I ordered to the UK over a month ago, and twice they couldn't provide the correct details to get through customs. In the end, they told me the package had been lost... and issued a refund. Who knows.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased three items from website, 2 days later receive an email saying two of them not actually in stock. Dealt with very politely and refunded quickly, so can't fault the customer service at all,... Se mere
The website ships from the Netherlands, this is only mentioned at checkout & if like me you miss the warning, you get stung with ridiculously high import charges. So technically my own fault for not s... Se mere
Happy with the ordering process and quality of bags ordered. Point lost due to use of UPS who seem to rival Evri for delivery uselessness. Email said delivery on Tuesday, then Wednesday before settlin... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
3,1
Middel
271 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 14 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
excellent service and great products
excellent service and great products. Shipping was great and the packaging was excellent. I would definitely use this company again
13. august 2019
Uopfordret anmeldelse
Very efficient service
Very efficient service. Helpfull and knowledgable customer relations staff who respond in a short time. Thank you.
8. august 2019
Uopfordret anmeldelse
Excellent company to deal with
I have been completely satisfied with my experience of purchasing goods from this company. Would definitely use again and would
happily recommend to family and friends.
6. august 2019
Uopfordret anmeldelse
Select,...buy,...trust,... delivered and enjoy!!!
This is the second time that I've used this company.
I have to say that they are a first class company to buy from.
Communication is of there highest priority, always informing you along the way right up to the delivery.
I'll be going back and back to buy from as I have great trust and faith in them.
30. juli 2019
Uopfordret anmeldelse
Purchased some North Face baggage from…
Purchased some North Face baggage from the site. Was slightly concerned as I had not heard of the website before but got confirmation and tracker for product immediately. Excellent service would definately use again !
27. juli 2019
Uopfordret anmeldelse
Great customer service
There was an error on the website, hence the 4 star review. But this was quickly resolved and my email query responded to very quickly.
Great customer service. Very pleased with the product that was accurately described.
11. juli 2019
Uopfordret anmeldelse
Very pleased with my purchase
Very pleased with my purchase, the coat is lightweight and waterproof in the heaviest of downpours. I ordered a M/L as I normally wear a size 12 it's a bit on the large side but not a problem as I will be able to wear a jacket or thick jumper underneath. Good service and a very specific time for delivery.
Diane
18. juni 2019
Uopfordret anmeldelse
No better socks than these for trekking…
No better socks than these for trekking and long days on the trail. Great service from Etrias.
5. juni 2019
Uopfordret anmeldelse
Great service
Great service, really quick delivery, friendly communication. Would definitely recommend.
4. juni 2019
Uopfordret anmeldelse
Easy and efficient ordering process and…
Easy and efficient ordering process and efficient communication / updates regarding the delivery. Very pleased.
23. april 2019
Uopfordret anmeldelse
Quality product
Quality product, very good fabric- cosy. Be aware the cut is longer than most hoodies, maybe it's an American thing.
2. april 2019
Uopfordret anmeldelse
No contact address on their site
Their website doesn't even give their address in the Contact Us so I don't trust them and definitely won't be buying from them. Putting your address on the site is actually a legal requirement aswell.
24. marts 2019
Uopfordret anmeldelse
Besvarelse fra Outdoorsupply.co.uk
Dear JP,
We sincerely apologise that you couldn't locate our address. Our company is actually based in the Netherlands, we do not have a physical store or headquarters in the UK. Our office address is visible on the 'Contact' page of our FAQ section. Our office address is:
De Schakel 9
5261 LL Vught
The Netherlands
Should you still have any questions about us, by all means give us a call on 01223 320693 or email us at customerservice@etrias.co.uk. We hope that this, and the reviews below from satisfied customers will help to change your mind!
Kind regards,
Etrias Customer Service
Highly recommended this store
Highly recommended this store. The foreign order was completed as soon like local.
21. marts 2019
Uopfordret anmeldelse
Never used this company before
Never used this company before. The product I bought was on special offer . Very good service
4. marts 2019
Uopfordret anmeldelse
Fast service
Always quick to answer questions via email and fast turn around of orders, best prices on the web, really good delivery service provided (by DPD) at a more than reasonable price. Totally happy, will buy again from outdoorsupply.co.uk
5. februar 2019
Uopfordret anmeldelse
Professionalism
They didn't have the stock on time,
They were in contact with me when I was emailing, quite fast response, and flexible on solutions!
I'm happy!!
16. januar 2019
Uopfordret anmeldelse
Excellent
First time shopping here and it was a very happy experience. The product arrived very quickly, just as described and displayed. Needed this last minute so I called customer service to confirm delivery timeframe, and they were very helpful. Really pleased with the product and the price. Highly recommend!
11. januar 2019
Uopfordret anmeldelse
Great shopping experience
Order received in just 3 days. Everything is professional and time-efficient. Peuterey padded jacket is just as cool-looking as expected
24. december 2018
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.