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OVHcloud - United Kingdom Anmeldelser 

154
TrustScore 3.5 ud af 5

3,3

New London House, New London House, EC3R 7LP London, England, GB


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Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Good support from Francesco - quick and straight to it, also Bruno was excellent also! Servers are amazing and ease of use for spinning stuff up / deleting and using them is top tier, the credits trip... Se mere

Bedømt til 5 ud af 5 stjerner

OVH we're very understanding of my needs and even after passing the 14 day refund policy, they still approved my refund on the promise that I would purchase another server. Delivery of the server was... Se mere

Bedømt til 4 ud af 5 stjerner

Live chat fixed my issue very swiftly. I should have tried to contact them earlier instead of trying to fix something myself that was not possible on my end.

Bedømt til 1 ud af 5 stjerner

horrible service for US customers. support just does the ring around. was charged for a server friday, come back to server cancelled on monday. okay, lets get a replacement. no... it doesn't work that... Se mere


Virksomhedsoplysninger

  1. Webhostingvirksomhed
  2. Cloudcomputingtjeneste
  3. Databasehåndtering
  4. DNS-udbyder

Om OVHcloud - United Kingdom

Skrevet af virksomheden

OVHcloud office OVHcloud is a global European leading cloud provider, we deliver public and private cloud products, shared hosting and dedicated server solutions in 140 countries worldwide. We also offer domain name registration, telephony services and internet access to our customers. Founded in 1999, OVHcloud is a French company with an international presence, based on a backbone of datacenter and points of presence spread across the globe. OVHcloud office

Kontaktoplysninger

  • New London House, New London House, EC3R 7LP, London, England, Storbritannien

3,3

Middel

TrustScore 3.5 ud af 5

154 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,3

Alle anmeldelser

(154)

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Bedømt til 1 ud af 5 stjerner

je deconseille ovh

bonjour
OVH est la pire société avec qui qu'on puisse travailler pour travailler j'ai transféré le nom de domaine chez OVH depuis 2 mois depuis j'ai jamais eu accès à mon nom de domaine on a essayé de régler le problème , il m'ont accusé que ça venait de chez nous et à chaque fois que je demandais je demandais au service technique de résoudre le problème ils ont jamais trouvé la solution j'ai décidé de partir de chez eux ils m'ont pris 2 semaines et toujours pas de transfert possible, je vous déconseille de travailler avec OVH.J'ai donne un remboursement pour un service que j'ai jamais , ils sont pas voulu

21. februar 2025
Uopfordret anmeldelse
OVHcloud - United Kingdom-logo

Besvarelse fra OVHcloud - United Kingdom

Bonjour Corally,

Merci d’avoir partagé votre expérience avec nous. Nous sommes désolés d’apprendre que vous avez rencontré des difficultés concernant le transfert de votre nom de domaine et l'accès à vos services.

Nous prenons votre avis très au sérieux et nous nous engageons à analyser la situation afin de mieux comprendre les raisons de ces problèmes. Nous avons à cœur d’offrir une expérience optimale à nos clients et nous mettons tout en œuvre pour améliorer nos services.

Je vous ai envoyé une demande d’informations afin d'examiner plus en détail votre situation. Vous pouvez y répondre en nous communiquant l'identifiant de votre compte OVHcloud, qui figure dans l'email que vous avez reçu (par exemple, xx12345-ovh).

Nous comprenons que l’accès rapide à vos services et un support efficace sont essentiels, et nous travaillons constamment pour améliorer ces aspects.

Merci encore pour votre retour et pour nous donner l'opportunité de corriger cette situation.

Cordialement,
Dieynaba K.

Bedømt til 5 ud af 5 stjerner

Maxime was really helpful in resolving…

Maxime was really helpful in resolving my refund request

20. februar 2025
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Besvarelse fra OVHcloud - United Kingdom

Hello Orji,

The OVHcloud technical team would like to sincerely thank you for your kind feedback on Trustpilot.

We are truly pleased to hear that you were satisfied with Maxime's assistance in resolving your refund request. We are committed to maintaining this level of excellence and continuing to provide you with quick and effective responses to all your inquiries.

Our team remains available to address any questions or concerns you may have via phone, ticket, live chat, or social media.

Thank you for choosing OVHcloud and for your trust in us.

Best regards,
Dieynaba K.

