Ostrich Anmeldelser 

Wonderful professional friendly service. Highly trustworthy. Great communication and honest. Has been a pleasure to use them so far and will be using them again

I had a lovely experience listing my property with Ostrich. The photographer who came to photograph my property was really friendly and prompt. And the turnaround time between taking the photos and seeing a draft listing was so fast.

Ostrich provides a first class experience. Friendly and super communicative, every step was so easy. My listing also looks fantastic and I'm so pleased.

Selling with Ostrich was a joy.

The photos they took of our home were gorgeous, and getting set up on the platform was easy. We loved having input over who came to view. It meant we could focus on committed buyers rather than just anyone keen on having a look.

We weren’t in a massive rush to move, but we were curious to see what price we could achieve and Ostrich made it easy to test the waters without any pressure and found our buyer quicker than we expected.

Duncan and the team were excellent — offering practical guidance when needed and always checking in and making sure the sale was on track. Being under offer meant we were in a strong position when it came to securing our forever home outside London.

Without hesitation we’d recommend Ostrich to anyone thinking ahead about their move.

We had a great experience selling our home with Ostrich. From the very first conversation, they were professional, approachable and reliable. Throughout the process, there was always someone available to speak to, including during evenings and weekends, which really helped us feel supported and in control at key moments.

One of the things that really stood out to us was the way Ostrich communicated. Everything was explained clearly and in plain language, without the jargon or salesy tone that you sometimes get with property professionals. It made us feel comfortable asking questions, and we always got honest, thoughtful answers. We never felt pushed or rushed, just guided.

Chené, in particular, was a real asset. She was consistently cheerful, helpful and clear in her communication. She brought a positive energy to every call and email, and she struck just the right balance between friendly and professional. Even when unexpected issues came up, she handled them quickly and calmly, which made a big difference in keeping stress levels low. It’s rare to deal with someone who is so well organised and also genuinely nice to work with.

We also really appreciated that Ostrich didn’t treat us like just another transaction. They took the time to understand our situation and were always available to talk things through. It felt like we had a real partner in the process, not just an agent ticking boxes. That human touch gave us a lot of reassurance along the way.

Overall, Ostrich offered a service that was efficient, friendly and very easy to work with. The whole team was helpful, and we always felt that our sale was in safe hands. We'd absolutely recommend them to anyone looking to sell their home.

It's been an absolute pleasure working with Rich and the team at Ostrich. This was our 3rd time selling a property, having previously worked with some of the highest rated agents in London, and it was the smoothest and best experience so far.

The team were very professional from the start, the photographer did a great job showcasing our flat in the best light possible and platform itself was very slick and easy to use.

We also really liked the self-managed viewing process as it allowed to us find and select the right buyer at a price which was higher than valuations from other agents.

Would certainly recommend to anyone selling or buying a property in London!

Just a fabulous experience start to finish. The Ostrich team are wholly client focused, and genuinely want the best result for everyone. The entire process is totally transparent and I felt supported every step of the way

Very personable and professional interactions

Overall great service and communications. I love the concept of pre-sales, this encouraged me to considering selling my apartment to a great buyer and made my future dream property purchase possible.

This process was extremely smooth, with clear help and guidance offered along the way by everyone I dealt with from Ostrich to push the purchase through in less than 2 months (!!).

I also loved being able to interact with and get to know the seller directly. Would strongly recommend going through Ostrich, either as a buyer or a seller.

Ostrich provided a fantastic service when I sold my flat. They found a good selection of quality potential buyers who had the right expectations around price. Rich from Ostrich then helped manage the selling process, including dealing with and smoothing over the inevitable issues that arose. Rich was always available to answer by questions. I can highly recommend Ostrich.

I had a great experience as a buyer purchasing a home through Ostrich. Rich was very approachable and communicative at every stage. He showed me around the flat and kept in touch regularly via email and phone throughout the process. I was treated fairly and felt Rich acted as a trusted broker between me and the sellers. The process was smooth with exchange happening within 3 months. Thank you Rich for your support throughout.

Richard and Ostrich have broken the mould of Estate Agency and produced an efficient service for sellers, and for buyers who know where they want to be. Fast response to queries and with considerable experience in the process of buying and selling, this proved to be a smooth process. Highly recommended.

Coming across Ostrich by chance when looking to put my house on the market was a real godsend. They were a pleasure to work with from the first day right through to completion. Their level of knowledge and their commitment is outstanding as is the communication and personal approach. I very strongly recommend Ostrich to anyone looking to buy or sell property in the areas they cover. Chapeau guys ! A great experience.
CB

Very slick and personalised process on the sell-side.

I don’t think this is a good place for serious buyers, it is great for sellers thought. Ostrich ask you for id just to request a viewing (I don’t trust my data being stored and used) and this process won’t guarantee you that the property will be available for purchasing anyway, I found quite a few properties that I could buy but ostrich is for SELLERS to test the market before actually selling.🥲

Very slick onboarding process with fast friendly customer support at every stage.
The UX/UI of the platform is pleasing too. Really enjoying the service so far.

A really professional and friendly team to work with! From visiting the property to take photos through to receiving the valuation and listing, the entire process was smooth from beginning to end, and we’re delighted with our listing. Special shout out to Daisy who was so lovely and friendly!

From my very first initial contact to listing a couple of weeks later, the Ostrich team have provided a no-hype, no pressure, professional sales process. My personal needs were understood and taken into account and the valuation was justified by very relevant hard sales data. I felt completely comfortable listing my home because the process gave me control over time frames and viewings. I love the unfussy website, beautiful photos and the simplicity of the 'blurb' which is free from the usual superlatives.

I have bought and sold many houses over the years and I really hope these guys succeed in setting a new standard in estate agency, taking unnecessary heat and excessive costs out of the market.

A special mention too to Daisy the photographer who caught the last of the autumn colours on the trees and some unexpected sunshine on a grey and miserable day.

I had a wonderful experience with the state agency.

The photographer, Daisy, was incredibly professional and so friendly. She made me feel really comfortable during the shoot.

The whole process was smooth and efficient, and I love how the pictures turned out.

It was such a nice surprise to receive a gift voucher too.

I'm really impressed with this agency and would highly recommend them.