Took forever to say they were coming, then they said they had been delivered at a time when my wife and I were home. Nothing had been delivered, I told them and they sent photos of a package on the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Avoid. Purchased a pair of prescription glasses and didn't receive them. Chased and was then told that the frames had been damaged and I needed to select another (I see from other reviews I'm not th... Se mere
The situation was quite urgent, Specsavers wait time was 2-4 weeks due to Covid delays, fortunately we came in contact of Supriya who helped us providing glasses exactly as per prescription just wit... Se mere
Love your range of frames, and your tool for virtual trying on is a nice idea. Quality of both frames and lenses is very good, but unfortunately you can't substitute for trying them on in person. Th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We’re about eyeglasses. Think prescription eyeglasses in Australia, think Optically.com.au. That’s what we’re about. At Optically.com.au, our eyeglasses are about seeing clearly & looking good for less.
Kontaktoplysninger
Suite 5, Level 1, 100 New South Head Road, 2027, Edgecliff, Australien
- +61 0287 660 664
- support@optically.com.au
- optically.com.au
2,8
Middel
201 anmeldelser
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great value
Great value, the frames and lenses were good quality and I saved several hundred dollars compared to a similar offering by our local retail optical discount store.
6. februar 2023
Uopfordret anmeldelse
I recommend optically for…
I've been shopping with optically for about 7 years now. Always good quality and satisfactory service.
16. marts 2023
Uopfordret anmeldelse
Amazing service
So helpful and prompt, amazing service. Really went the extra mile.
16. december 2022
Uopfordret anmeldelse
It was an easy seamless transaction
It was an easy seamless transaction. Antique frames fitted with new lenses. Very happy with my glasses.
16. maj 2023
Uopfordret anmeldelse
Great product for a reasonable price, great service too
Great product for a reasonable price. They're one of the only places that could make my girl's prescription online. Package didn't arrive initially, but they sorted it asap. Great customer service!
22. marts 2023
Uopfordret anmeldelse
Great website and great glasses, but...
The whole website was easy to use and set up and the support team were quite friendly and are able to solve any issues I had. I really enjoyed the glasses that I have and I would buy from them next time. :)
However, one suggestion I would make would be to have pricing available on their website for shaving down the lenses for those with higher degrees as paying through the support or admin staff was really arduous and paypal was not working for me for some reason.
20. december 2022
Uopfordret anmeldelse
Excellent product. Shocking courier service.
Shocking courier company. Order misplaced/lost causing great delay. Eventually tracked down. Vision not clear with new lenses. Optically replaced them with new lenses. Perfect vision. Despite serious delay, I'm very satisfied with their service.
10. februar 2023
Uopfordret anmeldelse
I liked the range of glasses and the…
I liked the range of glasses and the competitive pricing.
18. januar 2023
Uopfordret anmeldelse
glasses fit comfortable focus in the…
glasses fit comfortable focus in the centre and are light causing no issues on my nose. service was prompt and delivered in perfect condition Not sure about the date of service.
16. maj 2022
Uopfordret anmeldelse
Great service
1. september 2022
Uopfordret anmeldelse
Value plus
Great value for money, annoying having to click through all the upsells but not difficult to do
15. maj 2023
Uopfordret anmeldelse
Comfortable frame
Comfortable frame, great clarity on lens. I'll buy again when I need to update
3. maj 2023
Uopfordret anmeldelse
Professional, friendly and great value
Excellent personalised and tailored service. Professional, friendly and great value
16. maj 2022
Uopfordret anmeldelse
Good quality
Good quality good price delivery took a bit long but other then that is fine
20. april 2023
Uopfordret anmeldelse
Renewed my favourite frames
Seriously easy process which allowed me to update the scratched lenses on my fav frames. Postage wasn't quite fast as I expected, which was probably more down to Aus Post and not optically.
9. oktober 2022
Uopfordret anmeldelse
Loved the glasses
Loved the glasses. Loved the colour. Good work. Ordering some more.
16. marts 2023
Uopfordret anmeldelse
Fantastic service
Fantastic service, very helpful and prompt. Product quality is far superior than what I got from OPSM at literally half the price. Will be using again.
16. marts 2023
Uopfordret anmeldelse
The glasses were reasonably priced and…
The glasses were reasonably priced and support was solid.Provided info I required and glasses were good.
29. juli 2022
Uopfordret anmeldelse
Awesome glasses
Awesome glasses, so stylish and different. Good customer service and I will continue to use rhem!
16. juni 2022
Uopfordret anmeldelse
Great service and great end product.
Great service and great end product.
I love my glasses.
16. maj 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.