Amazing company always helpful . I needed to top up my trading account and Kassia handled the whole thing brilliantly. She was quick to respond, explained each step clearly, and made sure the fund... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have not needed to call support too often, but when I have the experience was always "I know I'm in good hands." What I like is they let me know what's happening so I know they are working on the pr... Se mere
Virksomheden har svaret
The first experience with support was top notch. The spreads are highly competitive. Should I notice anything I'll come back and update this review.
Virksomheden har svaret
So far suport is amazing, realy arrentive and promt. Also, there is minimum slippage. Realy normal market condition. So far very, very good broker. Much better then "famous" one...i recommend Oqtima... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Finansmægler
- også i
- Børsmægler
Skrevet af virksomheden
OQtima, is the embodiment of a fresh era in the domain of online Forex (FX) trading. Brought to life by industry pioneers with an accumulation of over 30 years of combined experience, OQtima is meticulously designed to elevate the trading experience and market accessibility to unprecedented heights. Distinguished by its stable and rapid ECN+ trading environment, OQtima is a love letter to traders globally, a testament to the ideal blend of speed, reliability, and user experience. It stands as a beacon of innovation, redefining how active traders interact with the financial market, ensuring seamless execution and unmatched liquidity. Experience trading like never before. Elevate your trading potential, explore the new dimensions of market accessibility, and step into the future with OQtima. Gain the OQtima edge today.
Kontaktoplysninger
Franklin Roosevelt 247, 3046, LImassol, Cyprus
- +44 330 828 5704
- support@oqtima.com
- oqtima.com
4,7
Fremragende
210 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
brevidade e simpliciodade no atendimento
18. august 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Olá Alex,
ficamos felizes com seu retorno! Clareza e agilidade são prioridades no nosso atendimento.
Obrigado pela confiança!
Atenciosamente
Equipe OQtima
Great experience so far Penni from…
Great experience so far Penni from support has been really helpful
11. august 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Hi Anthony,
thank you for your kind words! 🌟 We’re so glad to hear you’ve had a great experience so far, and we’ll be sure to pass along your praise to Penni. She’ll be thrilled to know she made a positive impact!
Best
The OQtima team
ótimo atendimento solução rápida…
ótimo atendimento solução rápida obrigado parabéns
1. august 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Muito obrigado pelo feedback, Gomes! 😊
Ficamos felizes em saber que conseguimos te ajudar de forma rápida. Conte sempre com a OQtima!
Atenciosamente
Equipe OQtima
Besvarelse fra OQtima
Olá Dose! 😊
Ficamos muito felizes em saber que você gostou do nosso atendimento. Estamos sempre à disposição para o que precisar. Conte com a gente!
Atenciosamente
Equipe OQtima
Pra min e o melhor corretor
Pra min e o melhor corretor, atendimento rápido resolve todos os problemas em minutos e o que trader precisa, rápida retiradas, excelente métodos de deposito, só tenho a agradecer, obrigado Oqtima vocês são tops!
31. juli 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Uau, muito obrigado pelas palavras tão positivas, Neia!
É uma grande satisfação saber que estamos atendendo às suas expectativas e oferecendo a agilidade que todo trader precisa. Seguimos trabalhando todos os dias para manter esse nível de excelência. Conte sempre com a OQtima!
Atenciosamente
Equipe OQtima
Besvarelse fra OQtima
Olá Jefferson! 😊
Muito obrigada pelo seu comentário! Ficamos felizes em saber que a Stefani ofereceu um ótimo atendimento
Conte sempre conosco!
Atenciosamente,
Equipe OQtima
Exceptional Trading Experience with World-Class Support
I've been trading online for a while, but my experience with OQTima has set a new benchmark for what customer-first service looks like.
To start with, the trading conditions are hard to beat. Spreads on key instruments—especially crypto and gold—are razor-thin, and deposits or withdrawals hit my account almost instantly thanks to the fully automated cashier.
The MT5 platform runs smoothly and is configured out of the box with everything I need, so getting an order to market is genuinely friction-free.
What really surprised me, however, was the level of support. I ran into a snag while creating my account and couldn't get past the verification page. Within minutes of sending a WhatsApp message I had a friendly agent on chat, and shortly after that they actually called me to walk me through the steps. It felt like Apple's Genius Bar had been transplanted into a brokerage.
If you're looking for a broker that combines competitive pricing with truly world-class service, OQTima is the one to beat.
23. juli 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Hey there Ricardo,
Thank you so much for your incredible review!
