Un problème sur ma commande qui a été réglé très rapidement. En effet, j'ai réalisé ma commande, au bout de 2 semaines, toujours rien. Je les ai donc recontactés, et dans les deux jours qui ont sui... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really nice ski suits. At first, I wasn't sure which size I needed, so I initially picked size S. However, the suit turned out to be too big. I contacted support right away, arranged a return, and rec... Se mere
Virksomheden har svaret
Running theme with poor customer service, poor delivery etc. I paid extra for delivery within 1-3 business days, items still not received 7 days later. Requested a refund and they’re asking me to clai... Se mere
Virksomheden har svaret
I love my ski suit and cant wait to get on the mountain at the start of the season! Carl was fantastic throughout, his customer service second to none. I encountered an issue with an incorrect item in... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Wide range of retro, one piece ski suits, vintage, fluoro ski jackets, representing a fun and apres-inspired look combined with head turning, technical gear. All of our outerwear is made from recycled polyester made from plastic bottles. Here at OOSC Clothing we understand that we need to do our bit to protect our winters and the world for future generations to enjoy as much as we do.
Kontaktoplysninger
Storbritannien
- hello@oosc-clothing.com
- oosc-clothing.com
4,4
Fremragende
727 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Will be buying another when needed!
Customer service was great and the quality was class, would definitely buy again!
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra OOSC Clothing
Thanks Jordan - will pass the feedback onto our customer service team - always good to hear the positive experiences!!! All the best!
Great quality if a little transparent
24. april 2026
Besvarelse fra OOSC Clothing
Hi Sasha,
Thank you for your review!
We're delighted to hear you were pleased with the quality of your purchase. We also appreciate your feedback regarding the transparency, as it helps us continue to improve our products.
Kind Regards,
OOSC Team
Small Sizes- Great quality otherwise!
Very good quality fabric, looks like it's been made well, and the designs are epic. However, the women's base layer size charts are incredibly confusing and don't seem to be accurate.
There are two different size charts on the website with completely different measurements. For example, in one chart a UK 6 (labelled Small in that section) is listed as a 28" waist and 32" hips. In another chart, a UK 8 is an XS with a 27" waist and 30" hips. To make it even more confusing, the model is a size 8 but is wearing a Small. Elsewhere on the site, a Small is listed as a UK 10 with a 28" waist and 32" hips. Confused? Me too.
I ordered the XS as I figured this might be somewhere between a UK 6 and 8. My waist measures 26.5". They felt a little snug and were extremely narrow in the legs. I have quite thick thighs, although that's not usually an issue with leggings.
I then ordered the Small – whether that's a UK 6 or a UK 10 depends on which part of the website you're looking at! These also felt snug, so I measured them and found the waist is actually 27", not the 28" stated in the size guide.
I'll keep these because, frankly, I can't be bothered with sending another pair back. Just be aware that the sizing and size guides are inconsistent, so you may need to size up.
29. juni 2026
Besvarelse fra OOSC Clothing
Hi Kay,
Thank you for taking the time to leave such a detailed review and for your kind comments about the quality and design of our base layers.
We're sorry to hear that you found the sizing information confusing. We really appreciate you highlighting the inconsistencies you've noticed across our size guides, and we'll ensure your feedback is shared with the relevant team for review.
We're pleased you've decided to keep your base layers, and we hope you enjoy wearing them.
Kind Regards,
OOSC Team
Good service and fast delivery but….
Good service and fast delivery but sent out the completely wrong size of suit
29. juni 2026
Besvarelse fra OOSC Clothing
Hi Rebecca,
Thank you for your review.
We're sorry to hear that you received the wrong size suit, although we're pleased to hear you were happy with our service and fast delivery. We'll be reaching out to you via email shortly so we can get this resolved for you as quickly as possible.
Kind Regards,
OOSC Team
Thank you to the team OOSC Clothing
Thank you to the team OOSC Clothing. The customer service has been incredible, with very helpful staff getting back to me quickly and helping to locate a size that wasn’t available on the website anymore. The product it self is high quality and fits well. I got a couple of different sizes and styles (regular and curve shape) to see what suited the best and have received a refund for the unsuitable suit. Highly recommend this brand and can’t wait to hit the slopes with my new ski suit. Thank you!
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra OOSC Clothing
Hi Kamila,
Thank you so much for your wonderful review!
We're delighted to hear that our customer service team was able to help you find the right size and that you were pleased with the support you received. It's fantastic to know you found the perfect ski suit and that your refund for the returned item was processed smoothly.
We hope you have an amazing time on the slopes in your new OOSC ski suit!
Kind Regards,
OOSC Team
Sizing wasn’t quite as accurate as…
Sizing wasn’t quite as accurate as what’s on the size chart. I am normally an xl but new I had to wear lots of clothes under the ski suit for when I go away to Finland so bought xxxl , with clothes under it only just fits I looked at size chart and should have had so much space
16. juni 2026
Besvarelse fra OOSC Clothing
Hi Alex, thanks for the review and comments on the size chart - we will take a look and see if we can make some amendments to be more accurate. Still glad you liked your ski suit and hope to see you again soon!
Super quality clothing
Super quality clothing. Smooth order process. Quick delivery. thanks
15. juni 2026
Besvarelse fra OOSC Clothing
Hi Mihaela,
Thank you for your wonderful review.
We're delighted to hear that you were pleased with the quality of your clothing, found the ordering process smooth, and received your order quickly.
Thank you for your support, and we hope you enjoy your purchase!
Kind Regards,
OOSC Team
Besvarelse fra OOSC Clothing
Hi Christian,
Thank you so much for your wonderful review.
We're delighted to hear that you love your jacket and found the price fantastic. It's also great to know that the entire ordering process was smooth, efficient, and enjoyable for you.
We really appreciate your support and hope you continue to enjoy your purchase.
Kind Regards,
OOSC Team
I just love the brand it’s so colourful…
I just love the brand it’s so colourful and ticks all the boxes for sustainability
27. maj 2026
Besvarelse fra OOSC Clothing
Hi Cathy,
Thank you so much for your wonderful review.
We’re delighted to hear you love our colourful designs and that our commitment to sustainability ticks all the right boxes for you.
We really appreciate your support.
Kind Regards,
OOSC Team
Zeer goede kwaliteit en snel geleverd
Zeer goede kwaliteit en snel geleverd. Heel tevreden!
26. maj 2026
Besvarelse fra OOSC Clothing
Hi NM,
Thank you for your lovely review
We’re delighted to hear you’re very happy with the quality and fast delivery.
We really appreciate your support!
Kind Regards,
OOSC Team
Love the vibrant colors
Firstly, OOSC made an exception to my change of size despite it being outside of the terms and conditions, and secondly, when I wore the ski suit in the slope I got a ridiculous amount of compliments :)
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra OOSC Clothing
Hi Joey,
Thank you so much for your fantastic review
We’re delighted we could help with your size exchange and even more thrilled to hear your ski suit got so many compliments on the slopes!
We love bringing vibrant colours to the mountains, and it’s great to know you’re enjoying your suit.
Kind Regards,
OOSC Team
Besvarelse fra OOSC Clothing
Hi Bernard,
Thank you for your review.
We’re delighted to hear the item was as described and that it fits well.
We appreciate your support and hope you enjoy your purchase.
Kind Regards,
OOSC Team
Besvarelse fra OOSC Clothing
Hi there,
Thank you for your lovely review.
We’re delighted to hear the suit looks great and fits well! We hope you have an amazing time wearing it next year.
Kind Regards,
OOSC Team
Bis heute habe ich den Skianzug nicht bekommen , warte seit dem 19. April!!!
Bis heute habe ich den Skianzug überhaupt nicht bekommen!!!
Laut tracking ist das Zustelldatum unbekannt.
Vielleicht muss ich bis zum nächsten Winter warten.
Sie können mir gerne das Geld zurück überweisen. Ich glaube nicht, dass die Ware hier noch ankommt. Vielleicht finden Sie ja heraus , wo sich die Ware überhaupt befindet und wenn Sie ein paar Monate für die Lieferung benötigen, sollten Sie das angeben!!!
27. maj 2026
Besvarelse fra OOSC Clothing
Hallo Michaela,
Vielen Dank für Ihr Feedback. Ich wünschte, Sie hätten uns früher kontaktiert, dann hätten wir Ihr Problem gelöst.
Ich befürchte, dass wir keine Kontrolle über die Kuriere und die Art und Weise haben, wie sie Lieferungen abwickeln. Wir werden jedoch etwaige Probleme mit verlorenen Paketen lösen, wenn wir uns mit ihnen in Verbindung setzen.
Ich habe eingecheckt und kann sehen, dass unser Support-Team Ihnen bereits einen Ersatz oder eine Rückerstattung angeboten hat.
Wir entschuldigen uns im Namen des Kuriers.
Gloves are amazing!
Delivery was great and the product was banging. Can't wait for winter!
16. maj 2026
Besvarelse fra OOSC Clothing
Hi Peter,
Thank you so much for your amazing review.
We’re delighted to hear the delivery was smooth and that you’re loving the gloves!
Kind Regards,
OOSC
Good value and selection
Good selection, really fun and different from other plainer retailers.
The quality is excellent and delivery fast.
Yes, it isn't the cheapest, but good value for money.
The only aspect I would disagree with is the sizing guide, as it assumes I'm a different body shape at 48, which isn't true and actually told me nothing would fit. Glad I ignored it!
17. maj 2026
Besvarelse fra OOSC Clothing
Hi Elizabeth,
Thank you so much for your thoughtful review.
We’re delighted to hear you love the fun designs, quality, and fast delivery! It’s great to know you found everything good value for money too.
We also really appreciate your feedback regarding the sizing guide and will be sure to pass this on to the relevant team for review.
Kind Regards,
OOSC
SAV très réactif
SAV très réactif, lors de la commande il y a eu une erreur de taille. ils ont pu rectifier avant le départ du dépôt. je recommande
15. maj 2026
Besvarelse fra OOSC Clothing
Hi Mike,
Thank you very much for your lovely review.
We’re delighted to hear our customer service team was able to quickly correct the sizing error before your order was dispatched.
Thank you for your recommendation!
Kind Regards,
OOSC Team
Not being able to return my order
I would like to return the pants I purchased, because it doesn't suit me, but no one is answering my emails and when I try to return it through the Return button on website, it says there is no order assigned to my email. I honestly don't know what to do.
(But they are really pretty and obviously qualite. It's a pitty, that the servis is that bad. I would otherwise give them 5 stars.)
11. maj 2026
Besvarelse fra OOSC Clothing
Hi Pavla,
We’re really sorry to hear about the difficulties you’ve experienced with the returns process and the delay in response from our customer service team.
We appreciate your kind comments about the quality and design of the trousers, and we apologise for the frustration caused. Please contact our support team again with your order details so this can be looked into further.
Kind Regards,
OOSC Team
Absolutely BUZZIN' with my suits...yes suits!
Absolutely BUZZIN' with my suits...yes, suits! This is my 2nd OOSC suit and now the only issue I'm going to have is which suit to take on the ski holiday!! I get SO many compliments on the slopes about my hotstepper suit, when I saw the Comic Book suit on sale I just had to get it! So I cannot wait to wear it next season! The suits are comfortable, very flexible, super warm (and I feel the cold!) and really good quality. The team at OOSC are really receptive to any queries I've had and really speedy with their replies. It seems nothing is too much of an issue and their replies always come across as friendly. I've not experiened any issues in terms of delivery. I ordered my latest suit on the 15th May and it arrived today (20th). Thank you Team OOSC!
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra OOSC Clothing
Hi Lyndsey,
Thank you so much for your amazing review.
We absolutely love hearing how much you’re enjoying your OOSC suits! The Comic Book suit sounds like an incredible addition to your collection, and we’re thrilled you get so many compliments on the slopes.
It’s fantastic to know you’ve found the suits warm, comfortable, flexible, and great quality — especially if you feel the cold! We’re also so pleased our team could help quickly and make the experience a positive one for you.
Have an amazing ski season and enjoy choosing which suit makes the trip.
Kind Regards,
OOSC Team
A very pleasant experience
A very pleasant experience, and so far, the quality seems excellent. It is a pity, however, that one has to cover the return shipping costs oneself; a heads-up about this would have been appreciated. I ordered two items to try on, and unfortunately, one of them didn't fit, so I sent it back. Though, perhaps I simply overlooked that detail.
But the suit I decided to keep—I like it very much!
11. maj 2026
Besvarelse fra OOSC Clothing
Hi JD,
Thank you so much for your lovely review.
We’re delighted to hear you had a pleasant experience and that you’re enjoying the quality of your suit! We also appreciate your feedback regarding return shipping costs and understand your point about clearer communication.
We’re so pleased you found a suit you love.
Kind Regards,
OOSC Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.