Hi Robert,
Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.
Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.
Sincerely,
Ox Securities Team
Abigail knew exactly what I was needed
Abigail knew exactly what I was needed. I didn't know how much trouble it would be to install my purchased expert advisor. She scared me at first, thinking I would have to compile something. Once she understood, the instructions were spot on.
14. januar 2026
Besvarelse fra Ox Securities
Hi John,
Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.
Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.
Sincerely,
Ox Securities Team
Did well explaining
14. januar 2026
Besvarelse fra Ox Securities
Hi Mark,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Besvarelse fra Ox Securities
Hi Martin,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Besvarelse fra Ox Securities
Hi Client,
Thank you for your review! We're happy to hear that your experience with Ox Securities has been positive and that our services met your expectations.
If you ever have any questions or need assistance, we're here to help. We appreciate your trust and look forward to continuing to support you.
Sincerely,
Ox Securities Team
I made a simple request for information…
I made a simple request for information and had a speedy response. I'm dealing with a family emergency and needed to transfer my info to my laptop. The assistance was invaluable and one less thing I had to worry about. Greatly appreciated!
8. januar 2026
Besvarelse fra Ox Securities
Hi Cynda,
Thank you for your review! We're happy to hear that your experience with Ox Securities has been positive and that our services met your expectations.
If you ever have any questions or need assistance, we're here to help. We appreciate your trust and look forward to continuing to support you.
Sincerely,
Ox Securities Team
The associate I worked with Arrelle O…
The associate I worked with Arrelle O was great and guided me through the process with like a professional. Thank you
31. december 2025
Besvarelse fra Ox Securities
Hi Robert,
Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.
Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.
Sincerely,
Ox Securities Team
Very responsive and promptly answered…
Very responsive and promptly answered my question. Also provided additional links to documentation related to the area of question which was nice.
29. december 2025
Besvarelse fra Ox Securities
Hi,
Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.
Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.
Best regards,
Ox Securities Team
I had a great experience with Ox
I had a great experience with Ox. I called when I needed help funding or making a withdrawal from my account and everyone was great. I was nervous about an overseas account, but this company was great to work with!
Billy
20. december 2025
Besvarelse fra Ox Securities
Hi Billy,
Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.
Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.
Best regards,
Ox Securities Team
Information was presented in a simple…
Information was presented in a simple direct manner that was easy to understand.
23. december 2025
Besvarelse fra Ox Securities
Hi John,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Good prompt service
23. december 2025
Besvarelse fra Ox Securities
Hi Debbie,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.