Arranging insurance for my granddaughter and had a problem with the website saying there was an error. A call to Charlie soon sorted the problem. I like the on screen ID so he can see what you have... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I used Outbacker for my solo travelling around Asia for 5months. I made two claims, which totalled around £600. I provided the details, and they only asked for some extra evidence on the second c... Se mere
Disgraceful , lying and misselling of annual policies. If you return for more than 14 days two weeks to UK your insurance becomes invalid despite the fact you need cover abroad for less time.... Se mere
Virksomheden har svaret
My daughter was stuck in Fiji at start of pandemic and had to purchase several flights in succession due to problems with borders closing . This insurance company were great as paid in full for flight... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
The Outbacker Travel Insurance product range has been designed to reduce the price of long haul and backpackers travel insurance without cutting down on the cover! We believe that you deserve to have a quality backpacking insurance policy to protect you on your travels, which is why our cover has been carefully constructed to provide you with specialised backpacker travel insurance that fits your travel needs.
Kontaktoplysninger
3,6
Middel
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Detail Change
Made a stupid mistake while filling in details taking out the policy, easily called and able to get details changed with no issues.
8. august 2024
Besvarelse fra Outbacker Insurance
Thank you for reviewing our services, we’ll pass your feedback onto Anca to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Outbacker for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We wish you will have a great time during your trip.
How long you’re going for.
Easy steps, well priced, a lot included.
I would’ve liked to know more about extending the insurance.
31. juli 2024
Easy process to take out the insurance…
Easy process to take out the insurance and the cover looks good. It's also good value for what is covered. But the "taste of the pudding is in the eating". Will see how good this insurance if or when I come to claim.
29. juli 2024
All seemed quite straightforward to…
All seemed quite straightforward to purchase, covered what I wanted.
25. juni 2024
Great customer service
Susie was an extremely helpful member of staff, going out of her way to resolve the issue I had.
24. juni 2024
Mi Bombaaa
such an easy and simple website to navigate, made the experience so much better.
12. juni 2024
Perfect for young travellers!
Great services and at an affordable price. Everything was easy to understand and overall perfect for young travellers!
9. juni 2024
Spoke to a lovely lady on the phone…
Spoke to a lovely lady on the phone helped us book our insurance quick an easy
3. juni 2024
Decent
Didn’t take long to get through to a person instead of an automated response and never on hold for long. Also really helpful with getting exactly what I needed done
24. maj 2024
Besvarelse fra Outbacker Insurance
Thank you for reviewing our services, we’ll pass your feedback onto Roozbeh to let him know you are happy with the service he provided.
I also wanted to thank you on behalf of Outbacker for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We wish you will have a great time during your trip.
Easy to extend policy and friendly…
Easy to extend policy and friendly customer service rep
23. maj 2024
Helpful and easy process to book travel insurance
Spoke with Muskaan today to help me with my travel insurance policy, she answered all questions I had, was professional, knowledgeable and friendly.
20. maj 2024
Besvarelse fra Outbacker Insurance
Thank you for reviewing our services, we’ll pass your feedback onto Muskaan to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Outbacker for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We wish you will have a great time during your trip.
Great backpacker insurance on a one way ticket
I have yet to start my trip however having a few phone calls with their advisors have made the process very simple.
I am going travelling for 6 months + and purchased backpackers insurance through another company to then realise that it didn't cover you if you did not have a return flight booked. After calling Outbackers insurance they assured me I am fully covered without requiring a return flight having been booked and that I can extend it during my journey if needed.
So far great experience, would reccomend.
8. maj 2024
very easy second time used
8. maj 2024
Very easy to set up the insurance and…
Very easy to set up the insurance and very clear on what is covered.
3. maj 2024
so far so good hope i dont need to claim
23. marts 2024
Great insurance policies
Great insurance policies, response from staff is so fast if you ever have a questions. I decided to travel further than originally planned so asked if I could upgrade my policy to cover that place and it was so easy and hassle free due to the amazing work of the staff at outbackers. Thank you so much!
18. marts 2024
Uopfordret anmeldelse
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