Horrible one in Whitehaven, I’ve never felt as unwelcome in a shop ever before. They are a horrible organisation now, I used to always donate stuff to charity shops, not now. I’d rather destroy stu... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Horrible one in Whitehaven, I’ve never felt as unwelcome in a shop ever before. They are a horrible organisation now, I used to always donate stuff to charity shops, not now. I’d rather destroy stu... Se mere
Virksomheden har svaret
Great shops, great charity. If you're complaining stuff is 'overpriced' just remember spending where the extra quid is going. The fact OXFAM have bad reviews but every company i've ever sat on hold f... Se mere
Virksomheden har svaret
Regularly visit the Oxfam Bookstore in Victoria. Although it is a bit cramped and messy, the staff overall are friendly and pleasant. Some are less efficient than others but they are all volunteers.... Se mere
Repeated attempts to volunteer in the Helmsley (N Yorks) shop who badly need help but they are not allowed! Instead there is a tortuous online process with HQ that after a month has yielded nothing. N... Se mere
Virksomheden har svaret
Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive. We believe we can overcome poverty by fighting the injustices and inequalities that fuel it.
Storbritannien
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Horrible one in Whitehaven, I’ve never felt as unwelcome in a shop ever before. They are a horrible organisation now, I used to always donate stuff to charity shops, not now. I’d rather destroy stuff than feed these corrupt organisations who stoop to emotional blackmail to get rich.

Besvarelse fra Oxfam GB
y do u not want us to evade taxes
Hi I went into oxfam to bring in some clothes the man behind the counter was so Road he asked if they were designer I said some are , So he told me to sort out the designer and take the rest back I walked out never met anyone so rude Maybe it was his age I’ll never go in there again

Besvarelse fra Oxfam GB
I placed a online order I returned one item and oxfam won't refund me and they won't give me a returns label to return a item for a refund I will never shop with oxfam no more

Besvarelse fra Oxfam GB
I am writing this review of Oxfam’s attitude to my brother’s Will (during the probate process) that donated very substantial sums to a number of charities including Oxfam. The mistake my brother made was to NOT get his Will property checked before he died. (His use of percentages rather than actual numbers in terms of donation amounts was the key problem.) However, the attitude of the Oxfam solicitors was unacceptable and without any compromise, in my opinion. Moreover, while the wider number of beneficiary charities accepted the will, Oxfam contacted all of them and changed their minds. I see this as an unnecessary Legal War if only some compromise could have been put forward and, in respect for the gratitude of my brother and expectations of his family. They could have offered a reasonable solution upfront to save on time and what becomes essentially “veiled threats”. Oxfam’s solicitors did not show any compassion, empathy or thought for our family through the process, and now the probate process has reached a year and a half in duration, and is still not complete. I understand that charities are struggling and Oxfam has lost 40% of its donations, however, in a world of corporate domination and monopolies, I feel it is the ordinary people trying to do the right thing and give back that lose out, while the solicitors carry out these legal games. We were told during our probate process that some charity solicitors are now very litigious. So my words of warning to those making their Wills is this: 1. Make sure you have your Will checked and do not use percentages! 2. It is probably best to have your charity of choice help you write your Will. Steve Morter

Besvarelse fra Oxfam GB
The OxFam charity store in Chelmsford is outrageously overpriced, leaving many deeply frustrated and disillusioned. While the organization pretends to support those in need, the exorbitant compensation for its CEO and paid employees raises serious eyebrows. How dare they exploit vulnerable shoppers by charging ridiculous prices for donated items that were intended to assist the impoverished in Gaza and elsewhere? So they claim..This situation starkly highlights the alarming lack of transparency within charity organizations, especially regarding their financial practices. It’s infuriating that instead of genuinely helping those in need shopping in charity shops, they seem more focused on lining the pockets of executives and staff. The fact that clothing and shoes in certain charity shops are selling for more than new items in retail stores is just plain wrong! Organizations like Oxfam, Cancer charity shops, and the British Heart Foundation have raked in profits at the expense of those they claim to support, The poor people in the UK fostering an unsettling atmosphere. It is absolutely essential for consumers to demand greater accountability in the charitable sector—because this current state of affairs is nothing short of disheartening scam.

