Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had a wonderful experience with Otter Spirit customer service. Two of my bracelets arrived damaged, and instead of making it difficult, they immediately offered to replace them and told me to keep t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The bracelets I ordered were lovely. I bought them as gifts, but ended up not sending the second so it ended up on my wrist. I was disappointed when it broke but when I contacted customer support the... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The bracelet quality is exceptional! The customer service, especially Jen Williams, went above and beyond! Super sweet and kind! I needed to exchange the bracelets to the larger size and she stayed i... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Otter Spirit provide such a wide variety of high quality jewellery that support your intentions and manifestations! I would highly recommend, if you’re looking for jewellery made with love..... Se mere

Virksomhedsoplysninger

  1. Smykkeforretning

Skrevet af virksomheden

Otter Spirit is a handcrafted gemstone jewelry brand that celebrates the beauty of natural crystals. Founded in Monterey, California, it is driven by a deep commitment to animal protection, donating a portion of its proceeds to ocean conservation nonprofits, including the Monterey Bay Aquarium.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

69 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great company and product

I have ordered a number of bracelets from Otterspirit. I'm generally really happy with them - once the color wasn't what I was expecting. I contacted them to initiate a return, and Sonia offered to send me a replacement in a different stone free of charge, and to keep the one I didn't love or to give it away. I was so impressed by this - really made an impression on me.

8. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I absolutely love this company and…

I absolutely love this company and their beautiful products.
Especially important to me is that they support otters and other wildlife.

4. maj 2026
Uopfordret anmeldelse
Otter Spirit-logo

Besvarelse fra Otter Spirit

Hi,

Thank you so much for your kind words! 🦦 Supporting otters and wildlife is truly at the heart of what we do, and it means the world to us that you feel that. We're so happy you love our products!

Bedømt til 5 ud af 5 stjerner

Otter Spirit

Otter Spirit - Great products and customer service. They are responsive, helpful and really care about customer service and satisfaction.

28. april 2026
Uopfordret anmeldelse
Otter Spirit-logo

Besvarelse fra Otter Spirit

Hi,

Thank you so much for this wonderful review! 🦦 We truly care about every customer's experience, and it's so rewarding to hear that it shows. We hope to continue making you happy with both our products and service!

Bedømt til 5 ud af 5 stjerner

I had a wonderful experience with Otter Spirit

I had a wonderful experience with Otter Spirit customer service. Two of my bracelets arrived damaged, and instead of making it difficult, they immediately offered to replace them and told me to keep the originals and even gift them to someone else. The response was kind, fast, and completely hassle-free. It’s rare to find a company that stands behind their products and treats customers so generously. I’m very impressed and will definitely order again.

30. april 2026
Uopfordret anmeldelse
Otter Spirit-logo

Besvarelse fra Otter Spirit

Thank you so much for sharing your experience! 🦦 We're sorry the bracelets arrived damaged, but we're really glad we could make it right quickly and hassle-free — that's always our goal!

Your kind words truly mean a lot to our team. We can't wait to have you shop with us again! 💛

Bedømt til 5 ud af 5 stjerner

Good quality and very good price🥰

I recently received my braslets wonderfull quality aaa so pleased with them thay are comfortable to wear lovely colours thanks you otter spirit if you’re looking for something special give otter spirit a look highly recommend them sue

24. april 2026
Uopfordret anmeldelse
Otter Spirit-logo

Besvarelse fra Otter Spirit

Hi Sue, thank you so much for your kind words! We're thrilled to hear you love the bracelets and find them comfortable and beautiful. Your recommendation means a lot to us 💛

Bedømt til 5 ud af 5 stjerner

The best place for crystals & stones!

Their products are of the highest quality. They have a beautiful selection. Their service was wonderful. When I had a question they were quick to reply. And they shipped it quickly and I live in Alaska! I highly recommend them. Laura B.

20. marts 2026
Uopfordret anmeldelse
Otter Spirit-logo

Besvarelse fra Otter Spirit

Hi Laura,

Thank you so much for your wonderful review and for placing your trust in us. We’re delighted to hear that you’re happy with the quality of our products, our selection, and the service you received.

It’s especially great to know your order arrived quickly all the way to Alaska! Your kind words truly mean a lot to our team.

