I chanced upon this brand on Instagram and was pretty captivated by their story - mainly using the best ingredients in perfumery. I bought some (Rose and Cashmeran velvet), and I absolutely loved it.... Se mere
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Se, hvad kunderne siger
A friend of mine recommended Ostens as I love trying out smaller in house brands. I didn’t realise that it was primarily appointment only and just buzzed through unannounced in the London showroom. Th... Se mere
I love this company so much. I’ve tried all their scents, bought two and will definitely save for more. Every one of their perfumes is amazingly gorgeous, original, subtle and memorable. More than tha... Se mere
Smooth shopping experience and free delivery was a bonus! My samples came in a lovely package with a handwritten note- what a nice personal touch! I've got Jasmine and Patchouli II and both are exquis... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Ostens was born from our desire to create beautiful fragrances, using the world’s finest ingredients in their purest form. Bringing together five of the most celebrated master perfumers, we asked each one to dream big and awaken their imagination without rules or limitations. No brief or budget - just creativity at its best. The result of ripping up the rule book is Ostens – our debut collection of six carefully crafted Eau de Parfums each one inspired by a single raw ingredient. From the natural Rose Isparta to the discovery of molecule Cashmeran Velvet, each fragrance is an authentic expression of talent and creativity unleashed, ingredients in their purest form, combining provenance and beauty for you to discover and fall in love with.
Kontaktoplysninger
New Quebec Street, W1H 7DD, London, Storbritannien
- 02070343410
- hello@ostens.com
- ostens.com
4,8
Fremragende
278 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautifully and carefully packaged
Beautifully and carefully packaged, this is the most elegant fragrance discovery set I have ever received! The scents are incredible too, hard to pick a favourite.
3. maj 2022
I’ve paid for the product but have not…
I’ve paid for the product but have not received it!
28. april 2022
Besvarelse fra Ostens
Hi Max,
we are so sorry you haven't received your order. We have just received your message yesterday evening and someone we be in touch very soon to resolve this for you.
Best Wishes,
The Ostens Team
Simply beautiful
26. april 2022
Great company and great customer…
Great company and great customer experience - would recommend and certainly always purchase from their extensive range - so beautiful!
19. april 2022
A brilliant collection
I was gifted the Discovery collection and I can definitely recommend this brand to anyone looking for scents which honestly makes you feel empowered and incredible.
I absolutely love the scents, they’re not too strong but perfect and lasts all day!
13. april 2022
Easy to order sample online
Easy to order sample online-I am a technophobe; and sample arrived on time as promised.
12. april 2022
Fresh and lovely fragrance
12. april 2022
Exquisite in every way.
Arrived incredibly quickly and exquisitely packaged. The fragrances are divine.
8. april 2022
Excellent service with fast shipping. A+++++.
Excellent service with fast shipping and good communication. A+++++.
6. april 2022
The most beautiful scent and packaging!
30. marts 2022
Patchouli perfume as adverised
Hugely disappointing the patchouli so low on scent range as to be indiscernible swamped by violet.
Revolting
25. marts 2022
Besvarelse fra Ostens
Hi Angela,
We are so sorry to hear you don't like our modern take on Patchouli Heart No. II. We hope you have enjoyed the other fragrances you have purchased from us. Please reach out to hello@ostens.com if you would like any assistance or recommendations on our scents. We'd love to help.
Best Wishes,
The Ostens Team
I love this company so much
I love this company so much. I’ve tried all their scents, bought two and will definitely save for more. Every one of their perfumes is amazingly gorgeous, original, subtle and memorable. More than that, though, everything the company does is done with care and attention to detail. Just a wonderful experience buying from them and I couldn’t be happier with the divine scents!
7. marts 2022
Pack of samples arrived quickly
Pack of samples arrived quickly. The perfumes smelled pleasant but didn’t last long enough
28. februar 2022
Besvarelse fra Ostens
Hello Gail, thank you so much for sharing your feedback with us, if you would like some tips and tricks to help the fragrances last longer on the skin please reach out to us on hello@ostens.com we'd love to help!
Great brand with extremely high quality…
Great brand with extremely high quality fragrances. The discovery set I purchased contained beautiful natural smelling fragrances that truly capture ingredients in their true form. Very impressed with the formulation, scent profile, longevity and projection. Refreshing to find brands that invest in quality and olfactory experience!
9. februar 2022
Really good company ethos.
great packaging, good business model - you can redeem the cost of the discovery pack against your full price order, so win-win. a couple of stand-out smells for me but many didn't last long on my skin. i will purchase again.
24. januar 2022
Original,unique perfumes…
I have purchased the library of scent for family members as they make lovely gifts and can be used against the price of a full bottle. My absolute favourite is patchouli heart no II with cashmeran velvet a very close second . These also layer beautifully . Haven’t wanted to wear anything else since I purchased !
12. januar 2022
5 stars for excellent service and top…
5 stars for excellent service and top notch fragrance.
6. januar 2022
My Husband ordered 2 gifts as surprise…
My Husband ordered 2 gifts as surprise Christmas presents for myself.
We did not receive the items in the post.
Very poor communication and still no refund.
Thank you for your reply.
You have only refunded £100 for 1 item. We are still awaiting a refund of £30 for the second item.
Thank you
A full refund received.
3. januar 2022
Besvarelse fra Ostens
Hi Sara,
Thank you for your feedback, we are extremely sorry there was an issue with the courier delivering your items and that you never received them. We have issued a full refund as requested opposed to replacement.
Again many apologies for the inconvenience.
The Ostens Team
Hello Sara,
We have followed up with PayPal and outstanding balance should be with you in the next couple of days.
Many apologies for the delay.
The Ostens team
Hi ,thank you for the swift delivery…
Hi ,thank you for the swift delivery and kind note .A superb gift for the wife .Best regards !
3. januar 2022
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