OutdoorMaster Anmeldelser 

361
•
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Oscar was amazing easy to schedule with very communicative. He is straightforward, reasonable and very very good at his job. If you’re looking for a fantastic bike guy don’t call anybody else.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Superb product (high performance Shark III SUP pump), responsive and helpful customer service (helped expedite delayed delivery). Competitive BUT note prices do not include tax until checkout (and don... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Originally, our glasses did not arrive when it said they were. Either it was porch pirated or some other issue caused the package to never show up. However, the support team sent us another pair free... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

The 30d return policy is an absolute scam because the company is drop shipping and the costs sending back to China from the EU are very high. They'll tell you to either get 50% back if you don't a... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik med udstyr til udendørssport

Skrevet af virksomheden

OutdoorMaster® believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products. What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

361 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(361)

146 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Finger weg

Finger weg. Die Preise sind zwar günstiger, passt das Produkt jedoch nicht besteht keine Möglichkeit es zurück zu senden. Die Rücksende-Kosten sollen vom Käufer übernommen werden. Nach der 6. Nachfrage habe ich aber noch immer keine Adresse erhalten.

15. februar 2026
Uopfordret anmeldelse
OutdoorMaster-logo

Besvarelse fra OutdoorMaster

Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie mit Ihrer Erfahrung unzufrieden sind. Rücksendungen sind grundsätzlich möglich, und wir unterstützen unsere Kunden gerne dabei.

Bitte kontaktieren Sie uns noch einmal direkt mit Ihrer Bestellnummer, damit wir Ihnen die Rücksendeadresse schnellstmöglich mitteilen und eine Lösung für Sie finden können.

Bedømt til 5 ud af 5 stjerner

Great customer service

I ordered a SUP pump but incorrectly put in the delivery address, which was totally my fault. The package was sent , then existed in some shipping purgatory where it couldn't be delivered since the address didn't exist. I reached out to Outdoor Master to see if they could correct the address and they responded that same day to say that they had sent out a new SUP pump to the correct address. I didn't even have to ask! It was very much appreciated.

11. februar 2026
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Besvarelse fra OutdoorMaster

Thank you for your amazing review! We're grateful for your support and look forward to serving you again!

Bedømt til 3 ud af 5 stjerner

No charger for SUP pump

Bought one of their Shark 3 SUP Pumps via local shop = Blew the board up in no time - very impressed - but charging after several hours still not charged. Contacted them and explained issue - seems they do not supply a C type USB cable or suitable charger - yet do not make this clear in their marketing- it should say clearly that it requires a charger and cable - afterall this is a top end not budget Pump

26. januar 2026
Uopfordret anmeldelse
OutdoorMaster-logo

Besvarelse fra OutdoorMaster

Thank you for your feedback and for choosing the Shark 3 SUP Pump. We're glad to hear that the pump performed well when inflating your board.

We’re sorry for the confusion regarding the charger and USB-C cable. Your feedback is very helpful, and we will share it with our team to improve the product information and make this clearer in the future. If you have any questions about compatible chargers or need assistance, please feel free to contact us—we’re happy to help.

Bedømt til 5 ud af 5 stjerner

OutdoorMaster = Absolute excellence in every way.

I have always used OutdoorMaster SUP Pumps and each incarnation of the Shark has seen significant improvements. The Shark 3 is a fabulous innovation and inflates my 10’8 paddleboard to 20psi in 4 minutes. The battery means you no longer have to run the car engine while inflating. I use mine almost every day and I can confirm it stands up to that kind of use. People I have recommended this to have found it literally life changing, enabling you to get on the water quicker than ever.

I have just received a pair of OutdoorMaster sunglasses and they are equal to the high quality market leader but much lower in cost.

The true test of a company is the after sales service from Customer Support and I am able to say the service from OutdoorMaster is second to none should you need it. Superb company.

4. februar 2026
Bedømt til 5 ud af 5 stjerner

Great company with great attitude !!!

Great company with great attitude
Got a defective pair - replaced without hesitation, the product itself is great , great quality sounds.

31. januar 2026
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Besvarelse fra OutdoorMaster

Thank you so much for your kind words! We’re really happy to hear you’re enjoying the product. Wishing you many great adventures ahead!

Bedømt til 5 ud af 5 stjerner

Great helmet

Great helmet for the price! I ordered a snowboard helmet from Outdoor Master and was really impressed. It has MIPS technology, fits comfortably, and feels well-made—all at a great price. Definitely recommend for anyone looking for solid protection without overpaying.

28. januar 2026
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Besvarelse fra OutdoorMaster

We really appreciate you taking the time to leave a review. Your support means a lot to us!

Bedømt til 5 ud af 5 stjerner

Exceptional products, exceptional customer service.

Outdoor masters has delivered exceptional customer service through the warranty process I have just completed. Had an issue with a pair of lenses i got. They are sending a replacement very quickly! Their products are reasonable priced and quality overall. This is the second pair of goggles i own from them. I also own a helmet for snowboarding. I would definitely recommend their products and this company. Thank you.

26. januar 2026
OutdoorMaster-logo

Besvarelse fra OutdoorMaster

Thanks for sharing your experience! We’re happy you’re satisfied and hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Customer care and communication was…

Customer care and communication was excellent. We used the purchased the item only once. It is sturdy and practical as we hoped it would.

22. januar 2026
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Besvarelse fra OutdoorMaster

So glad to hear you’re enjoying it! Thank you for choosing us and for your support.