Bedømt til 5 ud af 5 stjerner

Good help

I am thankfull for the help I needed to close the subscriptions after the passing of my son
Case CS10697035

6. februar 2025
Uopfordret anmeldelse
OVHcloud - United Kingdom-logo

Besvarelse fra OVHcloud - United Kingdom

Hello Karin,

Thank you for sharing your feedback on the closure of your services following the passing of your son. The entire OVHcloud team wishes you its sincere condolences.

We do our utmost to provide quality support to meet your needs and expectations in all situations. I am delighted that our dedication has been appreciated.

I will pass on your feedback to my colleagues who responded on your ticket.

The entire OVHcloud support team remains available if required across all of our channels (by phone, ticket, livechat or social networks).

Best regards,

Virginie.D

Bedømt til 5 ud af 5 stjerner

I have been a customer of OVH for…

I have been a customer of OVH for nearly 10 years. It's a love hate relationship. Some aspects of their service are amazing, but some are just terrible. I love the dedicated servers and VPS. Setup is fast and easy, deploying Linux is very easy and logical.
But domain name service, is terrible. Try setting up your name servers, it's so unreliable and ackward. Many times it just doesn't work.
Documentation is often old or difficult to find.
Pricing is very good, but competition is all around with simillar pricing too.
But for all other reasons it's still 5*.

29. januar 2025
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Besvarelse fra OVHcloud - United Kingdom

Hello Peter,

The entire OVHcloud team sincerely thanks you for your loyalty over the past 10 years and for your detailed feedback on Trustpilot.

We are delighted to hear that you appreciate our dedicated servers and VPS, as well as the speed and ease of installation. Your satisfaction is our priority, and we continuously strive to improve our services.

We also take note of your feedback regarding domain name management and documentation. Your insights are valuable and will help us enhance the user experience in these areas.

Our team remains available for any questions or assistance via phone, ticket, live chat, or through our social media channels.

Thank you again for your trust and commitment to OVHcloud.

Best regards,
Dieynaba K.

Bedømt til 5 ud af 5 stjerner

Prise en compte de ma réclamation CS10615454

Prise en compte de ma demande au service réclamation avec une bonne compréhension des difficultés rencontrées sur le cout de l'abonnement Premium vs Standard.
C'est enfin solutionné grâce à la compétence de l'interlocuteur alors que cela n'était pas le cas des interlocuteurs commerciaux précédents.
Je vais donc garder une bonne image d'OVH compte tenu de la solution trouvée malgré le temps et l'énergie consacrées pour arriver à cette satisfaction.

13. januar 2025
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Besvarelse fra OVHcloud - United Kingdom

Bonjour Philippe,

Merci d'avoir pris le temps de partager ce retour positif à propos de votre expérience avec notre support.

Nous faisons le maximum afin de proposer des services performants ainsi qu'un support de qualité à votre entière disposition.

Toute l'équipe support OVHcloud reste disponible si besoin sur l'ensemble de nos canaux, que ce soit par téléphone ou par ticket, via le livechat ou les réseaux sociaux.

Cordialement,

Maxime.R

Bedømt til 5 ud af 5 stjerner

I use OVH for the last 8yrs

I use OVH for the last 8yrs, super fast servers and friendly support

27. januar 2025
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Besvarelse fra OVHcloud - United Kingdom

Hello Darius,

Thank you very much for your kind comment and your loyalty to OVHcloud for 8 years!

We are delighted to read that you are satisfied with the speed of our servers and the friendliness of our support team.

We are proud to be able to offer quality services to our customers, and we appreciate your positive feedback.

We are continuously striving to improve our services and support to deliver an even better user experience.

If you encounter any difficulties in the future, do not hesitate to contact our support team, who remain available to help you by phone, ticket, live chat or on social networks.

Have a great day and trust OVHcloud.

Best wishes,
Your OVHcloud advisor.
^LaiM

Bedømt til 1 ud af 5 stjerner

They terminated my website without…

They terminated my website without proper notice. I didn’t miss their payment since it was set up as a monthly recurring payment. However, they emailed me asking for a manual payment, which I couldn’t check because I was unwell. Instead of ensuring proper communication or providing a warning, they went ahead and terminated the site. I would not recommend their service to anyone. Is this how professionalism works?

