Optima Villas Anmeldelser 

Our 4th holiday with optima villas, once again easy booking , good communication, any problems dealt with immediately ( even on a Sunday !) Villa Rose well equipped with everything you may need. Good cleaning service in villa and pool. We will definitely use Optima again next year.

This is our second time at Villa Maria. We love it! The villa has everything you could wish for to make a self catering holiday stress free. So many utensils, pans, plates and a dishwasher! Inside and outside the villa is comfortable, fabulous and the pool is just amazing. We will definitely return again.

This was our 6th holiday villa booked through Optima and everything was excellent once again. On arrival there was a welcome pack and the villa was in excellent condition. We will definitely book through them again.

We had a fantastic time in Casa Reina plenty of room for four adults and a young child , very helpful people at Optima villas answered emails promptly and with quick decisions would happily book with them again

First time with Optima Villas, having stayed in many Villas, in the SW Corner of Playa Blanca. Cannot fault the App, really 1st Class, and so informative, well done. Would strongly suggest a Handle to exit and enter the pool, 1st step is very narrow. Extremely clean on arrival, and Villa located in a quiet location.

No probs with Optima, booked with them for 3 years.
Second time in Villa Juabel for 3 weeks, nice quiet area about 25/30mins from Playa Blanca centre, however we felt it is in need of some upgrading/modernisation, especially
en suite showers.
Outdoor area is spacious, actual patio furniture needs replaced, some cushions were missing and others badly stained. Due to winds the area was covered in white paint flakes, also around fake grass was needing weeds removed.
Too expensive for next year given how tired it is.

Do not book! Have planned and paid in full (a substantial amount) for a family holiday due to commence in 2 weeks. I was emailed ( not even a phone call!) this morning to say the property is no longer available!!! No call, no offer to accommodate us elsewhere. The office can not be contacted and they will not return my calls. This is supposed to be a ‘premier service’?

3rd time in villa Dafne. We enjoyed it just as much as ever. Optima maintain the same high standards throughout.
Nice team and nice staff. We are already booked for the same dates next year.
We have mentiondd before but it would be nice to have one of these wind breakers on the right of the patio as you step out from the villa to make it more comfortable sitting out in the evening.

We had a wonderful time in this delightful villa. It was clean and well-proportioned and there was a very generous welcome pack to greet us when we arrived. The villa was very clean with generous provision of towels, both bath and pool. The area was also perfect for us. Optimavillas also allowed a late checkout for my elderly parents which was much appreciated, this was organised very promptly. We would love to stay here again.

Lovely villa in puerto del carmen very clean and comfortable beds sofa outdoor loungers and lovely welcome pack booked again for next year .

The location of Villa Rose was fine. We stayed for three weeks and rented a car for the final week in order to explore the island. Unfortunately much of the equipment in the villa was sub-standard. On arrival the parasol was ripped and broken (took five days and two visits to supply a new one). The clothes dryer was broken and rusty, the dishwasher left many items unclean, the blanket was stained, the cushions dirty. I could go on but the worst was the double mattress which sagged in the middle and made sleeping difficult. We were told a new one would be provided...and two different people turned up to measure the mattress....but a new one never arrived. On the plus side the weekly clean was thorough and the villa was quiet at night. Such a pity that the owners don't realise that it's the 'little things' that often make for a great holiday. Even some of the 'welcome pack' items still had their 1 euro and 1.50 euro stickers on them. Hardly quality!!!

We have just returned from 10 days at Villa Celeste , our third booking with Optima . The villa was a great size with plenty of space for the 4 of us and our grandson . The outdoor space has a pool , swings , mini golf , pool table , table tennis and a sun room as well as outside dining area. Unfortunately the weather wasn’t the best and we did miss there being a dining table inside . We had a couple of issues with the property due to the weather but this was dealt with promptly by the great staff at Optima . We have had repeatedly good customer service from them and would definitely use them again for future visits to Lanzarote .

We had an amazing holiday at Villa Casa Salada with Optima. The villa was so light and airy and had everything we needed to have a fantastic stay. The pool was easily the best pool we’ve ever had in any villa, so clean and the temperature was perfect! There were some things that were showing a little wear and tear but this didn’t affect our stay at all. Thanks to the staff at Optima and especially Rachel who promptly came out when we had a small problem. We will definitely use Optima again. The only problem was we had to come home!

We use optima villas regularly. We stayed in Vista Montana this time which was a lovely villa, modern decor,very comfy beds. Good outside area with a nice warm pool. The villa was clean.

The following comment is not a negative just an FYI.

Optima pool towels had a holes In, didn't effect our stay but unusual oversight by optima

The only thing I would add is a heater as it was unusually cold this year. Not just this villa but all accomodation. We heard lots of people talking about how cold accommodation was in general this year

Booking with Optima Villas was easy and efficient. Communication and service from the team was excellent.
The villa itself was well maintained and clean.

Easiest straight forward booking system, communications are very comprehensive and all the staff are polite and very efficient. The Villa was so beyond our expectations, we immediately booked it again on our return to the UK.

First time using Optima Villas have used other companies for many years and found the whole process very easy and amongst the best I have dealt with. Stayed at Villa Algeria on Faro park, clean, comfortable and great access to the walkway, shops, restaurants, bars and bus service which is excellent. Definitely be using Optima again.

The villa we stayed in was clean, well kept and provided plenty of kitchen utensils, seating areas and in a great quiet location. The welcome pack was greatly appreciated. The beds were a little dated and uncomfortable and in need of an upgrade. The TV downstairs did not work either. Optima villas who managed the booking generally provided great communication, except they did not send the email with details of how to enter the villa or any instructions on how to use the security alarm. These difficulties were not a great start to the holiday and had no way of contact except email.

Great company to deal with . Been with them over last 10 years . Villa always in good condition and well serviced . Friendly and helpful staff if any small issues . Heated pools always well maintained. All in all and excellent service

A great appartment through Optimavillas with great service as always. Team are friendly, helpful and always on hand.