Bedømt til 1 ud af 5 stjerner

Received wrong item

I ordered ULTRA Snow Goggles + Lens Bundle and they only sent me a replacement lens? No goggles or frame. The lens i received isn't even one that i ordered and the lens in the box is not even what it says on the outside of the box. So all i'm left with for my money is a useless lens right before a trip. The return address on the parcel is also just a random PO box in my country.

23. januar 2026
Uopfordret anmeldelse
OutdoorMaster-logo

Besvarelse fra OutdoorMaster

We’re very sorry for the inconvenience this has caused, especially with your trip coming up.

After checking your order, we can confirm that it includes multiple items and was shipped in two separate packages. The lens you received is part of the order, and the goggles/frame are in a separate shipment that is still on the way.

We sincerely apologize for the confusion and appreciate your patience. Our support team has reached out to you directly to follow up and make sure everything is resolved as quickly as possible.

Bedømt til 5 ud af 5 stjerner

Fabulous quality products and Customer Support second to none.

I have used OutdoorMaster paddleboard pumps since I started paddleboarding, initially using the Shark 2 pumps then the Cachalot and now the absolutely fantastic Shark 3. Being able to inflate from a powerful inbuilt battery is such a bonus and this model inflates to 20 psi in about 4 minutes. People who have bought this pump on my recommendation have found it, like me, life changing. It saves you time and enables you to get on the water quickly. It will of course inflate other inflatables too and comes with a range of connections. Customer support is second to none, should you need it, the best I have ever known.

OutdoorMaster supply a range of other products too and I have no doubt will be made to the same high standard. I am about to try some cycling glasses from them. Highest of recommendations.

22. januar 2026
Uopfordret anmeldelse
OutdoorMaster-logo

Besvarelse fra OutdoorMaster

Thank you so much for your kind words! We're thrilled to hear you're happy with our product. We appreciate your support!

Bedømt til 5 ud af 5 stjerner

Amazing customer support experience.

I have been really impressed with the Shark 3 pump. It makes light work of pumping up 2 paddle boards to 20psi. When there was a technical issue the OutdoorMaster support was amazing. They were quick to reply to emails and resolved the issue with a replacement - unbelievable service!

20. januar 2026
Uopfordret anmeldelse
OutdoorMaster-logo

Besvarelse fra OutdoorMaster

Thank you for your amazing review! We're grateful for your support and look forward to serving you again!

Bedømt til 5 ud af 5 stjerner

ski bags

I bought 2 ski bags. The first one came about a week. The second one took much longer but arrived. Really like the quality. Each bag has plenty of space for helmet, boots, goggles, ski pants and other essential ski items.

11. januar 2026
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Besvarelse fra OutdoorMaster

It’s great to hear that you’re satisfied! Thanks for the awesome feedback – we truly appreciate it!

Bedømt til 1 ud af 5 stjerner

Rücksendung wird nicht zurückgeschickt

Rücksendung wird nicht zurückgeschickt, sondern durch Versanddienstleister vernichtet. Es wird einem eine Gutschrift von 50% des Kaufpreises angeboten.
In den AGB oder beim Kauf war dies nicht ersichtlich.
Nie wieder.. nur ärger

16. januar 2026
Uopfordret anmeldelse
OutdoorMaster-logo

Besvarelse fra OutdoorMaster

Es tut uns sehr leid, dass Sie diese negative Erfahrung gemacht haben.

Aufgrund der besonderen Umstände haben wir den Fall bereits an den Versanddienstleister zur Schadensersatzprüfung weitergeleitet. Nach Abschluss der Prüfung werden wir Ihnen eine Rückerstattung veranlassen.

Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten und den entstandenen Ärger und danken Ihnen für Ihre Geduld.

Bedømt til 5 ud af 5 stjerner

Awesome customer service!!

I bought a new helmet based on the strong safety rating from Virginia Tech and great price. When I discovered an issue with the helmet, OutdoorMaster immediately took action to provide a new helmet. I was impressed by that level of service -- few companies act with this level of focus on ensuring customer satisfaction

13. januar 2026
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Besvarelse fra OutdoorMaster

Thank you so much for your kind words! We're thrilled to hear you're happy with our product. We appreciate your support!

Bedømt til 5 ud af 5 stjerner

Great goggles, excellent customer service

The goggles were excellent, and customer service ever better! The goggles fit snug around my face and provide a wide field of vision. Would buy these again.

12. januar 2026
Uopfordret anmeldelse
OutdoorMaster-logo

Besvarelse fra OutdoorMaster

Thank you for your amazing review! We're grateful for your support and look forward to serving you again!

Bedømt til 5 ud af 5 stjerner

Awesome Bike Helmets!

My husband and I ordered two RHINO Urban Bicycle Helmets with LED Lights and were very impressed with the quality of these helmets and the colors selected are stunning! And as for customer service, excellent! Team went above and beyond to ensure we were satisfied with our order!

10. januar 2026
Uopfordret anmeldelse
OutdoorMaster-logo

Besvarelse fra OutdoorMaster

Thank you so much for your kind words! We're thrilled to hear you're happy with our product. We appreciate your support!

Bedømt til 5 ud af 5 stjerner

Had an issue with product being damaged…

Had an issue with product being damaged in shipping. They sent a new one out right away. Easy transaction.

9. januar 2026
OutdoorMaster-logo

Besvarelse fra OutdoorMaster

It’s great to hear that you’re satisfied! Thanks for the awesome feedback – we truly appreciate it!

Bedømt til 5 ud af 5 stjerner

Extremely helpful,

Had some troubles with freight OutdoorMaster's responses were quick, polite, accurate and professional. Would recommend them.

7. januar 2026
OutdoorMaster-logo

Besvarelse fra OutdoorMaster

Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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