1. januar 2025
Uopfordret anmeldelse
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Besvarelse fra OVHcloud - United Kingdom

Hello Numan,

Thank you for calling us on this channel. We apologise for the difficulties experienced with the renewal of your service.

We take your feedback very seriously and are committed to continually improving our system to provide the best possible user experience.

I have sent you a request for information to help us analyse the situation. You can reply by giving me your OVHcloud account ID, which can be found in the email you received (for example xx12345-ovh).

I will do my best to answer you regarding the renewal of your services.

We understand that ease of use is a key factor when choosing a service provider.

We are constantly working to improve these aspects of our service and thank you for the opportunity to do so.

[EDIT : Thank you for the information you have provided.
After analysing the situation, your service has simply been suspended since 01/01/2025. I can reassure you that it has not been deleted: simply renewing your service will enable it to start up again.

I invite you to consult this documentation in order to renew your service and relaunch your online project: https://help.ovhcloud.com/csm/fr-billing-automatic-renewal?id=kb_article_view&sysparm_article=KB0042839

I have noticed that your service is currently configured for manual renewal. In order to avoid any future interruptions, I encourage you to activate automatic renewal. Information on this can be found in the link above.

While we understand that you may go through life events, we cannot maintain an active service without receiving payment. However, we always allow a delay before any permanent removal.

To date, your service is still renewable.]

Yours sincerely.
Dieynaba K.

Bedømt til 5 ud af 5 stjerner

Li ho sempre sottovalutati, ma ora....

Ho switchato tutta l'infrastruttura da Contabo a OVH ed è stato tutto molto pratico e veloce. Avere un supporto che risponde in tempi ottimi è una delle cose che mi mancava. Per ora tutto bene!

30. december 2024
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Besvarelse fra OVHcloud - United Kingdom

Hello Marco,

Thank you for sharing your positive experience with moving your infrastructure to OVH.

We are delighted to read that you have found the process convenient and fast.

At OVHcloud, we value providing responsive and efficient support to our customers, and we are pleased to read that this has been your case.

We continually strive to improve our support and services, including reducing application processing time and making most common requests accessible through our site and guides.

Do not hesitate to contact our support teams if you need help or assistance in the future. We are at your disposal by phone, ticket, via Livechat or social networks.

Thank you for choosing OVHcloud. Have a great day.

Your OVHcloud advisor.
^LaiM

Bedømt til 5 ud af 5 stjerner

My situation was analyzed and resolved positively

My customer account (tr131258-ovh). I have been a client for a couple of years, I pay constantly and on time. But when sanctions were introduced against Russia, I was unable to pay Visa and MasterCard. They continued to bill me on their own for 2 months after they were unable to charge my card. I wrote to support to stop the accounts, but it didn’t help. NOW I wrote to them again in support, and they said that I must to pay 45 Euros on the bills "debt". Petty, inhumane. You have lost a client and respect.

UPD: In a whole week support still hasn't done anything about my situation, no respons

UPD: Nothing has ever changed.
At dashboard ../manager/#/hub/ I see - "€45.98 pending payment"
At My bills ../manager/#/dedicated/billing/history I see "A total of € 45.98 is due for your service renewals." AND
IE1079504 12 Apr 2022 € 22.99 Unpaid (red status)
IE1063581 12 Mar 2022 € 22.99 Unpaid (red status)
Also My ticket CS10555242 still OPEN
Created 14.12.2024 19:01:29 Updated 17.12.2024 11:32:23
"Your request will be sent to the claims department and reviewed as soon as possible."

FINAL UPD: I am changing my score in the review to a high score because my situation was analyzed by OVH support and resolved positively. Thank you to everyone involved in helping to resolve this issue.

15. december 2024
Uopfordret anmeldelse
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Besvarelse fra OVHcloud - United Kingdom

Hello Mister Trubnikov,

Thank you for giving us your opinion via TrustPilot and we are sorry for the inconvenience encountered with your service.

OVHcloud is constantly improving its support on the billing part but also on the technical part to assist customers.

I was able to carry out checks and I confirm the information transmitted via ticket CS10555242. The services were deleted for an invoice that remained pending payment.

We always send alert emails for invoices pending payment, suspension of services or the possibility of a future deletion in the event of non-payment.

You can find all the emails here (while logged in to the customer area):
https://www.ovh.com/manager/#/account/useraccount/emails

I note that my colleague from the billing department was able to forward your request to our complaints department for the two invoices pending payment.

The complaints department is currently studying your request and you will receive a response via ticket CS10555242 as soon as possible. I was able to inform my colleagues of your presence on TrustPilot.

Regards,

Maxime.R

Bedømt til 5 ud af 5 stjerner

Great!

So far, so good. I pay little for a great service with no lag with the network. The web interface is not the best at all, but who cares when everything is working so good. Thank you OVHcloud for your great service.

1. juni 2024
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Besvarelse fra OVHcloud - United Kingdom

Hello Claudio,

Thank you for taking the time to share this positive feedback about your experience with the performance of our services.

Regarding the control panel, we are aware that we can provide a better experience to customers and improvements are underway.

We are doing our utmost to offer efficient services as well as quality support at your entire disposal.

The entire OVHcloud support team remains available if necessary on all our channels, whether by phone or ticket, via livechat or social networks.

Regards,

Maxime.R

Bedømt til 1 ud af 5 stjerner

Predatory Terms and Agreements

Predatory Terms and Agreements, asking for money after the package has been canceled. Remove your Payment method as soon as you make an account.

Worst experience in the world, I would not recommend it at all

21. november 2024
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Besvarelse fra OVHcloud - United Kingdom

Hello Stefan,

I am truly sorry to read such feedback.

We are continually improving our billing system to provide a great user experience and avoid this type of situation.

Billing after a service cancelation usually comes from options that have not been canceled during the year and are billed at the end of the service life.

In order to analyze the exchange with our support, I have just sent you a request for information. In response, please provide me with your OVHcloud NIC handle in the form of abXXX-ovh.

Best wishes,
Your OVHcloud advisor.
^LaiM

Bedømt til 5 ud af 5 stjerner

EXCELLENT SERVICE

19. november 2024
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Besvarelse fra OVHcloud - United Kingdom

Bonjour,

Nous sommes ravis de lire votre retour positif sur notre service et nous vous en remercions chaleureusement.

Chez OVHcloud, nous nous engageons à offrir une expérience exceptionnelle à nos clients et votre témoignage confirme que nous allons dans la bonne direction.

Nous travaillons constamment à améliorer nos services et notre support en réduisant le temps de traitement des demandes.

Nous mettons à disposition une large gamme de ressources en ligne telles que des guides et des tutoriels, pour vous aider à résoudre rapidement et facilement les problèmes courants.

Nous sommes heureux d'apprendre que vous avez bénéficié d'un excellent service et nous restons à votre disposition pour répondre à vos besoins futurs.

Nous vous souhaitons une excellente journée et vous remercions une fois de plus pour votre fidélité.

Cordialement,
Votre conseiller OVHcloud.
^LaïM

Bedømt til 1 ud af 5 stjerner

Ordered an Advance-1 dedicated server…

Ordered an Advance-1 dedicated server on April 2024. Had a RAM failure in May, an NVMe failure in October and another NVMe failure in November. Whilst the support team have been quick to respond, and I appreciate that things do go wrong, the amount of hardware failures seems excessive for the period I've had the server.

Looking at the specification of the NVMe drives, it looks like they provide consumer grade drives (a "WD PC SN810 SDCQNRY-512G" and a "SAMSUNG MZVL2512HCJQ-00B07" ), not enterprise/server ones as the TBW is relatively low. Beware!

19. november 2024
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Besvarelse fra OVHcloud - United Kingdom

Hello,

Thank you for giving us your opinion via TrustPilot and we are sorry for the inconvenience encountered with the dedicated server.

OVHcloud is constantly improving its support on the billing part but also on the technical part to assist customers.

So that I can carry out checks, I invite you to respond to the request for information that I have just sent you.
You can respond by giving me the ID of your OVHcloud account (xx12345-ovh) or the contact email address.

If necessary, this page could help you find the OVHcloud account ID:
https://help.ovhcloud.com/csm/en-ie-account-log-in-ovhcloud-control-panel?id=kb_article_view&sysparm_article=KB0043034

Regards,

Maxime.R

Bedømt til 1 ud af 5 stjerner

Avoid this

Cumbersome setup, stupid reasons for rejecting orders after they collect the money first, total lack of professionalism . Avoid this, there are much better offers in Europe.

