From the very start to the finish the whole team were amazing. They were all very helpful and gave us good advice and were happy to make any changes we asked for. Our outdoor kitchen is amazing; all o... Se mere
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Se, hvad kunderne siger
There was a delay in my order due to the product being discontinued but outdoor domain Did everything they could to rectify the problem. Offered the next better bbq at no extra charge and had it shi... Se mere
We wanted a new barbeque and had selected a Quasar 6 burner model. Several nearby retailers sold it but were either out of stock or were unable to provide delivery. By accident I came across Outdoors... Se mere
Purchased a Fontana Forni Mangiafuoco pizza oven from Outdoors Domain in late 2021. Less than three years later and the spark arrestor is collapsing as the spacers were clearly made of mild s... Se mere
Virksomhedsoplysninger
Om Outdoors Domain
Oplysningerne kommer fra forskellige eksterne kilder
About us
Outdoors Domain is an Australian owned and operated business that has been offering our customers quality products and exceptional service since 2008 in-store and 2010 online at OutdoorsDomain.com.au. Our retail outlet and offices are located in Melbourne's eastern suburbs and are staffed by a dedicated team who all enjoy and share a love of the great outdoors.
Our credo is simple, we aim to provide you with a seamless and secure online shopping experience, with access to a massive range of products, all at great prices, which you can view and buy from the comfort of your home. We dispatch 99% of orders within 24 hours and offer exceptional customer service that does not stop once we receive payment.
We're 100% Australian owned & operated We're an experienced online retailer with more than 10,000 satisfied customers We promise exceptional customer service from friendly and professional staff We dispatch 99% of orders in 24 hours We have service agents Australia-wide
Kontaktoplysninger
28 Lionel Road, 3149, Mount Waverley, Australien
- 1300 794 839
- info@outdoorsdomain.com.au
- outdoorsdomain.com.au
4,7
Fremragende
2 t anmeldelser
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The staff at Outdoors Domain were…
The staff at Outdoors Domain were extremely obliging and helpful. Nothing was any trouble for them.
11. april 2024
After sales service is non existence
After sales service is non existence, after purchasing my GMG Trek I called to enquire about the 12 volt power supply lead and was told by a staff member that someone would call me back tomorrow as it was 4:45pm and they were due to close at 5. Still waiting on a call back 3 weeks later.
18. marts 2024
It's all about the experience
Product was exactly what I wanted and price was competitive. Disappointed that I had to contact the company to receive an update on whether the order had shipped or not (this was 3 days after order). Once I contacted Outdoors Domain, they immediately updated the tracking status which was helpful. Their choice of courier was excellent, and once collected by the courier, my order arrived in Sydney from Melbourne two days later. I would encourage keeping the customer informed with latest info at all times, as that will improve the overall customer experience and provide greater support for advocacy.
16. marts 2024
The range in store is great as was the service
The range in store is great, & Chis was helpful in our purchase & organizing help when we arrive to pick up our outdoor kitchen which was really appreciated.
9. februar 2024
Great service
11. februar 2024
Very happy with the service provided.
11. februar 2024
Good product compared to two others I’d…
Good product compared to two others I’d bought and returned from retail stores.
I went to this company because my original pop up tent which I have lost was purchased many years ago thru tv.
Didn’t take long to receive.
13. januar 2024
FANTASTIC company to deal with
FANTASTIC company to deal with. Jonathan was amazing! They were prompt delivery, fast polite responses to emails, I bought a fabulous electric BBQ, all accessible I asked for delivered fast including a pizza stone. You can even buy seasoning. I will always purchase from this one company from now on.
11. december 2023
Efficient delivery
18. december 2023
Excellent advice
Excellent advice, service and assistance with accessories for the smoker
16. december 2023
Great customer service wen i called up…
Great customer service wen i called up about the package and how quick it got deliverd
13. december 2023
BBQ Cover good quality product
BBQ Cover good quality product
Fast shipping
Thank you
17. december 2023
Stay away from this company!
We recently made the unfortunate decision to purchase an outdoor kitchen from Outdoors Domain. Terrible service and follow up. Stay away from this company!
20. december 2023
Once again the service was wonderful.
Once again the service was wonderful.
Great helpful staff that make things happen.
18. december 2023
The acknowledgement of their brands…
The acknowledgement of their brands they are carrying from the staff.
The clarity of the phone call was great, very helpful and sorted the best deal for my needs.
15. december 2023
Needed a spare part for my pizza oven
Needed a spare part for my pizza oven
Great knowledge from staff
Very efficient- highly recommend
15. december 2023
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