Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Outhentik helps businesses collect honest customer feedback, turn happy customers into video testimonials, and grow Google reviews. Customers can scan a QR code or click a link, record a short video in their browser, and the owner reviews every submission privately first. - Collect. QR code in-store or recording link in post-purchase emails. No app, no account. - Filter. Every video reaches the owner privately first. Negative feedback routed to a private recovery flow. - Convert. Approved 4-5 star customers get an immediate Google review nudge. One click to leave the review. - Own. Approved videos download in one click for Instagram, TikTok, Reels, ads, or anywhere social proof drives a sale. The problem Outhentik solves Most reviews never get written. Fewer than 5% of customers follow through, even when asked. Bad reviews go straight to Google. One angry customer can post a 1-star review before the owner knows there was a problem. Owners are the last to know. When something goes wrong, the customer goes to Google and the employee tells the owner their version. The owner is left guessing. Happy customers stay invisible. Most businesses have hundreds of satisfied customers and almost nothing on video to show for it. The benefits A library of real customer videos to download and post anywhere. More Google reviews on autopilot through immediate nudge emails. Bad reviews never go public. Resolved privately, one-on-one. Both sides of every story, privately. The owner hears the customer's full account before talking to the team. Wall of Love widget for the website. A customer email list the business owns, exportable as CSV. One dashboard for every location with per-location branding.
Storbritannien
Really impressed with how easy Outhentik was for my customers to use. The recording process was super fast, no app download needed, and both the QR code and direct link worked instantly on the first try👍🏻 . Most importantly, my customers told me they actually completed the recordings without confusion or complaints , the whole experience felt smooth and effortless.
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Outhentik is actually amazing. I’ve been using it and it’s honestly a game changer for getting video testimonials and reviews on autopilot. I love that you can handle everything privately first before it even hits Google. It’s super seamless and the results are 10/10. Definitely recommend if you want to level up your social proof!
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A brilliant tool for modern businesses. Outhentik bridges the gap between owners and customers perfectly. The private feedback loop is a game changer for service recovery, and the 'Wall of Love' widget makes showcasing video testimonials effortless.
It’s simple to use and incredibly effective at growing credible social proof.
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Fast and polite response, they don’t waste time
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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
