Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ordered BUNDLE 7: 10kg-20kg HEX Dumbbells Set on Monday at 8pm, arrived Wednesday at 1pm. Super impressed with the processing and delivery times. Dumbbells look well made and high quality. Will d... Se mere

Bedømt til 5 ud af 5 stjerner

Had a good price on hex dumbbells which can get very expensive, and delivered quickly with no dramas (other than DHL turning up an hour early...!). They seem absolutely solid and fine; not perhaps the... Se mere

Bedømt til 1 ud af 5 stjerner

I ordered a rack for both kettlebell and hex dumbbells.One of the main steel plate came with of the corner deformed, with the painting off and rusted. Interestingly all other steel frames were impecca... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Kettlebells I bought three kettlebells which were a great price. They were delivered really quickly but the coating on two was damaged in transit. Outrivals were great and sent more straight away, th... Se mere

4,1

God

TrustScore 4 ud af 5

96 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Brilliant Plates at cheap Price

Plates are great. I picked up a set of 20kg plates and a set of 15kg plates for £140!

My first delivery only had one set on it so I emailed the team and got a prompt reply back stating the other set would be on its way the following day. AS promised they were. Can't fault them and pleased with product and service hence 5 stars! will be shopping here again

1. februar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great quality and fantastic quick…

Great quality and fantastic quick delivery 🚚 arrived in perfect condition. As your existing customers, always recommended to many other sports friends to purchasing from your website.
Kind regards
D.s

15. januar 2023
Bedømt til 5 ud af 5 stjerner

Would highly recommend

Great customer service on top of a high quality product. Were efficient and responded to my queries in a timely manner. They let me know as soon as there was a minor issue and provided me with a clear solution, which they quickly delivered on

16. december 2022
Bedømt til 1 ud af 5 stjerner

Take orders for items not in stock

This company advertised good discounts, which encouraged me to purchase some dumbbells. The items with the best discounts were not even in stock, so I was sent the remainder of the order that I would not have ordered alone. I asked for the original order when back in stock, but they were unhelpful.

4. december 2022
Outrivals Equipment-logo

Besvarelse fra Outrivals Equipment

Dear Lee,

Thank you for your feedback. When you made your purchase of your dumbbells, one of the weights were out of stock which was refunded to you straight away without any delay. We then dispatched your item the next working day which was in stock which I can see has been successfully delivered. Having received your email, we then explained to you that unfortunately we will not be restocking our inventory any further once we have sold our remaining stock.

All items as mentioned on our website have been discounted 50% off RRP. If you would like to send back your item that you have received for a full refund as you have not mentioned this to us, we are happy to sort.

Kind regards,

Team Outrivals.

Bedømt til 1 ud af 5 stjerner

Trying to contact outrivals after…

Trying to contact outrivals after buying a myzone switch watch from themselves just under a year ago and am conscious that it may only have a years warranty but I cannot seem to get any response from them.
Would be helpful if this line of contact can resolve my problem with a purchase that now seems not to be working

22. november 2022
Uopfordret anmeldelse
Outrivals Equipment-logo

Besvarelse fra Outrivals Equipment

Dear Larraine, thank you for your feedback and sorry to hear about your experience. Having checked our emails, this is the first time we have received any correspondence from you in relation to your issue however we would be delighted to help. As we are only a retailer of Myzone, we would need to investigate this with myzone's tech team directly. Could you email us again with your myzone product code so we can speak to myzone to ensure that it is under warranty? Kind regards, Team Outrivals

Bedømt til 5 ud af 5 stjerner

Good price for hex dumbbells

Had a good price on hex dumbbells which can get very expensive, and delivered quickly with no dramas (other than DHL turning up an hour early...!). They seem absolutely solid and fine; not perhaps the very top range (some imperfections in the moulding) but plenty good enough for my setup.

5. september 2022
Bedømt til 5 ud af 5 stjerner

Quick delivery of MyZone Switch

Received a MyZone Switch in a very quick two days on standard delivery. Unfortunately a strap was missing, but this was also rectified within a couple of days and sent on separately. No fuss resolution of a minor problem!

3. august 2022
Bedømt til 1 ud af 5 stjerner

I've ordered over 5 pairs of 20kg…

I've ordered over 5 pairs of 20kg plates from these guys before and numerous over items. On my latest order one of the plates I ordered was drastically different to the others. It had a different shade of blue to the other specked plates.

I would attach photos but haven't got the option to.

Henri - Crossfit Warminster

15. juli 2022
Outrivals Equipment-logo

Besvarelse fra Outrivals Equipment

Hey Henri,

Thank you for your feedback, this is the first time we have learnt of this and are sorry to hear.

If you contact us directly, we are more than happy to organise a free collection of the defected plate, and resend out a new one to you.

Kind regards,

Team Outrivals

Bedømt til 1 ud af 5 stjerner

5 months chasing for a refund!

Ordered a set of dumbells with next day delivery... nothing showed up for a month(!) so I cancelled the order and purchased elsewhere.

It's now been 5 months and I'm still having to regularly chase them trying to get a refund. If you can't get your products to customers then take responsibility and give them their hard earned money back!

19. juni 2022
Uopfordret anmeldelse
Outrivals Equipment-logo

Besvarelse fra Outrivals Equipment

Hi Keith,

Thank you for your feedback. As you may remember, there was miscommunication of you wanting and not wanting your items, and then when the items were due to come back to us, nothing had been delivered.

On our system, it shows that we have nevertheless refunded all your items despite still receiving them from the couriers. Many thanks and we are happy to learn that you have managed to grab your stuff.

Have a great day.

Bedømt til 1 ud af 5 stjerner
Outrivals Equipment-logo

Besvarelse fra Outrivals Equipment

Hi Alan, thank you for your feedback.

I can see that you had purchased your items on 11th June and your items were dispatched the next working day. As we have not heard from you since your items being dispatched, please could you contact us to let us know what was appealing and disappointing about the items?

Kind regards,

Team Outrivals.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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