Our jewellery pieces are beautiful! I ordered the men's Family Pride Leather Bracelet, as my partner works FIFO a piece that had our daughters name on it that would be durable but a daily reminder... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
The package was totally damaged. The earrings were damaged as well. Post raising my concerns, I was sent another pair of earings, which I received in good condition. I am satisfied with the prompt r... Se mere
Virksomheden har svaret
Recently ordered a birth flower necklace with my son's birth month flower and initials on the back. Its such a beautiful necklace that came in gorgeous packaging. It's also high quality, and the prett... Se mere
Virksomheden har svaret
Was beautifully packaged and looked every part as good in person as did on the add ,my wife loved her gifts and loved the clear ones the best as I bought her all 3 sets ❤️. Cheers guys fast delivery n... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our mission is to be your first choice whenever you want to purchase personalized jewelry. We want to help people show love and appreciation to each other through jewelry and celebrate those hard working mums & dads, doting grandparents, cherished brother & sisters, the crazy aunts & uncles and the loving friends. A brand that provides quality and value and doesn't break the bank to have that special piece. From meaningful necklaces that you can wear close to your heart with pride to sparkly earrings to help you dazzle, down to the precious bracelets we've got you covered.
Kontaktoplysninger
Australien
- support@oscarwillow.com
- oscarwillowco.com
4,2
God
172 anmeldelser
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Besvarelse fra Oscar Willow & Co
Hi Deborah,
Thanks for the feedback and sorry to hear you were not happy with your items.
We have to respectfully disagree that the stones are dull. We have plenty of photos on the product page on our website of what the item looks like and have had many reviews for this item saying how shinny and sparkly they are.
Everyone opinions and expectations are different and we are sorry we did not live up to yours on this occasion.
Thanks,
Chris
Cheap jewelry
The delivery was fine but the product does not meet the expectations. Both the earrings and necklace feel very cheap and it is not silver jewelry.
I will not order from this site again.
11. juni 2024
Besvarelse fra Oscar Willow & Co
Hi Aliki,
Thanks for the feedback and sorry we did not live up to your expectations on this occasion.
Thanks,
Chris
I was very happy to be updated…
I was very happy to be updated regularly with the progress of my parcel and delivery of the package.
The whole experience was very pleasant and I felt like it was worth the time spent
29. maj 2024
Besvarelse fra Oscar Willow & Co
Hi Michele,
Thank you so much for the great feedback!
We are happy to hear you had a great experience and our tracking system kept you updated every step of the way.
Thanks,
Chris
Besvarelse fra Oscar Willow & Co
Hi Suman,
Thank you for your feedback and sorry to hear you were not happy with the size of the earrings.
Size can be a personal preference and I have had some customers say the same earrings are too big so it really depends on what type of jewelry you like. As they say beauty is in the eye of the beholder!
To assist with this we have a photo with the size of the earrings on the website and also a photo with the earrings in a persons ear so you can gauge the size of the earrings before you purchase.
Hopefully you will have more luck with you next purchase.
Thanks,
Chris
Great Service
Items were delivered in timely fashion and were exactly like they appeared.
3. juni 2024
Besvarelse fra Oscar Willow & Co
Hi Louis,
Thanks for the great feedback!
We are very happy to hear you are happy with the service and experience with our store.
Thanks,
Chris
Good Quality product.
15. maj 2024
Besvarelse fra Oscar Willow & Co
Hi Manoj,
Thanks for the great feedback and we are very happy you are happy with our items.
Thanks,
Chris
Besvarelse fra Oscar Willow & Co
Hi George,
Thanks for the great feedback.
We are happy you liked your item and the experience with our store.
Look forward to future orders from you!
Thanks,
Chris
The earrings were posted as "diamond"…
The earrings were posted as "diamond" earrings which they are not. False advertising to say the least. RIP off.
27. maj 2024
Besvarelse fra Oscar Willow & Co
Hi Rebecca,
Thank you for the feedback.
The item you are referring to uses the word 'diamond' as a descriptive word in the advertisement to portray what the item looks like.
There is no mention on the product page that the material used are diamonds. Sorry for the confusion.
Thanks,
Chris
Delivery was excellent and fast
Delivery was excellent and fast , not really happy with product , a lot smaller than on the add , and not shiny very dull , won't order again sorry I was so looking forward to earrings disappointed
24. maj 2024
Besvarelse fra Oscar Willow & Co
Hi Rosie,
Thank you for your feedback and sorry to hear you were not happy with the size of the earrings.