3. november 2024
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Besvarelse fra OVHcloud - United Kingdom

Hello Cristian,

Thank you for giving us your opinion via TrustPilot and we are sorry for the inconvenience encountered.

OVHcloud is constantly improving its support on the billing part but also on the technical part to assist customers.

I would like to point out that if a manual order verification must be carried out by OVHcloud, the payment is not taken.
It is a simple bank imprint that expires automatically (9 to 15 days for a payment by credit card and 21 to 29 days for a Paypal payment).

So that I can carry out checks, I invite you to respond to the request for information that I have just sent you.
You can respond by giving me the ID of your OVHcloud account (xx12345-ovh) or the contact email address.

If necessary, this page could help you find the OVHcloud account ID:
https://help.ovhcloud.com/csm/en-ie-account-log-in-ovhcloud-control-panel?id=kb_article_view&sysparm_article=KB0043034

EDIT : Thank you for the OVHcloud account information.

I was able to check and I see that it is our anti-fraud department that canceled the orders.

I reassure you, the payment is not taken by OVHcloud and it is a simple bank imprint that remains active until it expires. This bank imprint will expire within 9 to 14 days for a payment by credit card.

Regards,

Maxime.R

Bedømt til 1 ud af 5 stjerner

Avoid This Company – No Service Provided and No Customer Support

I recently purchased 7 VPS servers from OVH, and it has been a frustrating experience from start to finish.

Despite paying in full, I never received the service I was promised. Some orders were fulfilled, then removed completely after I had set them up for my clients. Others, they simply were not delivered and the money was withheld and kept by OVH.

I've reached out multiple times via email and phone - each time they say they will get back to me and never hear back.

All recent messages have been completely ignored, despite even contacting key managers & execs within the company.

This lack of communication and failure to deliver the service is deeply unprofessional, and I feel that I’ve been misled. I've given them ample time to respond and rectify the situation, yet they've failed to do so.

I’m now in the process of reporting this issue to Action Fraud and their payment processor. I would advise others to think twice before trusting this company with your money. Save yourself the hassle and choose a company that respects its customers and fulfils its promises.

1. november 2024
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Besvarelse fra OVHcloud - United Kingdom

Hello Leeroy!

We are sorry to learn that your orders have been blocked or not delivered. Orders may be cancelled for various reasons such as non-compliance with our terms of use.

At OVHcloud when an order is canceled, we don't complete the transaction. The pre-authorization will automatically expire after a certain period, and it be cancelled from your statement. The reserved amount will be returned to your account balance. This process typically takes 9 to 14 days for credit card payments and up to 30 days for PayPal payments.

Our teams respond to all requests. I would like to request more information about accounts concerned and review in detail all cases.
You have received a request, please, answer this request with your company's OVHcloud ID(aa0000-ovh or 0000-0000-00), full name, e-mail, and phone number assigned to your ID, please.

Have a nice day,
Homéfa S.

Bedømt til 1 ud af 5 stjerner

15 relances contradictoires inutiles insupportables

quand est ce que ça devient du harcèlement ?

Après m’être énervé ici j’ai eu le service client qui m’a assuré que mes services prendraient fin ce 1er novembre 2024.

Entre temps j’ai reçu 10 nouveaux mails pour me dire que je pouvais toujours réactiver mes services.

Et aujourd’hui c’est le pompom, dans le dernier mail qu’OVH m’envoie est écrit

“Vos services seront renouvelés à partir de leur date d'échéance pour la durée choisie,
le temps de validité restant étant conservé “

Je déconseille grandement OVH qui m’a fait perdre beaucoup de temps et d’énergie

JE NE VEUX PLUS JAMAIS DES SERVICES D’OVH

En espérant que ce soit plus clair et qu’OVH arrêtera de m’écrire

31. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra OVHcloud - United Kingdom

Bonjour Madame, Monsieur,

Je suis navré de lire votre retour d'expérience.

OVHcloud améliore constamment son système de facturation. Lors de la résiliation d'un service (renouvellement manuel) le système de facturation prévient automatiquement le détenteur du service de la fermeture prochaine de ses services et de leur suppression en cas de non-renouvellement.

Votre retour nous permettra d'analyser la situation et de comprendre les éventuels comportements inattendus.

Le dernier paragraphe porte à confusion lorsqu'il est sorti de son contexte.

