I placed an order on December 12th and received an email the same day stating that my order would be sent to their printing company, then shipped to me. I've reached out multiple times since then (no... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My order should have been delivered in 4-5 days, and after 7 days I don't even have a tracking number... There is no customer assistance and after 2 emails still no answer... I started the refund enqu... Se mere
I got the 3-piece set of Jordan's shot in Utah. Design looks awesome and everyone comments on it. However, the paper felt a little flimsy. I was expecting some thing more significant like a heavier pa... Se mere
Virksomheden har svaret
I didn't receive anything! I ordered 5 artworks and 1 Shirt on June 17th. Now, 3 month later, I still haven't received anything. I had email traffic with the team of our icons regularly, but th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Daan Klein is an Amsterdam-based artist and graphic designer who draws most of his inspiration from sports. During COVID his other brand got out of business which allowed him to re-discover his interests in graphic design. He partnered up with Merijn (who runs the website) and together they founded Our Icons. We recreate iconic sport moments, to transfer your room, with our icons. Because we love sports ❤️
Kontaktoplysninger
Linnaeusstraat 35F-14, 1093EE, Amsterdam, Holland
- +31627207989
- info@our-icons.com
- our-icons.com
2,1
Under middel
102 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Feeling like I've been ghosted
I placed an order on December 12th and received an email the same day stating that my order would be sent to their printing company, then shipped to me. I've reached out multiple times since then (now Jan 5th) and have yet to receive a response from Our Icons about the status of my order. Initially, I was giving them the benefit of the doubt due to holidays and am hopeful things will turn around!
12. december 2025
My order should have been delivered in 5 days
My order should have been delivered in 4-5 days, and after 7 days I don't even have a tracking number... There is no customer assistance and after 2 emails still no answer... I started the refund enquiry on Paypal. Avoid this website
12. december 2025
Apology.
After hearing from ‘our icons’ i apologise for my comment which was intended The company known as
‘icons illustrated’
14. februar 2025
Uopfordret anmeldelse
Besvarelse fra Our Icons
Hey Jennifer, we don't sell T-Shirts and don't have them on our website. I haven't seen your name come through - are you sure you have ordered from Our-icons.com? You may have ordered from elsewhere.
Please take a look as this negatively effects our business :(
Best,
Jack
Avoid shopping here
Very disappointed. Ordered a print on the 23rd of Feb for a bday gift. I have yet to receive the item nor have I heard anything from the sender. I have emailed and sent messages on their facebook and instagram page where I haven’t heard anything from there either!
I have no clue if I’m getting my order or not and if I request a refund I doubt I will hear from them regarding that either. I would prefer the picture rather than a refund due to it being a gift but now I am out of pocket and have to source a present elsewhere which probably won’t get here in time now.
12. marts 2025
Uopfordret anmeldelse
Besvarelse fra Our Icons
Hey there, we received no orders on 23rd February and we have no order from Ella Bland in our shopify history. Can you provide order details from our-icons.com please that show our website?
Please can you remove this website as it negatively effects our business?
Best,
Jack
Didnt receive a confirmation email.
27. februar 2025
Really really dissapointed
Really really dissapointed. Prints looked great on the website, but problems started right after the payment. More than a month to received the parcel, the quality of the prints is really poor and again nearly one month to receive the refund. Very excited at the beginning, but can't recommend the website.
23. november 2024
Uopfordret anmeldelse
Order #6984
Order #6984
Ordered with frames, arrived without frames, but the company immediately refund me the amount of the frames.
Very good product, slow shipping.
30. december 2024
Uopfordret anmeldelse
I have yet to receive my order
I have yet to receive my order, but I have emailed twice asking about updates for my order and have heard nothing. I understand orders like this can take time but I do not appreciate the lack of communication.
1. december 2024
Didn’t arrive on time
Didn’t arrive on time. No costumer support. Still waiting what to do to get the purchase.
14. september 2024
After 2 weeks nothing happened
After 2 weeks nothing happened. Paid for the poster and got no answer
31. januar 2024
Updating my previous review
Updating my previous review, after talking to the vendor via Whatsapp, the delivery was successfully delivered and the product was perfect.
I dont give 5 stars just because it was difficult to get in touch with the vendor
18. december 2023
Uopfordret anmeldelse
Die Bilder sind wie beschrieben
Die Bilder sind wie beschrieben. Wenn man sie mit Rahmen bestellt, müssen sie selbst gerahmt werden.Ein Mailanfrage wurde nicht beantwortet.Lieferzeit 9 Tage.
7. december 2023
Order not received
I made the order 24 november. I did not receive a confirmation email. Nor have I received my purchase.. not fun! It is a gift for a friend..would not recommend ordering from this website.
24. november 2023
I have ordered over 6 weeks ago and…
I have ordered over 6 weeks ago and have yet to receive confirmation of shipment and reached out multiple times without any definitive response.
31. oktober 2023
Ok seller
The item was delivered in one week, but i haven't received any comunications after the buy!
In my box there were 3 prints of the image i've selected! (But i think the price Is High for a stamp)
17. juli 2023
Recommend
The shipping was fast and the customer service was really kind! The material of the print seems really good.
13. juni 2023
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