very bad support they dont know what is…
very bad support they dont know what is proxy
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
NOVACLOUD SYSTEMS LIMITED
Singapore
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
very bad support they dont know what is proxy
Super trash. Whoever buys from them is just unlucky—it’s basically daylight robbery.
I once bought a so-called “premium US A-zone IP” from them, paired with the cloud device they recommended on their own site. Result? Gmail wouldn’t even let me register. I gave feedback as a “customer,” to their partner cloud device stuff and guess what? No reply for over ten days. Tried logging into TikTok—instantly banned. Totally speechless, but I was too lazy to argue with them.
Then comes the real joke. I first bought a premium Indonesia A-zone IP—seemed okay. So I thought I’d upgrade and bought a premium Indonesia C-zone IP, which was even more expensive, so it should’ve been better quality, right? Nope. The IP was an obvious fake “residential.” The ISP turned out to be a Hong Kong company—**(domain name) hkglobalnetwork**—that
simply broadcasted its own IPs into Indonesia. So yeah, I paid $12 for a broadcasted IP.
And the funniest part? Their customer service. Totally clueless. They use some non-professional site called “ping0” (basically a joke in the industry in china, pay-to-show info site) as their “proof.”
First time, the support literally said:
“This ping0 site shows ISP info. It doesn’t matter if it says broadcast IP. Residential IPs are still allocated by ISPs. If not allocated, it shows as broadcast. But essentially, it’s still a residential IP.”
Second time, they told me:
“We checked here, and it’s native. If it weren’t, it wouldn’t show ISP info.”
Like… what? 😂 its totally nonsense!!
They treat ping0 as if it’s some authoritative tool, when it’s not.
They claim “broadcast IPs don’t matter” because ISPs sometimes “don’t allocate” (what kind of nonsense logic is that?).
They insist it’s “native” (apparently they can’t even read—if even a toy-level site like ping0 shows it’s a Hong Kong ISP broadcasting into Indonesia, how on earth is that ‘native’?).
Shopping advice:
For this price, just add $2 more and you can get a real, pure home broadband IP from a small Indonesian ISP! Or a clean enterprise IP from a real local provider (like China Mobile type). Not advertising here, but seriously—don’t waste your money on this garbage site!
Last night, I bought another Indonesian proxy from a different seller. Same problem at first, but by noon their site had already reached out, swapped me a new IP, and even tested it beforehand. I saw in the backend their manager not only replaced the IP but tested another one before giving it to me! Same price, same issue, but their attitude and service were a night-and-day difference compared to this trash site.
Websites like this deserve to shut down.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.