CS did a great job, polite, and the most important resolved my issue. The only reason I'm not giving 5 starts is because of the original response time. Once someone was in charge of my ticket CS w... Se mere
Lokation
Skift lokationAvenue McGill College 1801, suite 800, H3A 1Z4 Montréal, Ville-Marie, CA
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our server was supposed to be come back after re-activation. And it did not. Even though we had premium support subscription, they did not help at all. They said that data will not be lost, but we los... Se mere
CS11140343 — Merci pour le suivi et les actions rapides appliquées ! En tant qu'éditeur de logiciels personnalisés hébergés, je suis très satisfait des services offerts par OVH. Je lis parfois cert... Se mere
Virksomheden har svaret
I've had a VPS server with OVH for the past 5+ years and a dedicated server before. The dashboard is a bit odd, but it has all the functionality I've needed & it has worked reliably for the full perio... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om OVHcloud - Canada
Skrevet af virksomheden
OVHcloud is a global European leading cloud provider, we deliver public and private cloud products, shared hosting and dedicated server solutions in 140 countries worldwide. We also offer domain name registration, telephony services and internet access to our customers. Founded in 1999, OVHcloud is a French company with an international presence, based on a backbone of datacenter and points of presence spread across the globe.
Kontaktoplysninger
Avenue McGill College 1801, suite 800, H3A 1Z4, Montréal, Ville-Marie, Canada
3,5
Middel
163 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
OVH CANCELING THE ORDERS
At first, everything was fine. I purchased a dedicated server and it was set up in about an hour with no issues at all. Later on, I started ordering IP addresses every few days. Eventually, when I tried to place another IP order, it said "additional verification required" and that it could take up to 48 hours. About a day later, the order was canceled. That's when the problems began.
When I contacted live support, they told me I needed to update my account information — basically giving me generic responses. Anyway, I updated everything and tried ordering again, but the same thing kept happening. I submitted tickets, and a support agent named Gabriel N. told me to place the order again and that it would be manually approved this time. I did that, but once again, it was canceled after 2 days. Just ridiculous.
Since they started responding extremely slowly, I went to the Public Cloud section and activated a project. I placed around 100 small orders, and only then did they finally notice. Clearly, they only pay attention when it suits them.
Then the system created a ticket saying I needed to upload documents. I had already told live support I was happy to complete a KYC verification if needed. The ticket said to upload documents via the "My Documents" section — which doesn't even exist in the customer panel. Total joke.
I contacted live support again and they told me to send the documents in the ticket. So I did — front and back of my ID. Then they asked for proof of address, which I downloaded as a PDF from an official government website and sent it. I've been waiting for days now.
This is honestly the most frustrating and ridiculous process I've seen. I'm an active customer, and you're doing a fraud check? For what? If this were my first order and I was using a VPN or something, I’d understand. But I’ve already been using your services.
My service is close to expiry — what if I can’t renew it in time because of this mess? Will it be canceled too?
Do NOT order from here. They don’t even know how their own system works.
Account: as371715-ovh
28. april 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello,
Thank you for giving us your feedback via TrustPilot, and we are sorry for the inconvenience encountered.
OVHcloud strives to provide the best possible service and support to provide solutions.
As a security measure, some orders require verification by our anti-fraud team. This may explain why orders are canceled.
This may be due to the account's payment method history or the information entered in the profile, which we sometimes seek to verify to ensure the identity of the person or company placing the order.
In order to prioritize the processing of ticket CS11091377, I have just escalated it to the billing team. One of my colleagues will review the escalation and get back to you as soon as possible.
Regards,
Maxime.R
OVH is not a reliable server provider.
Edited after OVH reply (20th May 2025):
If you have seen the ticket carefully, then you might have seen screen shots of the email that I received from your abuse team.
And if you have carefully seen the ticket, then I repeatedly asked that "Please point out where is the technical detail in the email"
My only question that stayed for long is that where is the technical detail?"
If you have seen the ticket then you might have noticed that your team says they don't have access to abuse team.
