I ordered to the UK over a month ago, and twice they couldn't provide the correct details to get through customs. In the end, they told me the package had been lost... and issued a refund. Who knows.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased three items from website, 2 days later receive an email saying two of them not actually in stock. Dealt with very politely and refunded quickly, so can't fault the customer service at all,... Se mere
The website ships from the Netherlands, this is only mentioned at checkout & if like me you miss the warning, you get stung with ridiculously high import charges. So technically my own fault for not s... Se mere
Happy with the ordering process and quality of bags ordered. Point lost due to use of UPS who seem to rival Evri for delivery uselessness. Email said delivery on Tuesday, then Wednesday before settlin... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
3,1
Middel
271 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 14 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience!
Order arrived on time and packaged well. Very happy with experience.
1. september 2020
Uopfordret anmeldelse
No confirmation email received so had…
No confirmation email received so had to ring the helpline. All in order but still no confirmation. However order received in good time and all well.
1. september 2020
Uopfordret anmeldelse
Arrived in bubble wrap only but all good
Arrived in bubble wrap, not a manufacturer's box. How do I know it is genuine? Currently checking with the manufacturer to see if my item is legit.
Update; legit it is, just would have liked it in a box from the manufacturer.
Fast delivery and very good communication from the customer service team.
27. august 2020
Uopfordret anmeldelse
Besvarelse fra Outdoorsupply.co.uk
Dear Andrew,
Thank you very much for your review.
All products that are being shipped from our warehouse are legit items and coming from the manufacture itself.
If you are ever in doubt, we are happy to help you with all the questions you might have and you can contact our customer service whenever needed.
Your Etrias / Outdoorsupply - Customer Service team
An easy to use site and a very…
An easy to use site and a very efficient and straight forward delivery, with product arriving safe and sound.
26. august 2020
Uopfordret anmeldelse
Great returns service
Unfortunately I had to send back 2 pairs of sandals because they didn't fit comfortably. Although I haven't yet received the refund on the second pair (I only returned them yesterday), I have found service from Etrias to be absolutely impeccable. Returns were prompt and free. Also very helpful on the phone. Just a shame the sandals didn't fit, but that isn't their fault.
24. august 2020
Uopfordret anmeldelse
Fantastic customer care.
Ordered a EXIT swimming pool and cover. It was not clear when they products would arrive. I phoned customer service and the lady informed me that the cover would be a a bit of a wait. So, she added an extra order so I could receive the pool earlier and the cover when it is available. The lady was very helpful and friendly.
Very impressed with the customer care, delivery and website. Highly recommend them.
19. august 2020
Uopfordret anmeldelse
swimming pool
excellent quality and worth its money cant give it a bad rating and lots of room
18. august 2020
Uopfordret anmeldelse
Ordered a lightweight groundsheet and…
Ordered a lightweight groundsheet and very pleased with the quality and how it was packaged.
Excellent delivery times, I shall be using these guys again.
Robert Bolton.
14. august 2020
Uopfordret anmeldelse
Groundsheet Bo-Camp Grey (6 x 3 m)
Great light weight but tough footprint ground sheet. Arrived within a few days of ordering and without any issues. Great price too. Highly recommended.
13. august 2020
Uopfordret anmeldelse
Excellent product and great service
Excellent product and great service. However delivery company should be changed. DPD chucked on our doorstep, box was smashed. Thankfully stove was OK.
13. august 2020
Uopfordret anmeldelse
Excellent communication and speedy…
Excellent communication and speedy delivery. Easy site to navigate and painless checkout procedure.
11. august 2020
Uopfordret anmeldelse
This swimming pool helped to through…
This swimming pool helped to through the summer happy. Very fast delivery and good item as describe. Only the pump is not very powerful but does the job.
10. august 2020
Uopfordret anmeldelse
Great sized pool
Fast delivery of quality product and great value for money
9. august 2020
Uopfordret anmeldelse
Great product quality price
Great product quality price, fast delivery, amazing customer service
9. august 2020
Uopfordret anmeldelse
Fantastic shopping experience
Fantastic shopping experience. Quick dispatch and easy tracking. Thoroughly recommend. The pool is great, it looks good, is sturdy and easy to set up. We love it!
9. august 2020
Uopfordret anmeldelse
Great coms …
Great coms had a problem checking out but was assured all was well and it was revived the tent early thank you
28. juli 2020
Uopfordret anmeldelse
Good customer service…
I had never bought with outdoor supply or etrias. Good experience. Quickly notified me that there was an issue getting the product from the supplier and there would be a delay. Still arrived fairly quickly. Good communication and customer service
17. juli 2020
Uopfordret anmeldelse
Fast delivery and very responsive and competent customer service
There was initially a confusion regarding shipping times which were advertised as 1-3 days on the website but 2-5 days on the confirmation email I received placing the order online. I contacted the customer service via email and have very swiftly received a confirmation that the 1-3 days is correct and in fact my delivery is just being prepared for pick up. I have received the product within 48 hours of placing the order - great service, very happy with it.
16. juli 2020
Uopfordret anmeldelse
Amazed at their speed of delivery
Amazed at their speed of delivery, can't be faulted and product as described.
14. juli 2020
Uopfordret anmeldelse
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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