Besvarelse fra Oxfam GB
I find I’m insulted by Oxfam. I ask them before I drop things off if they can use them then they take them and lie to me. I dropped expensive computer books off and the yes we take them attitude only to find they ditched them. Still current books and not cheap. Could have taken them elsewhere. Done the same with other books I gave them. Yes I gave them numerous chances. Also the records they take are mostly scratched and useless but they don’t get rid of them but try to sell them on. Double standards. Cashing in on the new record craze. I wouldn’t try and sell any of the records they sell at all let alone for at least £3. This is going on in numerous shops. Take your stuff elsewhere. I know there’s wastage but I ask do you take them and they lie. Awful, especially when you make an effort.

Besvarelse fra Oxfam GB
Regularly visit the Oxfam Bookstore in Victoria. Although it is a bit cramped and messy, the staff overall are friendly and pleasant. Some are less efficient than others but they are all volunteers. Some of the handicrafts and food items like chocolate are overpriced but the books, CD, etc are terrific and cheap. Generally, a great experience with a regular local customer base.
I recently bought coins from Oxfam online. One of them cost me £50 and the other one cost me £70 well I have just had them checked one is worth £5.99 and the other one is worth £3. A complete waste of money.

Besvarelse fra Oxfam GB
Great work done by great team. This was my third interaction and happy to see them responsive as always!
I visited the New Malden store and found it to be the worst I have ever been to. The clothes were so crammed on rails that it was impossible to look at anything let alone consider to buy anything. I spoke to a lady manager who was rude and unhelpful who did not care about the shop or the customers. There was things on the floor which was a trip hazard i feel that there is a accident waiting to happen this shop needs to close for a couple of days to rearrange the store and declutter

Besvarelse fra Oxfam GB
Went to my local store to day in cornwall to donate a few boxes of good quality books two ladies were incredibly rude and huffed at me when I asked if they would like them! Were incredibly ungrateful so I left & have taken them elsewhere. It wasn’t a problem if they had too many but more their attitude.

Besvarelse fra Oxfam GB
The telephone number seems to have to be a landline. My mobile number wouldn't work. I can count the number of people in my phone who have a landline on the fngers of one hand
I’m absolutely outraged, the prices are ridiculous. The poor can’t afford to shop At oxfam and the working class would rather look elsewhere for lower prices and better quality.
You need to sort your prices out, as so do many other charities.
I don’t believe you should be allowed to charge such extortionate prices for second hand clothing. That clearly won’t last as long as purchasing something new. You’re taking advantage of your position! Also Zara produced are always tatty and overpriced and anything that’s got a recognisable name or designer name is way overpriced! It’s just Not acceptable. You are a charity for the public for the people as well as a charity for giving to others in need too. Stop exploiting the poor!!!!

Besvarelse fra Oxfam GB
Repeated attempts to volunteer in the Helmsley (N Yorks) shop who badly need help but they are not allowed! Instead there is a tortuous online process with HQ that after a month has yielded nothing. Not even the demanded referee has been contacted. Their apologetic emails are 'no reply' and the chat function is unattended. So we'll go to the other charity shops who are allowed to make such simple decisions themselves...

Besvarelse fra Oxfam GB
I am super-disappointed at how little Oxfam have raised from the clothes that I donated. They belonged to my partner and were in excellent condition - three bin bags full, with 12-20 tailored shirts. It feels like they don't know how to get the best value from what they're given. I won't be using them again.
Oxfam Fulham - Every time I go in here it’s the same old story. Followed by management even though I buy (or used to) loads of things from this shop, but what irony today, still the usual surveillance as I wandered around. I almost bought an Adidas gilet at £17.00 but got so annoyed I put it back, but fear not someone else got it… they didn’t actually pay for it, instead they just slipped it on and then casually left the shop without paying. I ALMOST said something but thought why should I given the grief I get? Anywho. Check your CCTV for today around 3pm by the changing rooms. Female red curly hair. Didn’t look like a shoplifter (unlike myself clearly).

Besvarelse fra Oxfam GB
I was expecting to make a one off donation to Gaza. During the transaction it turned into a monthly direct debit. Will cancell it after one month. Sharp practice not expected from Oxfam

Besvarelse fra Oxfam GB
Saw a lot of negative reviews so I was a bit skeptical, but I had a great experience, the books I bought were in great condition and arrived not long after I bought them. Would definitely buy from here again.
Really happy with my purchase from oxfam online store ....oxfam shop F8090 REALLY GOOD QUALITY ITEM FOR A GREAT PRICE ALSO DELIVERY WAS FAST AND ITEM WELL PACKED
THANKS OXFAM 😊
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.