You take down a production server, and you say that you don't have access to abuse team. Is this not a shame on OVH?
**** How was it fixed? *****
After days of research on internet I figured out that you don't have your own abuse detection system. You use Netcraft. I directly contacted Netcarft and they gave me issue number 68604359. After providing screenshots they agreed that they flagged the portal in error. You can see the issue if your fake abuse team has any access to them.
Once Netcarft clear the flag, the next day I received an email from your fake abuse department that your ticket has been closed. Other than this they never replied to any email, even after updating my email address, as suggested by your so called support.
--------- Original Review ------
We’ve been an OVH Cloud customer for over 11 years. Our leased server supports our tracking and communication software and serves around 3,000 GPS devices in a live production environment. On April 1, 2025, we received an email from abuse team claiming a phishing website was hosted on our server. As an immediate action I stopped the website. Still, on the third day OVH hijacked our production server.
** What was the business impact? **
1. This server listens to approx. 3000 GPS tracking devices installed on commercial trucks and trailers. All of our clients lost connection with their vehicles.
2. Server hosts a communication system where dispatchers send live instructions to drivers on road. All clients lost connection with their drivers, and this caused missed deliveries causing financial loss to our customers.
3. Several other automations stopped.
All of a sudden we had to migrate to a different server that we kept spare for urgencies.
To understand the issue I created a support ticket and also called them to understand what was wrong. Support team told me to reply to the same email that was received from abuse team and assured that they will tell you. I replied to that email multiple times. But never got any reply from abuse team.
I kept asking OVH support via tickets. But support kept saying that they don't have access to abuse team. Now we are in a business critical situation:
1. The domain they mentioned in the abuse email has nothing objectionable. It is a staging environment for testing our live application.
2. Because this domain was flagged by OVH, we have exact same web app running in production which we are keeping down because we are afraid of same wrong action on other server.
** What are we looking for?
we appreciate that OVH does not allow phishing website. But the website they flagged is a normal web application used by our customers. Only those users can use them who were signed up by their employers.
--We need to understand what was exactly on website that abuse system flagged the domain and hijacked our server even after the website was immediately taken offline.
--We need detail, so that we could take care of objectionable things on several other applications running on different ovh servers.
OVH team permanently closes tickets after stating that abuse team has provided sufficient detail. But abuse team just stated a domain name and nothing else in the email. To keep the conversation on, I create new tickets.
I am keeping tickets open but they send a ready-made reply that they dont have access to abuse and ask to contact abuse team, but abuse team never replies.
So for us OVH servers are no more reliable provider because they hijacked our business all of a sudden without any reason. They even do not explain what was the reason of hijacking a server.
I am attaching all tickets and conversations and abuse email that, according to them, contains all so-called technical details.
We request OVH to tell us what was phishing in the website.
31. marts 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello,
Thank you for giving us your feedback via TrustPilot, and we are sorry for the inconvenience encountered.
OVHcloud strives to provide the best possible service and support to provide solutions.
So that I can check what happened and give you explanations or take action on the processing of your request, I invite you to reply to the request for information that I have just sent you to retrieve the identifier of your OVHcloud account (xx12345-ovh) or the contact email address of it.
EDIT : Thank you for the OVHcloud account information.
I have fully reviewed ticket CS10953180 and confirm the information provided by my Cloud Support colleague.
The abuse service has repeatedly confirmed that it has provided you with information regarding the phishing detected as being sent from your dedicated server.
Since the security of the dedicated server is your responsibility, we can only encourage and advise you to fully check the server.
If a new alert is triggered and you receive an email from the abuse service, I advise you to check the security of the dedicated server before putting it back into service.
Regards,
Maxime.R
Absurd bureaucracy, wasted time and money
I placed an order for a domain and VPS at OVH. I accidentally used their Canadian portal, and the order was cancelled due to a "region mismatch." Support told me to create a new account on the UK OVH site.
I did exactly that — and again, the VPS order was cancelled, but this time the domain was accepted and charged, even though I can’t use it without a server.
