Wonderful
Amazing and trustworthy experience with trustpilot
20. september 2024
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
At ONS energy, we believe that a sustainable future is possible. Our vision is to be a leader in the energy management industry, helping businesses around the world reduce their energy usage and carbon footprint. We are committed to creating a better world for future generations.
Kontaktoplysninger
124 City Road, London EC1V 2NX, UK, EC1V 2NX, London , Storbritannien
- +44-3300576620
- customercare@ons.energy
- ons.energy
4,0
God
3 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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Great experience
Initially, I was skeptical because it was just a cold call, and I was unsure as ONS Energy had only recently incorporated in March. I thought they might be scammers. However, they quickly won me over by addressing my concerns and offering to work for free on my portfolio if they couldn't show results in 2 weeks. They explained that suppliers often overlook customers, as they have got so many of them which reassured me.
ONS Energy consolidated our entire portfolio under one supplier, resulting in a single group invoice. We had previously been scammed by another broker and were wary of brokers in general, but ONS Energy changed my perspective. They managed a complex change of tenancies with eight different suppliers, a task we had struggled with for over a year.
We were stuck with a broker who placed us in a high-rate contract, and our supplier directed us back to the broker, resulting in no progress. ONS Energy resolved this issue in two months, dealing with poor customer service and complaints from the supplier that we couldn’t manage. They were transparent about their commission and provided their services without any hidden charges. I am very satisfied with the new contract and savings, and they now manage our entire portfolio. Highly recommended!
1. september 2024
Uopfordret anmeldelse
Besvarelse fra ONS Energy
Thank you so much, Stefan, for your thoughtful review! We're glad we could address your concerns and streamline your portfolio under one supplier. Resolving your tenancy issues and high-rate contract was our priority, and we're happy you’re pleased with the outcome. Transparency and customer satisfaction are at the heart of what we do. We're excited to continue managing your portfolio and delivering savings!
Best regards,
Client Relation (ONS Energy)
Awesome support
Awesome support! Very transparent with the prices and services offered. I would definitely recommend!
28. juni 2024
Uopfordret anmeldelse
Besvarelse fra ONS Energy
Dear Patrick,
Thank you so much for your kind words and for taking the time to share your experience! we strive to provide the best possible experience for all our customers, and it's feedback like yours that lets us know we're on the right track.
We look forward to serving you again in the future!
Best regards,
Client Relation (ONS Energy)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.