#00577
#00577
Ordered a bag and racket protector on the 25/08/26. Expected delivery 2 - 4 days. Contacted Oxdog on the 28/08 to enquire about delivery as I had not received a dispatch/shipping email.
No response, contacted Oxdog again on the 03/09 via email, WhatsApp and instagram. Received a response on the 04/09. Informed that I should have seen an out of office notice during purchase however I did not. Person informed that others had the same problem and that this was the reason for delay.
I could understand this, person offered me a 10% refund and some balls as an apology.
Received the products on the 10/09. No balls, no 10% refund and still no shipping email.
The protector is a waste of money, doesn’t fit the Oxdog racket I have. The film does not stick down on the sides, looks awful. Wish I could attach an image. Removed it straight away.
The only reason for two stars and not 1 is due to the bag being great.
Safe to say I’ll never shop directly or indirectly with Oxdog again.








