horrible communication , never been told that checking bike will take so long , horrible customer service rude and nasty, I took a bike after few weeks nothing been done , took to halfords day after 2... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
horrible communication , never been told that checking bike will take so long , horrible customer service rude and nasty, I took a bike after few weeks nothing been done , took to halfords day after 2... Se mere
Virksomheden har svaret
Dealt with Grant when buying my Aprilia. Great service, great communication and made everything super simple. A very happy customer. Thanks again, Pete.
First time for myself visiting with my husband who has been before. Harry was fantastic very knowledgeable and helpful and nothing was too much trouble. Highly recommend giving them a visit for all yo... Se mere
Have been going to OYB for 14 years; Bought two Ducati’s; serviced several bikes; the sales and after sales is excellent, the range if bikes (and clothing) is huge and the surrounding roads superb for... Se mere
Established over 30 years, we are a family owned business run by enthusiasts for enthusiasts. We are main dealers supplying Aprilia, Ducati, Kawasaki and Moto Guzzi. We offer the finest selection of used motorbikes around. Our huge Clothing Superstore offers some of the best deals from the best manufacturers - Alpinestars, Arai, Belstaff, Dainese, Furygan, Shoei, Halvarssons to name just a few. We are DNA Arai Specialists and a Shoei Assured dealer. You can take peace of mind in the fact that we have a highly skilled and experienced team of technicians. We invest in continued training and development to keep our technicians up-to-date with all the latest changes and new models available. With an added benefit of a massive car park and on-site café - we are a one stop superstore that will meet all of your biking needs. All of this adds up to making us a destination dealership, so why not join us at our fantastic location in leafy Buckinghamshire surrounded by superb riding roads, stunning countryside and great access to London as well as the Midlands, South and beyond. We look forward to seeing you soon!
On Yer Bike LTD, A41, Bicester Road, HP19 0JX, Westcott, Storbritannien
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Bought the furygan hoodie on their ebay store and it arrived the next morning , well packed at a good price , many thanks for a great service , no complaints at all !

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Great service from really helpful and knowledgeable guys. Great jacket bought at great price from their EBay store - thanks, would certainly shop with you again

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An excellent team who are always helpful and have high standards as you might expect from a Ducati dealership. I just wish they were open on Sundays but its worth the effort to get there.

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This is really simple.. don't go anywhere else (even for advice) before you've been to On Yer Bike!
There are essentially three customer facing teams at OYB and they are all outstanding! The team in the show room are friendly, cheerful, incredibly knowledgeable and complete professionals. Of course, you can have any bike you can afford but Mike and the team have great integrity and will not recommend a bike that you're either not suited to or that won't meet your needs.. that V4S is going to have to wait a little longer for me :-)
The team in the clothing store could not be more helpful, whether it's over the phone or in the store. John, Alastair and the whole team are experienced, enthusiastic and most important, patient when you're trying gear on. They are full of great advice, nothing is too much trouble for them and they will bend over backwards to get you the gear you want. The next day delivery service by DPD is also exceptional.
Last but not least, the team in the servicing department are just bloody brilliant! They are generous with their advice, keen to listen to any issues you might have and keen to allay your fears or put them right. They'll never rush you and want you to be completely satisfied with the service that they've given. Thank you to Ian and all the engineers in the workshop.
In addition to all of the above, OYB is just a great place to go for a ride out. The area at the front is a perfect meet up venue and buzzing with fellow bikers and their beautifully engineered masterpieces! The tea wagon does a mean sausage & egg bap and the whole experience leaves me with that 'feel good' factor.

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Found the helmet I wanted at the best price anywhere. Very easy to use website with good information. Free delivery on this item which arrived exactly when stated. Perfect.

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I placed an order online with this company but had a problem at checkout when the site took me back to the home page without sending me any confirmations or receipt. The next day I received an email saying they were aware of the issue and asked me to confirm what I had ordered. Less than 24 hours later my order arrived. All sorted out without me having to chase or provide and order reference. Excellent customer service. I would highly recommend buying from here.

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Ordered a Ducati jacket internationally from them, arrived quickly and the jacket was in perfect condition. Thank you!!

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Been using OYB for nearly 20 years now because they always offer a fair price for top quality brands and back that up with great knowledge and advice on what to choose from in store
Friendly and experienced staff all round
Chris M ⚒

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Staff both knowledgeable and friendly - took time to fit me out properly with what I was looking for - I normally hate shopping but this was a breeze.....

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Always get a nice welcome with no hard sell - not that it’s needed for my other half. Thanks for all your help guys

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Always brilliant service from these guys!

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I ordered a Ducati Horizon helmet they haven't got one in stock but a few minutes later they messaged me and said they could get one and it was delivered the very next day I shall certainly recommend these and will use again thanks again Jimmy

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have today taken delivery of the 4th Ducati (streetfighter V4s) I have purchased from Ducati aylesbury - I have never been less than delighted with the service I have received from both the sales and the service department. Mike in sales was spot on, arranging a test drive and sorting out a less than simple purchase (buying it through my company) without any drama at all. Ian in service has always given me first class service.

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Excellent customer service
Bought a Shoei Rumpus helmet on line but was unsure so called and was given all the time and answers I needed to make the purchase. Next day delivery and best price.
Thank you ‘on yer bike’!

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I have just taken delivery of my 70 reg Ducati Supersport S and I am absolutely delighted. The whole experience was magnificent, exciting and first class, from the initial viewing to test ride and collection. The customer service I received throughout from Mike was professional but relaxed and without pressure at any time. This is a wonderful dealership with all the sales team being very knowledgeable, friendly and helpful. Obviously I ventured into the clothing and parts department with my discount voucher they were also very helpful indeed. All in all this has been an exceptional experience, one that I will no doubt repeat, if age will permits. The company should be very proud of all their staff, they are a credit to you. The Ducati SuperSport S is fantastic too.

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A pleasant customer service that makes a positive environment is half of success, so I pretty like this service and the products are of high quality.

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Thanks everso much for your assistance in selecting the right Dianese jacket/trouser combination yesterday afternoon and a huge thanks for getting them to me in less than 24 hours! I have been using onyerbike for leathers, textiles, boots n gloves for a number of years - always keen and happy to help, extremely knowledgeable about the products I am interested in and have always provided sound advice.
The usual excellent service from onyerbike 👍

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Found a nice jacket on their website rang and spoke to the clothing department around lunch time paid and was sent out for delivery arrived next day at 08:30am very quick fast service thanks.

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5* Service from all departments here. I was highly recommended this place by friends and I am so glad I went. I purchased a bike with the salesmen offering a no pressure sales environment plus they were extremely knowledgeable. I was given a discount voucher for the clothing dept where I got my full kit from the staff. With so much choice, it was ideal having the staff walk me through all of the different options and what would suit me best for my bike and the travel I was going to be taking on. I was also given a discount card for the service dept so I will be sure to visit there once my first service is due. Can’t recommend On Yer Bike enough, stellar service.

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.