Robert Oulsnam and Company  Anmeldelser 

1.050
•
TrustScore 5 ud af 5

4,9

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We have recently sold our buy-to-let property through Oulsnam Estate Agents, Droitwich branch, and the whole experience has been fantastic. We had a few estate agents come out to value the proper... Se mere

Bedømt til 5 ud af 5 stjerner

We purchased a property through Oulsnam. It was drawn out due to lender issues. Georgie was very patient and informative during the whole process. Allowing access for multiple surveys and building che... Se mere

Bedømt til 5 ud af 5 stjerner

Huge thanks to everyone in the Barnt Green office. We purchased a property through them 10 years ago, let it through them and have recently sold it through them. The teams in Sales and Lettings have a... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent right from the start with Tom's valuation visit back in March, through to completion of our sale in September. It has been quite a journey with many ups and downs for us, but the Bromsgrove... Se mere

Virksomhedsoplysninger

  1. Boligmægler

Skrevet af virksomheden

Robert Oulsnam and Company offer houses and flats for sale and rent in Birmingham, Barnt Green, Bearwood, Harborne, Edgbaston, Quinton, Bournville, Bromsgrove, Droitwich, Kings Heath, Moseley, Northfield, Redditch, Rubery, and Stirchley.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(1.050)

246 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Fabulous service from the Droitwich Branch

We have recently sold our buy-to-let property through Oulsnam Estate Agents, Droitwich branch, and the whole experience has been fantastic.
We had a few estate agents come out to value the property at the beginning, but we immediately had a good feeling about Sarah from Oulsnam and felt she was the right person to market our property. We certainly weren’t wrong!
Despite the challenges of the current property market, Sarah and her colleague did a brilliant job of showing prospective buyers around and keeping us fully informed throughout the process. Their communication, professionalism and friendly approach made the whole experience a pleasure.
We would have no hesitation in recommending Sarah and the team at Oulsnam to our friends and anyone looking to sell their property.
We’ll also miss popping into the office for a chat and a hello!
Thank you, Sarah and the team, for all your hard work and support.

23. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great experience

The whole process was seamless and professional from start to finish. Anna from the Bournville branch was friendly and kept up excellent Communication throughout.

20. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thank you Barnt Green Office

Huge thanks to everyone in the Barnt Green office. We purchased a property through them 10 years ago, let it through them and have recently sold it through them. The teams in Sales and Lettings have always been professional, responsive and efficient and it has always been a pleasure. Highly recommended.

9. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Victoria came to value my property…

Victoria came to value my property today and was clearly well prepared, having thoroughly researched the local area, which gave me real confidence in her valuation. She was friendly, knowledgeable and professional throughout, offering reassuring and practical advice tailored to my circumstances. A really positive experience!

13. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Patient and informative

We purchased a property through Oulsnam. It was drawn out due to lender issues. Georgie was very patient and informative during the whole process. Allowing access for multiple surveys and building checks while keeping both us and the seller happy. Will definitely be using their services in the future as when Georgie wasn't available the whole team were more than happy to help.

11. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Co ordinated and Seamless Service

Bromsgrove Oulsnams sold a deceased estate property.
I have used them previously and once again they exceeded expectations with professionalism, courtesy, approachability and expertise.
It is good to see the staff there do not keep changing so other than the addition of an administrator it was the same team as two years ago.

2. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Commuctions

Great Commuctions with office to me and brother
Helpful friendly staff
Excellent service by all
Thank you very much for all that you
Have done for me and my brother 👍

8. oktober 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Not even worth one star

Not even worth one star! I’m writing this on behalf of my sister who I have had to physically hold to stop her having a nervous breakdown after the completion of the sale of her house by Oulsnam failed to go through. Removal van had taken the furniture, solicitors informed us the money was being transferred, so we went to the new property and awaited confirmation that the money was in my sister’s account. And waited; and waited. Solicitors finally told us that the Contract Completion had not gone through! Removal van took the furniture away; the seller of her new property was furious and Oulsnams response -“why hadn’t she dropped the keys off”. WHY would anyone relinquish the keys to their property when the sale had not gone through. Completion did go through the following day - the reason for the delay was the bank undertaking a spot check - the only reason we can think of for this was because the buyer had informed Oulsnam that he was making a significant cash deposit towards the purchase. So knowing that; and knowing that the banks scrutinise cash transactions closely, why was there no contingency in place to accommodate a potential hold up and subsequent failure to complete on the due date. No apology has been given. But they were very quick to tell her she had to release the keys as she was breaking the law by not doing so!

30. september 2026
Uopfordret anmeldelse
Robert Oulsnam and Company -logo

Besvarelse fra Robert Oulsnam and Company

We are sorry to hear that the circumstances surrounding the completion of the sale caused distress. However, we do feel it is important to clarify the role of the estate agent in the completion process, as several points raised in this review are outside the control of Oulsnam.
The transfer of purchase funds is entirely a matter between the purchaser’s bank and the solicitors acting on the transaction. Estate agents have no control over when funds are released, how long a bank takes to process a payment, or whether a bank carries out additional security checks. We are therefore unable to put contingency arrangements in place for potential banking delays, as these are matters outside our control.
Our role on the day of completion is to facilitate the handover of the keys once we have been advised that legal completion has taken place. We are not involved in transferring the funds or confirming that money has reached the seller’s personal bank account.
It is also important to clarify the position regarding the keys. Once legal completion has taken place, ownership of the property passes to the purchaser. At that point, the estate agent is legally obliged to release the keys to the new owner. We cannot retain keys because a seller has not yet completed on their onward purchase, nor can we make the handover conditional upon funds subsequently reaching the seller’s personal bank account.
We appreciate that moving home can be extremely stressful, particularly when an onward purchase is involved. However, the delay described in this review was caused by the banking process and was outside the control of Oulsnam. We are disappointed that the review suggests otherwise, as our team acted in accordance with the legal completion process and the instructions received from the solicitors.

Bedømt til 5 ud af 5 stjerner

Excellent right from the start…

Excellent right from the start with Tom's valuation visit back in March, through to completion of our sale in September. It has been quite a journey with many ups and downs for us, but the Bromsgrove team, and Pete in particular, have been there for us, giving valuable advice and support throughout, for both sale and purchase. Always a friendly response to calls and a lovely welcome on our frequent visits to the easily accessible Bromsgrove office. Thank you so much, we couldn't rate you more highly. 100% recommended without reservation.

2. oktober 2026
Uopfordret anmeldelse

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