We cannot praise, or recommend, Optama highly enough. A first class service and experience from start to finish. The communication and support from the office team was great; always there to provide... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The guys John and Johnny were first class nothing was an issue to them re moving beds and lifting carpets and all put back down, these 2 guys are an asset to Optama
Friendly service from start to finish. No hard sell, which I hate! Michael was very helpful, even before I had decided to go with Optama. Had cavity wall and loft insulation installed, both extrac... Se mere
I cannot praise Optama and its work team highly enough. Many thanks to Linda, who managed the project, always cheerful and encouraging. Gillian, Cheryl and Lyndsay were patient and supportive throug... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Optama Renwables are based in Glasgow and cover the whole of Scotland. We are an MCS approved experienced renewable installer offering Solar Pv and Air Source Heat Pump Installations. In addition we also offer and deliver Eco4 funding and installations across Scotland.
Kontaktoplysninger
Floor 1 - 27 Dava Street , G51 2QT, Glasgow, Storbritannien
- 0141 423 2440
- admin@optama.co.uk
- optama.co.uk
4,6
Fremragende
125 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Never showed up twice without valid explanation
Initially called to ask about booking a service for my boiler, my details were taken and I was told I would get a call back. A day later I received a call back to organise the service. Having waited in all day for the service no one showed up so I called the office and the agent told me that the engineer had reported no access. The agent was as confused as I was annoyed that the engineer had neither been or phoned to say why, then the agent said he would rearrange it for the next day. Unfortunately I stayed in again all day the next day and again no one arrived. Calling back in I spoke to the same agent who said he would attempt to contact the engineer and call back. Though he did call back he had failed to speak with the engineer and said he would keep trying and get back to me by 5:30pm. I never received that call so have wasted my time with this company and will now need to try another.
13. august 2021
Uopfordret anmeldelse
Besvarelse fra Optama
Hi,
Thanks for the feedback.
This job was via a 3rd party service company so we had no control over the customer journey and there was some confusion around which company was attending the job.
Apologies for any inconvenience caused
Boiler service
Really happy with all the service received.
I called up the office at 15:45 as I hadn't heard anything and wasn't sure if an emergency call had happened that would delay the work. I was given a really informative response explaining that I would be the engineer's next visit, the area he was in now and the time he arrived at that job.
Engineer called ahead when en route and was really pleasant and professional. Serviced the boiler, helped explain how I can top up the pressure and generally what drops in pressure mean. Once finished, let me know everything was OK and headed off.
7. januar 2021
Uopfordret anmeldelse
Besvarelse fra Optama
Thanks for the positive review Craig
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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