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Organicawines.co.uk Anmeldelser 

61
•
TrustScore 4.5 ud af 5

4,7

Vinhandel
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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Really impressed with Organicawines. I've ordered twice through them and every time they've had the best available price, the beers have arrived very securely packaged, are the correct, genuine drink... Se mere

Bedømt til 5 ud af 5 stjerner

Delivered quickly order 100 percent correct competitively priced happy customer will be using again for sure 5 stars all the way 😊😊😊😊😊

Bedømt til 5 ud af 5 stjerner

Bought a large order of wines for a gift which arrived well packaged and was delicious. Delivery communication was great. A good selection of distinctive wine, mostly organic. Website shows a useful... Se mere

Bedømt til 5 ud af 5 stjerner

I had a query before ordering which was answered really quickly and they were very helpful. Order arrived in good time and I was informed of all the tracking stages. Excellent value wine too.

Virksomhedsoplysninger

  1. Vinhandel
  2. Alkoholbutik
  3. Engrossalg af spiritus
  4. Ølforretning
  5. Gavebutik
  6. Vingrossist og -importør

Skrevet af virksomheden

At Organica Wines, we believe that the joy of wine and gourmet foods should be accessible to everyone. Our mission is to carefully source the finest organic, conventional, and biodynamic wines, ensuring that our customers enjoy premium quality at affordable prices. Located in the heart of London, we are dedicated to delivering exceptional quality, taste, and value. In addition to our commitment to quality and taste, we are deeply devoted to sustainability and environmental responsibility. We carefully select producers who share our values, prioritizing eco-friendly practices in viticulture and production. By supporting organic and biodynamic farming methods, we not only deliver exceptional wines but also contribute to the health of our planet. At Organica Wines, we believe that enjoying great wine should also mean supporting a sustainable future.

Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

61 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(61)

35 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Organic wine

Can’t vouch for the wine as it’s a gift but delivery was super speedy and great to be able get small bottles of organic wine. Postage was expensive as only put in a small order but the wine had to be organic.

15. december 2025
Bedømt til 5 ud af 5 stjerner

Excellent service

Organic wines stocked a specific wine I was looking for at a good price. Ordering was easy and delivery was perfect. Would definitely order from them again and would recommend.

26. november 2025
Bedømt til 2 ud af 5 stjerner

Poor customer care

I ordered six bottles to try. First one I opened was off. I could not find anything on their website about their policy on this so I emailed them. I emailed again after I hadn’t heard anything a few days later. The response asked me to return the bottle. I responded that obviously the bottle had been opened so did they want me to return the empty bottle. Despite contacting them again I have had no response
Over a month later a despite sending another email I have still had no response from this company. I will not be ordering again and advise others not to order

22. maj 2025
Organicawines.co.uk-logo

Besvarelse fra Organicawines.co.uk

Hi Mrs Ramsden,
Thank you for your feedback. We’re sorry to hear you were disappointed, but we do feel the need to clarify the situation for transparency.
You first contacted us on 25/05, stating that the bottle you opened was "corked" and that you couldn’t find our returns policy. We replied shortly after and provided a direct link to our refund policy, which is clearly listed at the bottom of every page on our website!
As explained in our response, we follow standard practice in the independent wine trade: when a wine is suspected of being faulty, we ask for the bottle to be returned (at no cost to you) so we can assess the issue, report it to the producer, and if necessary, make a claim with our insurer. This is common procedure, especially when dealing with natural wines and small scale producers.
In this case, it is also worth noting that the bottle in question is sealed with a synthetic mushroom closure, which means it cannot be “corked” in the traditional sense. Still, we took your concern seriously and offered to proceed according to our policy.
Your reply “Do you really want me to return the empty bottle?!” suggested the wine had already been consumed or discarded. Like any retailer, we cannot offer a refund or replacement for a product that is no longer available for review. This policy is not unique to us, it is standard, fair, and clearly communicated.
We are always happy to assist when a genuine concern is raised through the proper channels. Leaving a negative review while refusing to follow a clearly explained and industry standard process is not a constructive or honest approach.
Should you wish to proceed by following the return procedure, we are still happy to help.

Organica Wines Team

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