“Vos services seront renouvelés à partir de leur date d'échéance pour la durée choisie,
le temps de validité restant étant conservé “

La phrase précédant ce paragraphe invite à renouveler les services en cliquant sur le lien de renouvellement. Ensuite, l'utilisateur pourra choisir la durée de renouvellement.

Pour que je puisse vérifier ce qu'il s'est passé, je vous invite à répondre à la demande d'informations que je viens de vous envoyer.
Vous pouvez y répondre en me communiquant l'identifiant de votre compte OVHcloud (xx12345-ovh).

Cordialement,

Homéfa S.

Bedømt til 1 ud af 5 stjerner

Not recommended...

Needed a VPS urgently, as my other host went. As soon as i paid for the order, they put my account under review, and i had to wait 24-48hrs. I soon cancelled the order, and got a refund. I do not recommend this company.

27. oktober 2024
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Besvarelse fra OVHcloud - United Kingdom

Hello Connor,

Thank you for providing feedback via Trustpilot. We are sorry for the inconvenience.

We are continually improving our billing system to deliver a great user experience.

Please note that when you order a service for the first time, the information listed in the OVHcloud Control Panel is verified.

This verification takes between 24 and 48 hours and is indicated in our General Terms and Conditions of Service.

It is therefore a contractual and legitimate measure, to be able to confirm that the information entered on your customer space is correctly filled.

In order to analyze the customer account and the order concerned, I have just sent you a request for information. In response, please provide me with your OVHcloud NIC handle in the form of abXXX-ovh.

Thank you for your understanding and look forward to your return. Have a great day.

Best wishes,
Your OVHcloud advisor.
^LaiM

Bedømt til 5 ud af 5 stjerner

Thanks Michal G

Thanks Michal G. for the professional help.

Fair, fast and very helpful !

thank you again, very good one.

24. oktober 2024
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Besvarelse fra OVHcloud - United Kingdom

Hello Cornelius ,

Thank you for taking the time to share your positive experience with our support team and especially with our technician, Michael G.

We are delighted to read that you found his professional help, fair, fast and very helpful.

At OVHcloud, we are committed to providing quality support to all our customers, and we are pleased to know that Michael has been able to meet your expectations. Your feedback is very important to us and we use it to continually improve our services.

We look forward to serving you again in the future and feel free to contact our support team if you have any questions or concerns.

Best wishes,
Your OVHcloud advisor.
^LaiM

Bedømt til 5 ud af 5 stjerner

Their support is very responsive

Their support is very responsive. They helped me resolve an issue, and I am very happy about that. I can't thank them enough. Thank you so much

27. september 2024
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Besvarelse fra OVHcloud - United Kingdom

Hello,

Thank you for taking the time to share this positive feedback about your experience with our support.

We do our utmost to offer high-performance services and quality support at your entire disposal.

The entire OVHcloud support team remains available if necessary on all our channels, whether by phone or ticket, via livechat or social networks.

Regards,

Maxime.R

Bedømt til 1 ud af 5 stjerner

Le service est honteux

Le service est honteux, rien ne marche, aucun service après vente on vous renvoie vers un système de FAQ, aucune solution apportée et aucun geste commerciale

16. september 2024
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Besvarelse fra OVHcloud - United Kingdom

Bonjour Vadim,

Je vous remercie d'avoir pris le temps de déposer votre opinion sur Trustpilot et je suis sincèrement navré de ce retour d'expérience.

OVHcloud améliore constamment ses services et son support, notamment pour réduire le temps de traitement des demandes.

Nous nous efforçons également de répondre aux demandes courantes via notre site web et nos guides, mais nous comprenons que cela ne couvre pas toutes les situations.

Nos équipes de support sont disponibles pour vous aider par téléphone au 1007 (composez-le +33 9 72 10 10 07 depuis une ligne en dehors de la France) du lundi au vendredi de 8 h à 18 h, par ticket via le Live chat ou les réseaux sociaux.

Afin d'analyser les différentes difficultés rencontrées, je vous invite à répondre à la demande d'informations que je viens de vous envoyer. Vous pouvez y répondre en me communiquant l'identifiant de votre compte OVHcloud (xx12345-ovh).

Dans l'attente, je reste à votre disposition et je vous souhaite une excellente journée.

Cordialement,
Votre conseiller OVHcloud.
^LaïM

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere