Optimum Sport Anmeldelser 54

TrustScore 3 ud af 5

2,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great bag (had one for years before I wore it out), great communication from the Optimum team, oh and a great price too!

Bedømt til 1 ud af 5 stjerner

For Christmas, I received a kicking tee bought from this company. However, after about 10 kicks off my brand new tee, one of the pegs snapped off meaning the ball no longer stands up straight on the... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Paid extra for next day delivery because I wanted to take the item on holiday, but arrived a day late meaning that I couldn't. No response at all from customer service. Had I known Optimum Sports.com... Se mere

Bedømt til 1 ud af 5 stjerner

Ordered during Black Friday sales but would not grant discount even though website clearly stated ‘Black Friday sale now on!’ We contacted customer services regarding this and they were most dismissiv... Se mere

Virksomhedsoplysninger

  1. Rugbybutik

Oplysningerne kommer fra forskellige eksterne kilder

Totally committed to providing athletes and teams with industry leading rugby protective wear and equipment.


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

54 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Broken kicking tee

For Christmas, I received a kicking tee bought from this company. However, after about 10 kicks off my brand new tee, one of the pegs snapped off meaning the ball no longer stands up straight on the tee making conversions difficult. I am very disappointed as I was very much looking forward to improving my kicking with this tee. In regards to taking steps forward, I would really appreciate it if the company would offer me a new kicking tee of the one I had or a different, more substantial model.

14. januar 2026
Uopfordret anmeldelse
Optimum Sport-logo

Besvarelse fra Optimum Sport

Hi Scarlett,

We are very sorry to hear that your new kicking tee has broken. We pride ourselves on the durability of our products, so it sounds like you may have received a rare defective unit.

We stand behind our products and are fully prepared to replace this for you.

As we haven't had the chance to speak with you directly yet or received any communication from you directly, please contact our customer service team at Shop@optimumsport.com Quoting your order number.

We can then look up your order and arrange for a brand-new tee to be shipped to you as soon as possible.

Kindest Regards

Team Optimum

Bedømt til 1 ud af 5 stjerner

The kicking tee I was given at…

The kicking tee I was given at Christmas one of the pegs broke after 10 kicks I am extremely disappointed wouldn’t recommend

14. januar 2026
Uopfordret anmeldelse
Optimum Sport-logo

Besvarelse fra Optimum Sport

Hi Isabel,

We are very sorry to hear that your new kicking tee has broken. We pride ourselves on the durability of our products, so it sounds like you may have received a rare defective unit.

We stand behind our products and are fully prepared to replace this for you.

As we haven't had the chance to speak with you directly yet or received any communication from you directly, please contact our customer service team at Shop@optimumsport.com Quoting your order number.

We can then look up your order and arrange for a brand-new tee to be shipped to you as soon as possible.

Kindest Regards

Team Optimum

Bedømt til 3 ud af 5 stjerner

Good customer service

Took a while for item to dispatch but customer services were helpful in sorting

1. oktober 2024
Uopfordret anmeldelse
Optimum Sport-logo

Besvarelse fra Optimum Sport

Thank you for contacting us. We are sorry to learn that you haven't had a positive experience with your recent purchase. We value your feedback and want to ensure we address this matter promptly.

To assist us in investigating this further, could you please provide us with your order number? We have requested this information via Trustpilot and will begin our investigation as soon as we receive it.

We appreciate your patience and understanding.

Sincerely,

The Optimum Team

Bedømt til 1 ud af 5 stjerner

Don't pay extra for next day delivery

Paid extra for next day delivery because I wanted to take the item on holiday, but arrived a day late meaning that I couldn't. No response at all from customer service. Had I known Optimum Sports.com use Everi(Hermes), I would never have purchased the item. Knowing the terrible reputation of Evri/Hermes, why are you still using them?

12. august 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I would like to say a big Thank you to…

I would like to say a big Thank you to the team within this company for providing me with a fast and efficient service,
I ordered some football boots for my sons p.e sessions at school and they arrived the following day, He is extremely happy with them as the velcro fastenings make it much easier for him to put on and take off,
Admittedly I was a little unsure about ordering after reading some reviews on here and it is a shame that some people have experienced a few mishaps with there orders but due to my positive experience I would have no problems recommending or buying from this company in the near future.

19. marts 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ordered during Black Friday sales but…

Ordered during Black Friday sales but would not grant discount even though website clearly stated ‘Black Friday sale now on!’ We contacted customer services regarding this and they were most dismissive and unhelpful and did not reply. VERY POOR CUSTOMER SERVICE!

8. december 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

ordered a pair of cricket training…

ordered a pair of cricket training joggers, but was sent something else, i then tried contacting them via email a week ago and still no response.

30. maj 2021
Uopfordret anmeldelse
Optimum Sport-logo

Besvarelse fra Optimum Sport

We are optimumsport.com this review relates to optimumsports.co.uk a completely diffrent company we do not sell cricket equipment

Bedømt til 1 ud af 5 stjerner

No communication and no item delivered

I ordered an trophy for my daughter. Had to pay £4.99 p&p and 18 days later still no delivery and no reply to my emails. Very disappointed and my review was removed for some reason.

3. december 2020
Uopfordret anmeldelse
Optimum Sport-logo

Besvarelse fra Optimum Sport

This purchase was not made from us we do not sell trophys .

We are www.optimumsport.com this purchase relates to https://www.optimumsports.co.uk/ which is a completely different business and has no relation to us.

Bedømt til 5 ud af 5 stjerner

I found the customer service that I…

I found the customer service that I received was excellent as I could not complete my order on line initially .
The team member placed my order manually and all I needed to do was pay online.
I am very happy withe service and quality of the item. I will be recommending your company

3. oktober 2019
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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