They refused to cancel or refund the domain, hiding behind "registry rules." I also can’t remove my payment method because there is now an "active service" (the domain I didn’t want). Total nonsense.
This whole experience is ridiculous:
You buy a service you can't use, you’re charged for it, can't cancel it, can't remove your payment details, and can't close your account unless you file a GDPR request.
I’ve submitted a complaint to Nominet and will be requesting full data deletion under GDPR.
OVH is a perfect example of how not to treat customers. I wouldn’t recommend them to anyone — unless you enjoy bureaucracy, contradictions
5. maj 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello Mateusz,
Thank you for giving us your feedback via TrustPilot, and we are sorry for the inconvenience encountered.
OVHcloud strives to provide the best possible service and support to provide solutions.
So that I can check what happened and give you explanations or take action on the processing of your request, I invite you to reply to the request for information that I have just sent you to retrieve the identifier of your OVHcloud account (xx12345-ovh) or the contact email address of it.
Regards,
Maxime.R
Un excellent support en francais
Un excellent support en francais. Résolution rapide.
CS11058490
30. april 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Bonjour Madame, Monsieur,
Merci pour ces 5 étoiles⭐⭐⭐⭐⭐
Nous sommes ravis de voir que votre expérience avec notre équipe se passe bien.
Chez OVHcloud, nous mettons tout en œuvre pour vous offrir un support de qualité.
L'ensemble de l'équipe reste disponible sur nos canaux habituels.
Nous sommes impatients de continuer à travailler avec vous.
Cordialement,
Homefa S.
Very nice customer service
Very nice customer service, they helped me solve an important problem.
2. april 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello Illés,
Thank you for taking the time to submit your feedback on Trustpilot and we are pleased to read this feedback.
OVHcloud is constantly improving its services and support, particularly to reduce the time it takes to process requests.
We also strive to cover the majority of common requests via our website and guides.
If you have any difficulties with these, our support teams are of course available by phone or ticket, via Live Chat or social networks.
All the OVHcloud support team wishes you an excellent day.
Best wishes,
Your OVHcloud advisor.
^LaiM
Outstanding Support from David and Laurent
I just wanted to take a moment to share some positive feedback regarding the support we received from David and Laurent in support ticket no. CS10940572.
Throughout our recent request, they have been extremely helpful, responsive, and professional. From guiding us through the server relocation process to ensuring a smooth time transfer and deletion, their clear communication and efficiency made everything much easier for us.
We truly appreciate their dedication and excellent support. Please pass along our thanks to both of them!
Best regards,
Ivan from ActiveCollab
28. februar 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello Ivan,
Thank you for taking the time to submit your opinion on Trustpilot and I am delighted to read your positive experience.
At OVHcloud, we strive to provide quality support to all our customers, and it is rewarding to know that we have managed to meet your expectations.
We are pleased to hear that David and Laurent have been able to guide you through the process and ensure the transfer and deletion goes smoothly.
Their professionalism, responsiveness and clarity in communications are qualities we value highly in our support team.
Your positive feedback is very important to us, as it helps us assess the quality of our service and identify areas where we can still improve.
If you have any further questions or concerns, please feel free to contact our support team by phone or ticket, via Live chat or social media. We are always here to help.
All the OVHcloud support team wishes you an excellent day.
Best wishes,
Your OVHcloud advisor
^LaiM
very professional and solved my issue…
very professional and solved my issue in great time
27. marts 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello Chris !
We're delighted to hear that you received excellent technical assistance from our team!
Our goal is to provide fast, friendly, and effective support, and it sounds like we hit the mark.
Thank you for choosing OVHcloud and for trusting us with your technical needs.
Best regards,
Homéfa S.
Terminating a server being replaced
I requested to terminate a server which was replaced by a new one; initially I was asked multiple times the reason however after a quick back-and-forth the request was fullfilled.
27. marts 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello Paolo,
The entire OVHcloud technical team thanks you for your feedback on Trustpilot.
We appreciate your comments and continuously strive to improve our processes to make our interactions smoother and more efficient.
