Oran Care-logo
Besøg websitet

Oran Care Anmeldelser 6

•
TrustScore 2.5 ud af 5

2,7

Hjemmesygepleje
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Hjemmesygepleje
  2. Hjemmehjælp
  3. Ældrepleje
  4. Undervisningscenter

Skrevet af virksomheden

Oran Care is an award winning Fife-based home care provider, rated 5 (Very Good) by the Care Inspectorate. We take pride in making sure we only recruit the highest quality of staff to support older people to live independently with dignity and respect in the comfort of their own homes. Committed to raising the standard of care at home, we provide person centred, relationship focused care and offer a range of dynamic services to suit the needs of each client. To learn more about our services, please give us a call on 01334 652987 to talk to one of our advisers.

Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

6 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 2 ud af 5 stjerner

I find Oran Care lacking in caring for…

I find Oran Care lacking in caring for their clients, they change times constantly and don’t let the client know, and don’t reply to phone calls when things go wrong, it is very stressful not knowing what is going to happen on a daily basis

14. oktober 2024
Uopfordret anmeldelse
Oran Care-logo

Besvarelse fra Oran Care

Dear Alison,Thank you for the feedback. We're sorry your experience of our service has not been to the highest standard and this has caused you stress. I'm glad that we have had the opportunity to speak to you and your son and that issues around times and communication have been resolved. I understand our Care Coordinator will keep in touch with you and continue to review the times so any issues that arise can be dealt with immediately. Kind Regards Audrey

Bedømt til 1 ud af 5 stjerner

Left a review which was adequately…

Left a review which was adequately true.. left out the part where they were signing there notes calling my parent a different name so there legally binding files then became falsified documents should anything have happened .

They do not keep carers updated on things either

But Oran did not like this review and tried to get trust pilot to remove it but I didn’t say anything bad or that wasn’t true

5. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Oran "Care?"

Total lack of continuity of care. Couldn't even guarantee the DAY we required. Once a rapport had been established with a carer we were advised it didn't suit their rota and they couldn't guarantee we would get them again. For this reason we regretfully have to go through the process of searching for another care service.

5. september 2023
Uopfordret anmeldelse
Oran Care-logo

Besvarelse fra Oran Care

I'm very sorry to hear that you are unhappy with the delivery of our service. Continuity of care is one of our key objectives and we work hard to maintain this at all times. Our staff work a rotating pattern that allows them to have days off, including every second weekend. This means that we cannot send the same member of staff every week. I appreciate that it is difficult having to go through the process of searching for another care company and hope you can find one that better suits your needs. Please do not hesitate to contact us if we can help in any way.

Bedømt til 5 ud af 5 stjerner

Oran Care provides home care of a very high standard.

I have used Oran Care for 18mths to provide care for my uncle. firstly just to visit twice a week to do shopping but gradually he has needed more help and for the last 6 months has had a daily visit to check he is OK. I have nothing but praise for the help the care team are giving him, they always let me know if they have any concerns and recently they asked if they could add an additional visit at the end of the day as were concerned he was forgetting to lock the door in the evening. It is called a "Tuck" visit - just a 30 min visit to check all is fine.
He has no family nearby and I live 250 miles away so can only visit once a month. It is a real comfort to know he is having good quality care in his own home.
The admin team are very supportive and helpful when I have any questions and I am contacted every 6 mths to review his care package. Invoices are always sent promptly which I feel is another good sign of a well run business. I have no hesitation in recommending Oran Care to anyone looking personal care in their own home.

4. marts 2021

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere