Oxford and Rose Anmeldelser 

Terrible. The delivery never arrived. For 4 days both sender and receiver had multiple emails saying, your flowers have been delivered (they had not). Finally an email said Returned to Sender. No reason given. They did not reply at all to email and it took 30 minutes in the live chat to have them acknowledge no flowers had been delivered. And now it will take another "3 to 5 days" for a refund. What rubbish. Don't bother.

Excellent customer service when I had an issue with an online voucher. Team went above and beyond to fix it.

Bouquets I have sent have been really well received.

Would highly recommend!

Such poor quality! You can get better flowers at a supermarket. They count random greenery as flower stems, so the bouquet is much smaller than advertised. The flowers were incredibly small, arrived completely dry with no water and started looking wilted and dying just two days after delivery. I complained immediately after receiving them and they basically said that’s just how they do business.

Flowers are beautiful. I have purchased 2 bouquets and both recipients were delighted. Very good quality. Quick delivery. Kept up to date regarding delivery.

The flowers were absolutely gorgeous, they lasted so well, circa 4 weeks!
The recipient was so very pleased with them, we went for the Firework, the extra large bouquet and yes I couldn't get my hands around the stems.
They arrived well packaged and delivered to time.
I'll definetely be using them again, and I"ve recommended them to others.
Thankyou Oxford and Rose

The process was simple & quick.
Flowers were delivered the next day - a nice selection.

Thanks

quality of flowers was very pleasing
lasted long
enjoyed the discount

Prompt delivery (next day to village location) of another bunch of great quality flowers. Thank you!

The recipient adored the bouquet , they looked beautiful.Delivered on time and was well received. Thank you

A fabulous array of flowers that arrived on time and looked beautiful. My mum was over the moon with them and they lasted well. The packaging was great too- all round fantastic, will definitely use again

Just placed my first order, recipient was delighted.
Ordered a hand tied bouquet nicely presented and delivered on time.
Really good quality flowers.

I have ordered from Oxford and Rose three times now - for my mother in law at Easter, my bestie's birthday and for another friend who was ill.... each time the recipient has been blown away by the quality of the flowers, not only their beautiful colours but their smell! Packaging is impeccable and adds to the whole experience. I would give them six stars if I could for delighting people with their incredible flowers! Will definitely be using again.

I have received two deliveries to date for special occasions; Mother’s Day and birthday. Both arrived on the scheduled day, carefully boxed and well presented. The flowers were in very good condition and looked lovely in a vase. Great selection, no hesitation in recommending.

Wonderful, quality flowers, delivered on time and lasted for ages. I ordered a Mother’s Day bouquet which was happily received by my mum, who commented on how nice they were, that there was so many she had to split them into two vases and they smelt great. Would highly recommend.

The best flower site I have used. I am lucky enough to get discounts through my life insurance but I would pay full price! The flowers are great, arrive fresh and the website is easy to use.
If you upgrade to the larger bunches they are huge!! Well worth the money

Excellent range of flowers to choose from, delivered on time and good quality.

The process to order is easy online. The flowers were delivered on time and were as per the photo online if not better.

I don’t recommend ordering from Oxford and Rose. I ordered using vitality discount and they sent much cheaper flowers (which they admitted to after back and forth) with some already brown on delivery.

After insisting I was refunded I got a 50-% refund which doesn’t make up for a disappointing gift. They said that they normally contact customers about substituting stems and it was an unavoidable need but I wasn’t contacted at all.

Given they were sent the day after ordering and multiple premium flowers were swapped for gerbera and other filler flowers it’s hard to see how they ran out in less than 24 hours.

What a great place to buy flowers from!

The selection of flowers is wonderful, the bouquets are composed with refined taste and when the flowers are delivered they are so fresh it seems they have been just picked!

The delivery deserves mentioning on its own!! An elegant box was delivered to my doorstep. The flowers were securely fastened inside the box which ensured they were not at all damaged even if the Royal Mail worker managed to turn them upside down.

The Customer support team was extremely efficient when Royal Mail lost my flowers. They immediately sent out a replacement bouquet and didn't leave me disappointed. Thank you very much!

I would always recommend your service!

Ordered flowers for mother's day and they arrived dead. I complained and was given a voucher to order again, I ordered again and this order arrived on 1/4 with 50% of the flowers dead. I complained and was offered £10 voucher (fraction of the cost) as some of the flowers were ok. I stated a wanted full refund, but they declined because I used a voucher (a voucher I used because they could fulfil the order) Appalling service and even worse flowers!