We are glad we could fulfill your request and remain at your disposal for any further questions or assistance.
Thank you for choosing OVHcloud and for your trust.
Best regards,
Dieynaba K.
Stay away from OVH….horrible
Our VPS 8 core 8GB Ram server with OVH was setup on Friday, we noticed immediately that the load was high with nothing on it. We figured it might be an issue with updates etc.
We wrote a ticket to support and we left it overnight and came back Saturday morning with the same issues. Contacted sales and support. No response. The sales department left us on hold and then came back saying they were having internal issues and hung up. Support did not respond period.
We terminated our account immediately. Server was not live for more than 24 hours.
We requested a refund. On Monday morning, we received a ticket response to the cancellation (not the high load - still no response on that), saying they could not offer a refund and they could help with the cancellation.
Stay away from OVH. They are not worth it.
21. marts 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello Chris,
Thank you for taking the time to submit your opinion on Trustpilot, and I sincerely regret this feedback.
OVHcloud is constantly improving its services and support, especially to reduce the processing time of requests, and we strive to cover the majority of common requests via our website and guides.
If you have any difficulties with these, our support teams are of course at your disposal by phone or ticket (24:00 to 48:00), via Live Chat (7 days a week) or social networks (Monday to Friday from 8:00 to 18:00).
In order to analyze the difficulties and if you have a request waiting to be processed, please enter your NIC handle by returning the private message I just sent you via Trustpilot. I can then relaunch the service concerned.
Best wishes,
Your OVHcloud advisor.
^LaiM
A Testament to Good Values and Customer Commitment
The team took care in understanding the circumstances and demonstrated flexibility and care. As a developer and small business owner this means a lot and earns my loyalty through its good values and professional ethics.
17. marts 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello Martin,
Thank you for taking the time to share this very positive feedback and for your loyalty.
I am delighted that our teams have met your expectations. We do our best to offer you quality support to help you about your request.
The entire OVHcloud support team remains available if required across all of our channels (by phone, ticket, livechat or social networks).
Best regards,
Virginie.D
Great hosting for an affordable price
OVH Cloud is a great hosting provider for affordable yet high spec hosting.
Their only downside is their support is usually slow & provides copy/paste responses, taking many interactions to resolve issues.
24. februar 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello Nick,
Thank you for sharing your feedback and experience with Trustpilot.
At OVHcloud, we are constantly committed to improving our services and support, including reducing the time it takes to process your requests.
We also strive to handle the bulk of frequent requests through our website and guides.
If you experience any difficulties using these resources, our support teams are of course available by phone or ticket (24 to 48 hours), live chat (7 days a week) or via social media (Monday to Friday, 8:00 a.m. to 6:00 p.m.) as indicated in our General Terms and Conditions of Service.
Thank you for your understanding and patience.
The entire OVHcloud support team will be there whenever you need it, and wish you a great day.
Best wishes,
Your OVHcloud advisor
^LaiM
I have been an OVH customer since…
I have been an OVH customer since January 2021, spending more than $300 every month on cloud services. This month, OVH suddenly closed my account, citing a Spamhaus complaint that had nothing to do with me. Despite my attempts to clarify the situation, their support team provided no real explanation or resolution and their abuse team doesn't answer.
They chose to shut down my account without warning or investigation. No due process, no appeal, just an abrupt termination—effectively locking me out of services I paid for.
If you're running critical infrastructure, think twice before trusting OVH. They can terminate your account without proper evidence or a fair chance to defend yourself. Their handling of this situation has been unprofessional, and their customer service is non-existent.
Avoid OVH unless you’re willing to risk losing your services without justification.
5. februar 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello Mehdi!
We are sorry to hear about your account closure.
At OVHcloud, abuse is treated with the utmost seriousness. Any use contrary to our terms may result in a warning or more.
No service outage occurs without prior notification.
Taking this opportunity, I would like to request more information about accounts concerned and review in detail all cases.
You have received a request, please, answer this request with your company's OVHcloud ID(aa0000-ovh or 0000-0000-00), full name, e-mail, and phone number assigned to your ID.
Have a nice day,
Homéfa S.
Extremely difficult to cancel
Extremely difficult to cancel. I keep getting billed and support is not very helpful. We are not using them for several months but can't get to cancel the billing.
15. februar 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello John,
Thank you for sharing your experience with us on Trustpilot. We are sorry to hear that you have had difficulties with our interface.
We take your feedback very seriously and are committed to continually improving our service to offer an optimal user experience.
I have sent you a request for information to analyze the situation. Please respond by providing the ID of your OVHcloud account, which can be found in the emails you received (for example, xx12345-ovh).
[EDIT : I wanted to thank you for providing me with the necessary information. I have reviewed the situation and have created a new ticket on your account to finalise the cancellation of your services and ensure that no further invoices are generated. In addition, I have requested a refund for your last two invoices, as you contacted us for assistance on 19 December 2024. I'm confident that my colleagues will find a solution that meets your needs.]
We understand that ease of use are key factors in choosing a service provider.
We are continuously working to improve these aspects of our service and thank you for giving us the opportunity to do so.
Best regards,
Dieynaba K.
Great service
I used to run Minecraft servers using OVH dedicated servers 10 years ago, we pushed them hard, always reliable to this day top tier server I've ever used
Now I have a VPS server and its great never had a issue great uptime, fast and responsive, good upload/download speeds.
13. februar 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello,
Thank you for taking the time to share this positive feedback about your experience with your VPS services.
We do our utmost to offer high-performance services and quality support at your entire disposal.
The entire OVHcloud support team remains available if necessary on all our channels, whether by phone or ticket, via livechat or social networks.
Best regards,
Maxime.R
Stay Far Away!!!!
Stay Far Away!!!!
These charged me upon sign up without my knowledge or consent. 16 days later, I notice it on my bank statement and investigate.
When I contacted support they sent me the link of my "orders" which were empty, when I reported the issue, they asked to refresh and magic, here there were...
Used every excuse in the book to not give the money back despite the fact I very obviously never used a service I did not know they billed me for??
The CS person was rude and did not care for a second to help.
She closed the chat as soon as I questioned and asked for proof of consent on the payments.
Worst CS experience I every had. I will make sure never to touch anything OVH related and so should you!
13. februar 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello Tanguy,
Thank you for sharing your experience with us. We are truly sorry to hear about the issues you encountered with our billing process and customer support. We understand how frustrating this situation must be, and we take your feedback very seriously.
We are committed to improving our services and ensuring a better user experience for all our customers. To further investigate your case, I’ve sent you a request for more information. Please respond by providing your OVHcloud account identifier, which can be found in the email you received (e.g., xx12345-ovh).
[EDIT : Thank you for sharing the information. After reviewing the details, I couldn’t find any support requests related to payment errors for the services. If you want an analyse for this topic, please create a support ticket so we can help you further.
That being saidI did see a request about domain name transfer. My colleagues have already replied to this, please check their response and let them know if you need any further clarification or more assistance.]
We appreciate the opportunity to do so.
Once again, we apologize for the inconvenience caused and thank you for bringing this to our attention.
Best regards,
Dieynaba K.
STAY FAR AWAY
STAY FAR AWAY - If you don't click the link they give you within 7 days (people are busy) they will want you to self care the server so you can re-install the OS yourself just to gain access to a new password. Technical support is only available via extra payment which i am fine with, however if you can't even access your account the customer service team should be bending over backwards to help you. I find it totally un-reasonable that they would treat new customers that way and I would highly recommend thinking about using them. Not polite, not very freindly and the attitude that they are doing you a favor by providing you the opportunity to give them money. STAY FAR FAR AWAY. Again all because we had an assistant sign up for the service in advance for planning, then the link expired after 7 days. You are on your own now. That isn't normal.
10. februar 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello David,
Thank you for reaching out to us regarding this situation. We are truly sorry to hear about the difficulties you encountered with our support and service activation.
At OVHcloud, we continuously strive to improve our services and support to provide the best possible user experience.
