I want to share this honestly because I wish someone had warned me before I bought. This is a premium-priced product, and I expected premium reliability and support to match. What I got instead: a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Shockingly excellent purchase. Customer support, problem solving, product function, product benefits - have all been incredibly positive. Has changed my life for the better in several ways from... Se mere
Incredible customer experience! Every interaction I've had with the folks at Orion is great. Also, they constantly are dropping new software updates and news around the products, and it's so fun to ge... Se mere
My husband and I don't have to compromise on temperature anymore at night, and this has made the biggest difference in us both getting restful sleep! They do a whole sleep study analysis before starti... Se mere
Virksomhedsoplysninger
- Producent af medicinsk teknologi
- Bioteknologivirksomhed
- Fitness- og ernæringstjeneste
- Madrasbutik
- Søvnklinik
Skrevet af virksomheden
Orion Sleep makes the world's smartest sleep system. The Orion Sleep Disruption Test tracks your sleep, analyzes disruptions, and senses fluctuations that might be causing them. The Orion Smart Cover uses water to cool or heat your body to the perfect temperature and fits over any standard mattress. Orion Intelligence uses the built-in sensor to monitor sleep stages, heart rate, movement, and HRV.
Kontaktoplysninger
4,4
Fremragende
22 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Orion cooling system review: solved hot sleeping, excellent support, still improving
I’ve been a hot sleeper for years, frequently waking up sweating and needing to lower the AC to ~67°, which made things uncomfortable for my wife. I had followed Eight Sleep for a long time but couldn’t justify the cost, so I decided to try Orion Sleep after extensive research.
Setup & App Experience
Setup was relatively straightforward, and the app guided the process well. That said:
* Dual-user setup wasn’t very intuitive at first
* Some early bugs (WiFi setup issues, unnecessary water refill prompts)
Customer Support (Standout)
I experienced hardware issues early on and went through multiple towers. While not ideal, Orion’s response was excellent:
* Fast, proactive replacements
* No friction or delays
* Clear ownership of issues
What stood out most was the level of engagement. I had direct communication with Harry (CEO), Praveen, and Rochelle, who were very responsive and proactive. At one point, they even shared their mobile numbers so I could reach them directly. That level of customer support is rare and made a big difference.
Performance (Core Cooling)
Now that the system is stable:
* I am no longer waking up sweating
* We don’t need to excessively cool the room
* My wife is much more comfortable
From a cooling and temperature regulation standpoint, Orion delivers and competes strongly with other smart mattress systems.
Areas for Improvement
* Sleep tracking and insights are still developing
* AI-driven recommendations could be more actionable
* App experience could be more polished
Final Verdict
Orion delivers where it matters most: temperature control and improved sleep comfort. While there were early adopter challenges, strong customer service and ongoing updates make this a compelling option.
Would recommend for hot sleepers, with the expectation that software and insights continue to improve.
23. april 2026
Uopfordret anmeldelse
Orion delivers on the promise of better sleep.
First thing that makes me feel good about Orion is their customer service, Orion has a customer support team second to none. Second thing is Orion promised to improve my sleep quality and they delivered. My sleep duration has increased, as well as my deep sleep. I went from 2 to 3 days of 2 hours plus of deep sleep per month to 15 plus days. My monthly deep sleep average is 2h15m a night. I switch to night shift since sleeping with the Orion sleep system and my sleep quality now is even better than when I work day shift. I highly recommend the Orion if you are looking for better sleep quality.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Orion Sleep
Thank you Reggie for the support and review!
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