We're thrilled to hear that your experience with OQTima has raised the bar for what you expect from a trading platform. Our team works hard to deliver top-tier trading conditions, so it's amazing to know that stood out to you.
It’s especially rewarding to hear your kind words about our support team. It made our day!
We’re grateful to have you as part of the OQTima community. If you ever need anything, you know where to find us. Happy trading! 🚀
Best
The OQtima Team
The support is always available and…
The support is always available and answers fast
17. juli 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Hi Pas,
Thank you for your kind words! We’re happy to hear our support team has been quick and available whenever you needed. That’s exactly what we aim for!
Best,
The OQtima team
muito bom atendimento super educados e…
muito bom atendimento super educados e compriencivos
16. juli 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Olá Antonio!
Agradecemos muito pelo seu feedback tão positivo 😊
Ficamos felizes em saber que nosso atendimento atendeu às suas expectativas.
Seguimos sempre à disposição para o que precisar!
Atenciosamente,
Equipe OQtima
Ótimo atendimento
Ótimo atendimento, e spreads bem baixos, fora que tem o suporte dedicado pronto pra resolver qualquer tipo de problema, super indico
7. juli 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Olá Paulo,
Muito obrigado por compartilhar sua experiência! Ficamos extremamente felizes em saber que o atendimento foi de seu agrado e que conseguimos atender às suas expectativas.
Na OQtima, nos esforçamos para oferecer o melhor suporte e as melhores condições de mercado para nossos clientes, e é ótimo saber que você está satisfeito com os spreads baixos e com a assistência dedicada.
Se precisar de qualquer coisa, estaremos sempre à disposição para ajudar! Agradecemos muito a sua confiança e recomendação.
Até mais e ótimas operações!
Atenciosamente
Equipe Oqtima
Besvarelse fra OQtima
Olá Danylo 😀
Ficamos muito felizes em saber que está satisfeito com o nosso atendimento!
É sempre um prazer poder ajudar, e estaremos aqui sempre que você precisar.
Atenciosamente
Equipe OQtima
Atendimento Excelente
Fui muito bem atendido pela equipe de suporte da OQTIMA, que demonstrou agilidade, cordialidade e total clareza ao responder às minhas solicitações e dúvidas sobre a conta, proporcionando uma experiência de atendimento atenciosa e eficiente.
12. juni 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Olá Vinicius,
Muito obrigado por compartilhar sua experiência! Ficamos extremamente felizes em saber que nosso atendimento foi à altura das suas expectativas.
Se precisar de mais alguma coisa ou tiver novas dúvidas, estaremos sempre à disposição para ajudar!
Agradecemos mais uma vez pela confiança e pelo reconhecimento.
Atenciosamente
Equipe OQtima
Great support
12. juni 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Hey there Jam,
Our support team really appreciates the compliment!
Whenever you need anything feel free to contact us!
Best
The OQtima team
BEWARE of the WITHDRAWAL FEE TRAP
very UNPROFESSIONAL
they PRESSURE YOU TO DEPOSIT AND MAKE A REVIEW BEFORE YOU KNOW ANYTHING ABOUT THEM
they TRAP YOU by taking a FEE if you WITHDRAW without trading, it's SIX PERCENT (6%) (e.g. OVER ONE HUNDRED DOLLARS for a withdrawal of two-thousand)!
they INCREASED THIS FEE in the past and might RAISE IT EVEN HIGHER
so IF THE MARKET SCARES YOU AND YOU NEED MONEY FOR THE MEDICAL TREATMENT OF YOUR SICK GRANDPA AND YOU NEED ALL OF IT THEN YOU STILL HAVE TO TRADE THERE EVEN THOUGH THERE IS A VERY HIGH CHANCE OF LOSING IT ALL BY DOING SO
THEY WILL TAKE YOUR HARD EARNED MONEY EITHER WAY!
the WITHDRAWAL FEE is 20 USD MINIMUM! This is their commission for a trade of 3 lots, which is ONLY ONE OF THE NUMBERS THEY WILL TELL YOU, THEY MAKE IT UNCERTAIN AND UNSAFE FOR YOU, THEY LEVERAGE ON YOUR NAIVETY, THEY ABUSE THEIR POWER! YOU WILL MOST CERTAINLY ONLY LOSE MONEY WITH THEM!
when the time comes that you need help then you will write with THAI LIVE CHAT AGENTS there and IGORs that have NO CONTROL over the process and TELL YOU OQTIMA COULD TAX YOU, AS IF THEY WERE A COUNTRY
in my opinion: DON'T GO THERE!
ANOTHER BROKER THAT MAKES YOU BROKE!