Size can be a personal preference and I have had some customer say the same earrings are too big so it really depends on what type of jewelry you like. As they say beauty is in the eye of the beholder!
To assist with this we have a photo with the size of the earrings on the website and also a photo with the earrings in a persons ear so you can gauge the size of the earrings before you purchase.
Glad to hear you were happy with the speed of the delivery.
Thanks,
Chris
I never received my order
I never received my order! I received a text that it was delivered but it was not in my mailbox!
20. maj 2024
Besvarelse fra Oscar Willow & Co
Hi Francis,
Thank you very much for letting us know.
This is the first we have heard that there was an issue with the delivery of your order and we are very sorry about that.
We have since reached out to you and you have now confirmed that you have received the order as it was incorrectly delivered by the shipping company but they have retrieved it and delivered it to you.
Unfortunately sometimes the shipping companies let us down but I am glad we were able to work through this to ensure you received your beautiful items.
We will always make sure our customers receive the items they ordered and if we can't get an outcome with the shipping company we re-send the order.
Thanks,
Chris
Absolutely brilliant company can not…fault the products
Absolutely brilliant company can not fault them from the description off the jewellery to ordering and arriving always kept in touch and could track as well , so please with the cross workmanship and wieght and package as well, will order again from you 10 +
7. maj 2024
Besvarelse fra Oscar Willow & Co
Hi Andy,
What a great review! Thank you so much!!
We are over the moon with how happy you are with the our company and the experience you have had. It is what we strive to achieve so it's great to hear when customers appreciate it.
Looking forward to more orders from you in the future!
Thanks,
Chris
Besvarelse fra Oscar Willow & Co
Thanks for the great feedback!
We are happy to hear you liked the product and the timing it took to be delivered.
Thanks again,
Chris
Was not delivered!!
20. maj 2024
Besvarelse fra Oscar Willow & Co
Hi Patty,
It's very disappointing to see this feedback.
After an email discussion with you before this feedback was left I showed the delivery tracking information that had a photo of your ordered delivered to your front door. You then let me know your friendly neighbour picked it up to keep it safe for you until you returned home.
Being shocked to see this review I contacted you again and you told me the earrings and necklace were delivered, which is what you ordered from our store but not the white pants. I don't sell any clothing as I am a jewelry store!
It seems you have mistaken our store for another business that hasn't delivered your pants and we are getting the blame for it.
Thanks,
Chris
My nieces loved the 2 heart earrings &…
My nieces loved the 2 heart earrings & 2 heart necklaces I purchased from Oscarwillowco. It was very easy to order n delivery was fast . The heart earrings shine so bright n the heart necklace looks amazing i will definately recommend OWC to my family &friends
20. maj 2024
Besvarelse fra Oscar Willow & Co
Hi Barney,
Thanks for the fantastic feedback.
We are so happy to hear your nieces loved the earrings and necklaces!
Also great to hear that the process to order was easy and delivery fast. Appreciate it so much that you will share us to friends and family.
Thanks,
Chris
Besvarelse fra Oscar Willow & Co
Hi Sid,
Thanks for the great feedback!
Very happy you like your items.
Thanks,
Chris
Great website easy to navigate…
Great website easy to navigate beautiful items and beautiful presented when delivered
20. maj 2024
Besvarelse fra Oscar Willow & Co
Hi Leon,
Thank you so much for the great feedback.
It means a lot to hear that the website is easy to navigate and the items were beautifully presented when delivered which is what we try hard to achieve. We think the items are beautiful so glad to hear you think so too!
Thanks,
Chris
Easy to deal with
22. maj 2024
Besvarelse fra Oscar Willow & Co
Hi Ron,
Thanks for the feedback.
We are glad you had a great experience with us and our customer service is what we pride ourselves on!
Thanks,
Chris
Cheap jewellery deals
15. maj 2024
Besvarelse fra Oscar Willow & Co
Hi Laura,
Thanks for the feedback.
Not having a physical store helps us keep our prices as low as possible for our customers to enjoy!
Thanks,
Chris
First I heard of this company and they…
First I heard of this company and they did a great job and the item is fantastic, Thanks
20. maj 2024
Besvarelse fra Oscar Willow & Co
Hi Joseph,
Thanks for the feedback and it's great that you have now heard of our company and you had a great experience!
Thanks,
Chris
Besvarelse fra Oscar Willow & Co
Hello,
Thank you for the great feedback.
We are so happy you love the item.
Thanks,
Chris
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