I have just sent you a request for additional information to analyze your situation. Please respond by providing your OVHcloud account ID (xx12345-ovh), which can be found in the email you received.
[EDIT: Thank you for your cooperation. I understand that the situation may be urgent, and I want to assure you that our main goal is to help you as best as we can. I’ve just checked your current request on your customer account, and I can see that my colleagues are waiting for your response so we can continue assisting you with your situation.]
Your feedback on Trustpilot helps us identify areas for improvement, and we take it seriously. That is why I have reached out to gather more details and better understand the challenges you faced.
We appreciate your time and look forward to assisting you further.
Best regards,
Dieynaba K.
Los servicios que brindan son de primera
Los servicios que brindan son de primera y se adapta al bolsillo y necesidades de cada empresa, la estabilidad de los servicios es muy buena, en todo el tiempo que he usado sus servicios no he tenido problemas de ningún tipo. Claro que es importante resaltar que debes seguir las sugerencias e indicaciones de seguridad para así evitar eventualidades en lo que a seguridad se refiere, también es importante evaluar y hacer un análisis del servicio que requieres ya que si no es lo que necesitas y te quedas corto, tendrás problemas en el servicio, pero eso es mera responsabilidad tuya, debes asesorarte con un profesional en el ámbito.
7. februar 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hola Alejandro,
Gracias por tomarte el tiempo de compartirnos tus comentarios positivos sobre tu experiencia con nuestro servicio de asistencia.
Hacemos todo lo posible para ofrecerte un servicio eficiente y una asistencia de calidad a tu entera disposición.
Todo el equipo de asistencia de OVHcloud está disponible en caso de necesidad en todos nuestros canales, ya sea por teléfono o ticket, a través del chat en directo o de las redes sociales.
Atentamente,
Maxime.R
Support never responds
I've tried 4 times to contact OVH abuse to report a site hosting illegal materials. Cloudflare verified that the IP the material is hosted on is with OVH. They have ignored the complains and allowed it to continue for months.
5. december 2024
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello Adam,
Thank you for reviewing Trustpilot. We are sorry for the inconvenience.
I am sending you our guide to assist you in reporting this email: https://www.ovhcloud.com/en/abuse/terms-and-conditions/
Please note that when an address is hidden by an intermediary such as “Cloudflare” for example, you must report the abuse to them.
In this type of situation, “Cloudflare” can then contact “OVHcloud”, or directly send you the IP address you need to enter on our “OVHcloud” form (depending on which subsidiary clicks on the flag in the top left-hand corner): https://www.ovhcloud.com/en/abuse/
Upon receipt, our teams will be able to act on these “Abuses” with the various stakeholders as soon as possible when the declaration is in conformity.
Thank you for your understanding and patience.
In order to analyze the various difficulties encountered, I invite you to respond to the request for information that I have just sent you. You can reply by sending me your OVHcloud account ID (xx12345-ovh).
Best wishes,
Your OVHcloud advisor.
^LaiM
Fast and clear details support.
31. januar 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Hello Hugo,
Thank you for taking the time to share this very positive feedback and for choosing OVHcloud to host your services.
We do our best to provide quality and fast support.
The entire OVHcloud support team remains available if required across all of our channels (by phone, ticket, livechat or social networks).
Best regards,
Virginie.D
J'ai manqué le moment pour empêcher la…
J'ai manqué le moment pour empêcher la résiliation de mon renouvellement automatique. Le support a pu m'aider avec ce probleme et tout est parfait!
19. januar 2025
Uopfordret anmeldelse
Besvarelse fra OVHcloud - Canada
Bonjour Alex,
Merci d'avoir pris le temps de partager ce retour positif à propos de votre expérience avec notre support.
Nous faisons le maximum afin de proposer des services performants ainsi qu'un support de qualité à votre entière disposition.
Toute l'équipe support OVHcloud reste disponible si besoin sur l'ensemble de nos canaux, que ce soit par téléphone ou par ticket, via le livechat ou les réseaux sociaux.
Cordialement,
Maxime.R
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.