Took forever to say they were coming, then they said they had been delivered at a time when my wife and I were home. Nothing had been delivered, I told them and they sent photos of a package on the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Avoid. Purchased a pair of prescription glasses and didn't receive them. Chased and was then told that the frames had been damaged and I needed to select another (I see from other reviews I'm not th... Se mere
The situation was quite urgent, Specsavers wait time was 2-4 weeks due to Covid delays, fortunately we came in contact of Supriya who helped us providing glasses exactly as per prescription just wit... Se mere
Love your range of frames, and your tool for virtual trying on is a nice idea. Quality of both frames and lenses is very good, but unfortunately you can't substitute for trying them on in person. Th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We’re about eyeglasses. Think prescription eyeglasses in Australia, think Optically.com.au. That’s what we’re about. At Optically.com.au, our eyeglasses are about seeing clearly & looking good for less.
Kontaktoplysninger
Suite 5, Level 1, 100 New South Head Road, 2027, Edgecliff, Australien
- +61 0287 660 664
- support@optically.com.au
- optically.com.au
2,8
Middel
201 anmeldelser
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic quality at low prices
27. juli 2019
Uopfordret anmeldelse
an easy to use website with lots of…
an easy to use website with lots of frame and lense options to suit every person and every budget
18. juli 2019
Uopfordret anmeldelse
A great place to buy affordable glasses…
A great place to buy affordable glasses if you know what style you’re looking for
18. juli 2019
Uopfordret anmeldelse
excellent
excellent, very happy with my prescription glasses & lenses, good value for money.
17. juli 2019
Uopfordret anmeldelse
I have bought 1 prescription glasses…
I have bought 1 prescription glasses about 6 months ago. It is sturdy, comfortable and feels pretty premium although it's lot cheaper than local hospitals. The one thing that can be improved is faster delivery but still that's worth the time.
17. juli 2019
Uopfordret anmeldelse
I ordered reglazing of glasses
I ordered reglazing of glasses. Process was smooth and the quality of lens are very good. Would definitely purchase again.
16. juli 2019
Uopfordret anmeldelse
Great service
Had a paid of glasses that needed the lenses changed as my prescription changed. One company would not do it as they said the frame was too old but optically did it for me and it was fine and the glasses still are 6 months on.
My husband ordered a pair of new glasses from there too and they are good quality and seem good.
I ordered a new paid of sunglasses but when they cane they looked and felt so cheap that I am not using them but this is hit and miss when buying glasses online and I would try again ad all of my previous experience with them has been great
16. juli 2019
Uopfordret anmeldelse
Great customer service.
When I received my first pair there was an issue with one of the lenses, after contacting Optically the glasses were returned to be fixed. The lenses were reground and returned in a couple of days. Cannot fault the company for a no fuss, no cost return policy.
These are a great set of glasses, great quality, very fashionable and excellent value.
16. juli 2019
Uopfordret anmeldelse
The woman who helped me was great
The woman who helped me was great. She took the time to understand my needs and answer all my questions. She helped me apply the proper discount for my order.
16. juli 2019
Uopfordret anmeldelse
Very good service I emailed optically…
Very good service I emailed optically about an order I thought I had sent optically had no record of the order I was sent my glasses anyway very happy
16. juli 2019
Uopfordret anmeldelse
Overall the service was very good.
Overall the service was very good.
One of the pairs of glasses I ordered required adjustment at the local optometrist but that was okay.
When a pair of frames broke, the team very quickly found me a replacement lens and I was very pleased with the result.
16. juli 2019
Uopfordret anmeldelse
Yep can't recommend them highly enough
Yep can't recommend them highly enough, quality glasses at realistic prices. These guys even make spec saver look like a rip off. Delivery usually takes about 2 weeks. I have bought 6 pairs over 2 years never had any problem with the quality.
16. juli 2019
Uopfordret anmeldelse
Great glasses!
I am a repeat customer of optically and I am always impressed with style and quality- would recommend!
16. juli 2019
Uopfordret anmeldelse
Recommended
Glasses came and the clarity of the prescription was the exact same than I got from the shop. Would recommend
16. juli 2019
Uopfordret anmeldelse
Had my glasses reglazed
Had my glasses reglazed, the prescription lenses turned out to be very well made.
16. juli 2019
Uopfordret anmeldelse
Glasses were as pictured
Glasses were as pictured, service was great and delivery was fast
16. juli 2019
Uopfordret anmeldelse
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