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Thank you for taking the time to share your concerns.
We're genuinely sorry our service left you feeling pressured and uncertain— that is never our intention.
We want every prospective trader to have all the information they need before making decisions, and your feedback tells us we have room to improve how we communicate.
About the 6% early-withdrawal fee
The fee applies only when funds are withdrawn with no genuine trading activity.
Processing deposits and withdrawals—card charges, bank fees, compliance checks, and liquidity-provider costs—adds up to more than 6% if an account is used solely as a pass-through. The policy simply offsets those costs so we can keep our usual spreads and commissions low for active clients.
To be clear: if you withdraw $2,000 with minimal trading, the fee would be $120 (6%), not $120 plus $20. The $20 minimum only applies to smaller withdrawals where 6% would be less than $20.
Why we have the policy
Unfortunately some actors attempt to exploit welcome bonuses, referral incentives, or payment-processing loopholes. Requiring a modest level of trading activity—or, if not, charging the fee—protects both our firm and our genuine clients from higher ongoing costs.
This is especially important in a trading environment like OQtima where spreads are constantly thin and our commission is probably one of the lowest in the market at 1.5 USD per lot per side.
In regard to what you mentioned, we understand that life emergencies can happen. If you ever face an urgent need—medical or otherwise—please contact our support team directly. We review each case individually and will always do what we reasonably can to address each case.
We've already asked our support manager to look into your interaction so we can learn from any missteps on our side. If you'd like to discuss this further, feel free to email us at QA@oqtima.com. We will personally ensure your concerns are addressed.
Thank you again for bringing this to our attention. Feedback like yours helps us improve the clarity and fairness of our service.
Kind regards,
OQtima Quality Assurance Team
Besvarelse fra OQtima
Olá, Cesar! ✨
Ficamos super felizes em saber que sua experiência com a plataforma e com o nosso atendimento foi positiva, isso realmente nos motiva a continuar oferecendo o melhor!
Se precisar de qualquer coisa, não hesite em entrar em contato, estamos sempre por aqui para ajudar!
Atenciosamente
Equipe OQtima
Attention with client was perfect
Attention with client was perfect, I have no doubts anymore.
9. juni 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Hi Danilo, 😊
We’re so glad to hear that everything is clear now and that you felt well taken care of that’s exactly what we aim for!
Thank you for your kind words. If you ever have more questions or need anything down the road, we’ll be right here for you.
All the best,
The OQtima team
Great customer support
Great support from Penni at OQtima. I sent a query after-hours and it was attended to immediately. Really good customer service.
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Hi there AK!
Thank you so much for your kind words, we’re thrilled to hear that Penni was able to assist you so promptly.
Providing timely and caring support is one of our top priorities, and it’s wonderful to know you had such a positive experience.
Don’t hesitate to reach out anytime, we’re always here for you!
Warm regards,
The OQtima team
Here in friendly comanacation
Here in friendly comanacation
To our need
Good support client
5. juni 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Hi Ters! 😊
Thank you for your kind words! We’re happy to know our support met your needs and that the communication felt smooth and friendly, that’s exactly what we strive for!
Feel free to reach out anytime, we're always here to help.
Best,
The OQtima team
After one month of experience
After one month of experience with OQtima, I can say that the broker seems legit, so far. Stellar support from Stefani and Penni, they are the people that I mostly interacted with from the customer service team.
Unfortunately, on the client relations side, the manager I was initially assigned, Dimi, tried to take advantage of me by trying to have me deposit more money to get ECN+ accounts where this is not even required, probably some tactics for him to gain bonus or commissions, what a shame! When I found out, he was not even able to confront me, they assigned me a new manager.
I would have given more stars if not for the last part that ruined the experience and lowered trust.
3. juni 2025
Uopfordret anmeldelse
Besvarelse fra OQtima
Hello A.
We’re terribly sorry to hear about your negative experience with your initial account manager.
What you described does not reflect our values or the standards we hold at OQtima. We take these matters seriously. Your case has already been escalated internally, and a member of our senior management team will be reaching out to you directly to address the situation in full.
It’s deeply disappointing to know that this incident affected your overall trust in our service. That is never the experience we want for our clients.
On a more positive note, we’re glad to hear that our support team made a good impression and were able to assist you effectively. We’re proud of the service they provide and appreciate you acknowledging their efforts.
We remain committed to earning your trust back and ensuring your experience going forward reflects the standards we truly stand for.
We will be directly in contact soon.
Kind regards,
The OQtima Team
Dette er Trustpilot
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