Customer service was great!
Customer service was great in particular Amy Clark. She us the epitome of what a customer rep should be. I wish there were others to share the customer first attitude. Great job Amy+
11. marts 2026
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
Ornaments Co. started from a simple and personal moment. My husband surprised me with a personalised name necklace — a gift that instantly became one of my most cherished jewellery pieces. When our friends and family saw it, they loved it just as much. That single heartfelt gift inspired us to turn this idea into a brand where personalised jewellery carries real meaning. From that moment, Ornaments Co. was born — not as a big company, but as a small family-led passion project focused on creating jewellery that tells a story. What began with one necklace and a dream gradually grew into a dedicated small team. Over the years, our business expanded naturally as customers shared their personalised pieces with loved ones, creating a community built on trust, meaning, and emotion.
Kontaktoplysninger
3/28 Brickworks Drive Holroyd NSW 2142 Australia, 2142 , Sydney, Australien
- +61 2 9057 6447
- hello@ornamentsco.com
- ornamentsco.com
3,9
God
8 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Okay
I orderd a custom made necklace on the 24th of February, said it would take up to 9 days until its being shipped. It has now been 14 days and i’m getting no updates and they don’t answer when i say i want a refund.
Would never ever order again
EDIT: After i gave them a bad review they finally decided to take action to the problem, they gave me a 50% refund and the necklace got delivered after a month, 2 weeks late
10. marts 2026
Uopfordret anmeldelse
Great service and great product!
The site was easy to navigate and find what I was looking for. I tested this company out by purchasing a set of cufflinks for my wedding. They showed up about 9 days later and we're beautiful. Felt sturdy and well made. The support I received from Emma on letting me know timelines for when my order would arrived was very friendly and helpful. I liked the first set purchased that I purchased 6 more sets for my groomsmen as well! Thank you so much for the great pricing and great service! 10/10 would recommend.
6. februar 2026
Uopfordret anmeldelse
The website was easy to navigate
The website was easy to navigate, ordering process simple and delivered product exactly as custom ordered. Very pleased. Thank you.
28. januar 2026
Besvarelse fra Ornamentsco
Thank you for your kind words! We’re delighted you love the style and craftsmanship. Your support means a lot to us!
Non rispettate i tempi di consegna e non rispondete alle mail. NON ORDINATE NULLA
Pessima esperienza
11. december 2025
Besvarelse fra Ornamentsco
Thank you for your feedback. We can confirm that your order was delivered within the estimated timeframe. However, we did reach out to offer compensation and haven’t yet received a response. Please check your inbox and get back to us so we can assist you further.
Gold necklace with garnet stone
The necklace is beautiful. Delivery was quick too, considering it is a busy time of year. The necklace looks as good ‘in person’ as it does in the photos.
12. december 2025
Besvarelse fra Ornamentsco
Thank you for your lovely feedback! We’re so pleased you’re happy with the necklace and the quick delivery. Enjoy!
Dette er Trustpilot
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