We look forward to serving you again in the future.

Warm regards,🦦💖

Bedømt til 1 ud af 5 stjerner

I do not recommend

I saw the ads on facebook so decided to give it a try. I spend 103.92 for “jade bracelet” Australian Jade Chrysoprase Bracelet and peach jade bracelet. But within a month, the outer paint came off the bead (the layer easily came off more). So it is not high quality material. Would natural jade outer layer come off the beads? I received an email to verify more so this review will not be taken off. I want people to know the truth! Yes I actually purchased these items and this is not a fake review. I wish i can post a picture of the product to show the poor quality of “jade”. I am very unpleased with purchase and will not purchase from this company again.

13. april 2026
Uopfordret anmeldelse
Otter Spirit-logo

Besvarelse fra Otter Spirit

Hi,

Thank you for your feedback — we're truly sorry this wasn't the experience you deserved. This is not the quality we stand for, and we'd genuinely like to make it right.

To help us investigate, we kindly ask that you send us a photo of the bracelet along with the barcode from the box — simply reply to the email we sent you. This will allow our team to trace the exact batch and identify what went wrong.

We remain committed to resolving this for you and hope to hear from you soon.

Warm regards,

Bedømt til 5 ud af 5 stjerner

Bracelets are lovely and the 2yr warranty backs it up

The bracelets I ordered were lovely. I bought them as gifts, but ended up not sending the second so it ended up on my wrist. I was disappointed when it broke but when I contacted customer support the exceptional service was immediate in addressing the situation and getting a replacement to me. The 2yr warranty is solid. I'd purchase otter spirit products again 👍

7. april 2026
Uopfordret anmeldelse
Otter Spirit-logo

Besvarelse fra Otter Spirit

Hi,

Thank you so much for your thoughtful review and for sharing your experience with us. We’re really happy to hear that you loved the bracelets—even if one ended up staying with you 😊

We’re sorry to hear that it broke, but we’re glad our support team could quickly make things right and that you were satisfied with the replacement process. It means a lot to us that you appreciate our warranty and service.

Thank you again for your trust and support—we truly appreciate it and hope you continue to enjoy your bracelet!

Warm regards,

Bedømt til 5 ud af 5 stjerner

The bracelet quality is exceptional

The bracelet quality is exceptional! The customer service, especially Jen Williams, went above and beyond! Super sweet and kind!
I needed to exchange the bracelets to the larger size and she stayed in touch with me about the progress of my order the entire time.

3. april 2026
Uopfordret anmeldelse
Otter Spirit-logo

Besvarelse fra Otter Spirit

Hi Beatriz,

Thank you so much for your kind review! We’re thrilled to hear that you love the quality of the bracelets.

We’ll be sure to pass your wonderful feedback on to Jen Williams—she’ll be so happy to know her support made a difference. Providing attentive and caring service is very important to us, so it means a lot that you noticed.

We’re glad everything went smoothly with your exchange and that you felt supported throughout the process.

Thank you again for your trust and support—we truly appreciate it!

Warm regards,

Bedømt til 5 ud af 5 stjerner

These bracelets are amazing!

These bracelets are amazing. They feel good on my arm and have become a must for every day. I love the mini option as it fits better with my lifestyle. Plus supporting the otters is a big plus as someone from the Bay Area! You won’t be disappointed with the beautiful energy these crystals bring to your life!

6. april 2026
Uopfordret anmeldelse
Otter Spirit-logo

Besvarelse fra Otter Spirit

Hi Cori,

Thank you so much for your amazing review! We’re so happy to hear that the bracelets have become a part of your everyday life and that you’re enjoying the mini option as well.

It’s also wonderful to hear your appreciation for supporting otters—being connected with customers who share that passion, especially from the Bay Area, means a lot to us.

We truly appreciate your support and kind words about the energy of the crystals. It means the world to know they’ve brought something special into your life.

Warm regards,🦦💖

Bedømt til 5 ud af 5 stjerner

Beautiful Bracelets and Good Customer Service

A beautiful product and good customer service. They reacted to my request for bigger bead size promptly. My new bracelets are just what I wanted. I would absolutely purchase from them again.

