A very positive experience from initial enquiry which had a prompt response. Appointment in Cork was quickly made with a short time scale. Store was easy to find in Mahon, with free parking. Consultat... Se mere
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Se, hvad kunderne siger
Great staff and equipment, Rachel at the Mahon Point store explained everything clearly at all steps along the way. She then followed up with an email confirming everything within 15mins.
Virksomheden har svaret
Cost me €50 and no appointment 🤯This company pressed to me have an appointment with them asap despite me saying Sat appointments suited me better. We confirmed a Thursday appointment but they then c... Se mere
I recently visited Optical Express in Mahon, Co. Cork, and had an outstanding experience from start to finish. I travelled up from Kerry that morning, and from the moment I arrived, I was made f... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.
Kontaktoplysninger
4,5
Fremragende
568 anmeldelser
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing experience!
from the start the experience has been great: the initial consultation at Grafton Street did a series of tests, provided me with pricing and options as well a date for the procedure.
in case of any questions i always had a contact.
Regarding the procedure it was really fast and had great care at Tallaght. its strange to be conscious while having the procedure but the team made sure i was confortable. all of the instructions with eye drops were provided and after a few hours sleep i could already see the improvements.
its been less than 1 month since the procedure and i cant stress enough how life changing it is and thank you Optical Express for the care provided
17. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Thank you for the fantastic review, Emanuel. As you know, hearing from other patients can be incredibly beneficial, so we appreciate you taking the time to share your experience with us. We look forward to seeing you again soon!
Newbridge branch
Was in the Newbridge branch recently and Lauren could not have been more lovely and helpful! I came in needing my glasses cleaned and tightened and she made sure that I was completely satisfied before leaving the store. Will definitely be coming back here from now on after this experience.
27. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
HI Veronica, thank you for your kind review; we are happy to pass along your comments to Lauren and the entire team. We look forward to your next visit!
Great service.
Came in needing my glasses fixed and got it sorted straight away. Service was speedy and the attendant, Paul, was very friendly and helpful. Overall wonderful experience.
20. december 2024
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Besvarelse fra Optical Express Ireland
We're glad to hear Paul delivered such a great experience, Andrea. If there's anything further we can do for you, we are happy to help!
Newbridge store
Vadim, in the whitewater store in newbridge was beyond helpful and so lovely to deal with.
21. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Hi Katie, thank you for the great review. We are very happy we could provide you with such a positive experience!
Newbridge Branch
I went in to get my glasses tightened and Lauren helped me, she even gave my glasses a full clean also which I wasn’t expecting. She was so helpful and lovely, I will definitely be coming back here to get my next pair.
20. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Thank you for your kind words and positive feedback regarding Lauren. We are delighted to hear that she was so helpful during your visit. We look forward to seeing you again in the future!
Was in the newbridge store last week I…
Was in the newbridge store last week I went in to get my glasses cleaned I must say the girl Lauren who served me done an amazing job with them the look brand new and she was so nice and polite she has excellent customer service she’s a real asset to the store
11. december 2024
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Besvarelse fra Optical Express Ireland
Hi Aaron, we are pleased to learn that you thoroughly enjoyed your visit and received such excellent care from Lauren!
Lauren was fantastic she answered all…
Lauren was fantastic she answered all my questions and concerns I had about possibly booking laser surgery
16. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Hi Abi, thank you so much for taking the time to share your experience with Lauren. We are delighted to hear she was so helpful. Please don't hesitate to reach out if there's anything else we can do for you!
Laser eye surgery LASIK
I recently got laser eye surgery in the tallaght branch not far from the square shopping Centre. There was secure parking facilities.The process of the operation was well explained by Danielle prior to arranging a suitable date for the procedure I was selected for lasik. The operation/procedure was explained and I understood what to expect and equally the risks accosiated with the process prior to arranging a suitable date for surgery. It’s been a couple of days after the surgery which was done in well organized fashion and I must say first of all I can see perfectly as I was originally short sighted and I was slow in getting it prior to now but with a bit of courage I went ahead with it and I don’t regret it atal. It was well executed by all the staff and the nurses and surgeon.
Many thanks to everyone and I wish and all the team a merry Christmas.
17. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Thank you for sharing your experience with us, Brian. We are thrilled to learn how happy you are following your laser surgery and that you received such exceptional care. We will be sure to pass along this wonderful feedback to Danielle and the entire team! We look forward to seeing your again!
Really efficient service and great…
Really efficient service and great results so far! Highly recommend
17. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Thank you for the wonderful review Mark!
Came in to get my glasses fixed
Came in to get my glasses fixed, Vadim was extremely helpful!
12. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Thank you for the fantastic review Dylan! It's great to hear that Vadim was able to help fix your glasses, we will be sure to pass your kind words on to him as he will be thrilled to hear this! Please don't hesitate to give us a call or stop by if we can be of anymore assistance.
Great Service
I went into optical express to look at some new glasses. Lauren helped me choose a style that suited me best, will definitely be back to get them in January.
3. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
It's great to hear that Lauren was able to help you pick out your new glasses Katie! Thank you for taking the time to leave this wonderful review. We look forward to your next visit!
The staff is incredible
The staff is incredible and I’ve felt safe the whole laser eye surgery consultation, they explain each of the exams carefully, and also the options available and the next steps. Definitely recommend and will be doing my surgery with them!
9. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Hi there, Giovanna. Thank you so much for your wonderful feedback! We are proud to continue this journey with you and your recommendation is invaluable, we will be sure to feed this back to our staff, I'm sure they will be delighted to read this. Thanks again.
Great services Paul is amazing so…
Great services Paul is amazing so friendly and very helpful and kind
10. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Hi there, Anna. Thanks for sharing your amazing feedback! We will be sure to pass your kind words back to Paul. Thanks again.
Zoe in the Tallaght office
Zoe in the Tallaght office was again very helpful. I had lens replacement 5 months ago n called for a checkup. The service was second to none. Friendly lot Thanks again 👍
4. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Hi there, Marion. Thank you for taking the time to leave your amazing feedback. We are proud to continue this journey with you, and we will be sure to pass on your kind words to Zoe, if you need anything else don't hesitate to reach out. Thanks again.
Great service
I came in to get my glasses tightened and Lauren helped me. She gave my glasses a good clean as well which I wasn’t expecting. Great service, will definitely be back
6. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Hi there, Sophie. We are delighted to hear that Lauren was able to help fix your glasses, we will be sure to pass on your feedback. We look forward to your next visit. Thank you.
My glasses were bent and out of shape…
My glasses were bent and out of shape and Lauren in the whitewater fixed them for me Very happy
4. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Hi there, Sophie. We are delighted to hear that Lauren was able to help fix your glasses, we will be sure to pass on your feedback. We look forward to your next visit. Thank you.
Had a very lovely experience with Vadim
4. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Hi there, Agnes. Thanks for your feedback, we will be sure to pass on your kind words to Vadim.
My mam asked me to go into optical…
My mam asked me to go into optical express in the whitewater to see if they could help fix her glasses. Lauren looked after them for me and fixed them in no time. She also changed the nose pads and gave the glasses a clean for my mam, the service was amazing and it’s great to know they are so happy to help with any future issues! Will definitely be back
2. december 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Hi there, Lilly. Thank you for providing feedback on your experience in our Whitewater clinic, we really appreciate you taking the time. We are glad to hear that the repairs on your mums glasses went so well, we will be sure to pass on your kind words to Lauren, look forward to your next visit. Thanks again.
Lauren was amazing
Lauren was amazing, she put me at ease when I was nervous about getting my eyes tested and helped me pick out the right glasses for me, I can’t recommend her enough thanks so much again!
30. november 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Hi there, thank you for your wonderful review. We are delighted to read that you found the glasses that are right for you, we will be sure to pass on your kind words to Lauren. If you need anything else, please don't hesitate to reach out.
I came into the Newbridge branch to…
I came into the Newbridge branch to look at some styles of glasses and Lauren helped me with choosing a pair that really suited me! Her service was excellent and it’s great to see someone so friendly and willing to help! I’ll definitely be back to get a pair !
29. november 2024
Uopfordret anmeldelse
Besvarelse fra Optical Express Ireland
Hi there, Chloe. Thank you for taking the time to leave your review, we are thrilled to hear that you found a pair of glasses that really suit you. We will be sure to pass on your kind words to Lauren. Look forward to your next visit. Thanks again.
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