16. marts 2026
Uopfordret anmeldelse
Otter Spirit-logo

Besvarelse fra Otter Spirit

Hi Susan,

Thank you so much for your lovely review! We’re really happy to hear that you’re pleased with both the product and our customer service.

It’s great to know we could quickly help you with your request for a larger bead size and that your new bracelets are exactly what you wanted. We always aim to make sure every piece feels just right for our customers.

We truly appreciate your trust and support, and we’d be delighted to have you shop with us again in the future.

Warm regards,🦦💖

Bedømt til 5 ud af 5 stjerner

The bracelets I received were beautiful…

The bracelets I received were beautiful and I wear them often. I highly recommend this company for thoughtful gifts!

9. marts 2026
Uopfordret anmeldelse
Otter Spirit-logo

Besvarelse fra Otter Spirit

Hi Aliki,

Thank you so much for your kind words! We’re really happy to hear you’re enjoying your bracelets and that you’d recommend us for thoughtful gifts.

We truly appreciate your support and hope you continue to love wearing them!

Warm regards,🦦💖

Bedømt til 5 ud af 5 stjerner

The bracelets are so beautiful and high-quality.

The bracelets are so beautiful - wonderful quality and energy.
The team is so sweet and helpful.
Shout out to Jen, whom I communicated with the most. Thank you for making the experience special. I appreciate it.
And I love the fact that they donate to the otter community.
Thanks again.
Blessings and magic to you - from Anna the Aussie.

28. februar 2026
Uopfordret anmeldelse
Otter Spirit-logo

Besvarelse fra Otter Spirit

Hi Anna,

Thank you so much for your beautiful and thoughtful review! We’re truly delighted to hear that you love the bracelets, their quality, and the energy they bring.

It means a lot to know you had such a positive experience with our team, and we’ll be sure to pass your kind words on to Jen—she’ll be so happy to hear this. We’re also really glad the connection to the otter community resonates with you.

We appreciate your support and your lovely message of blessings and magic all the way from Australia 💛

Warm regards,

Bedømt til 5 ud af 5 stjerner

Outstanding customer service

I purchased two bracelets. When they arrived, they looked to be of really good quality, and the one was, but the other bracelet broke almost immediately. I had provided that review to the company to let them know, understanding that it could have just been a defect in the one band. Without any request, they promptly replied and shipped me a replacement bracelet. Their customer service was truly outstanding. Beyond the product, I would shop here again and tell others based off of my overall experience. This company is worth supporting.

27. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First time ordering

First time ordering. Great quality and packaging of gemstone bracelets. One bracelet was left out in shipping. Immediate attention given and bracelet was sent priority. Customer service was beyond excellent. They have redefined a quality product line as well as what first class customer service really is. Appreciate $1 donated in care of the otter's.

9. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

ONE OF ONE!


From the moment you interact with their brand, you can feel the intention, integrity, and heart behind everything they do. Otter Spirit isn’t just a company—it’s a lifestyle rooted in authenticity, mindfulness, and soulful connection. Their products are thoughtfully curated, beautifully crafted, and genuinely uplifting.

23. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This company!!!!🤩 I honestly have never…

This company!!!!🤩 I honestly have never experienced better customer service which is so encouraging because they’re a business that sells intentional products with true spiritual impact and so if just adds to their authenticity. The genuine gem stone bracelets I have received from Otter Spirit are absolutely beautiful and top quality. You can feel the love in each piece. Also the fact that they care for the otters in Monterey is 😭😭 love this so much!!!
I have purchased several bracelets for myself and friends and it’s so special that you receive a little card detailing the gem stones abilities and associations. Wonderful addition to your spiritual awakening! Love yourself and wear these precious stones!!

20. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing quality and service

The quality of the gemstones is amazing, and the customer service and accommodations were top notch. Incredibly polite and quick responses and willing to work with me on changing orders or requests. Definitely shop here!!

13. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Beautiful high-grade stones, even better customer service

Ordered during the holiday crunch and experienced a few snags with certain bracelet's availability after my order was placed. Customer service notified me about this before the shipment launched so I could select another product instead.
Jen Williams from Otter Spirit is absolutely fantastic. Stayed with me every step of the way and responded to every email within minutes prividing solutions! Will shop here again and highly recommend this company!

6. januar 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere