Cancelled my order the day before it was due to arrive ‘at my request’. I did not request to cancel I emailed to find out what had happened and no reply received. Website said closed and all stock now... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a dress for my pre wedding meal - I received my order earlier than anticipated which was great. Lottie was lovely to deal with. There was a hand written note in my package which was su... Se mere
I recently hired a dress from Only Once Dress Hire for my friend's wedding after seeing someone I follow on Instagram wearing one of their dresses. I went for the Meshki pink dress and would highly re... Se mere
I had a few changes to my order and Lottie was more than accommodating. The whole process is extremely seamless and easy. My piece arrived early, giving me plenty of time to try on and plan my accesso... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Online designer outfit rental boutique
Kontaktoplysninger
PO Box 327, BS15 0FB, Bristol, Storbritannien
- 07946018312
- hello@onlyoncedresshire.com
- onlyoncedresshire.com
4,0
God
293 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Cannot recommend Only Once more
Cannot recommend Only Once more. My dress was in impeccable condition arriving on time. Lottie communicated with me throughout the whole process and was honestly amazing. Will definitely be using again, this is such a great concept!
11. april 2022
Uopfordret anmeldelse
Besvarelse fra Only Once Dress Hire
Hi Freya,
We're so glad that you loved your rented outfit and we thank you for taking the time to leave us such a lovely review.
Looking forward to seeing you again in the future.
Lots of love,
Team Only Once xx
I am so super impressed with Only Once…
I am so super impressed with Only Once Dress Hire! They were efficient on the delivery and return, and super quick to respond to any questions I had. I rented a dress for my 30th birthday and it was so beautiful, and really good quality. Lottie's kindness and personal touch is the cherry on the cake. I wish I could speed up the next event I'm attending because I cant wait to hire from them again :) Absolutely recommend this dress hire service.
11. april 2022
Uopfordret anmeldelse
Besvarelse fra Only Once Dress Hire
Hi Sal,
Thanks so much for your lovely review. We're super delighted that you loved your outfit and the service you received.
We look forward to seeing what you hire next.
Lots of love,
Team Only Once xx
Great service
11. april 2022
Uopfordret anmeldelse
Besvarelse fra Only Once Dress Hire
Hi Shannon,
Thank you so much for taking the time to leave us a review - we're glad you loved your rental and we can't wait to see you again soon.
Lots of love,
Team Only Once xx
I was looking for a Party dress…
I was looking for a Party dress for my mum and I, once I put my order in- Lottie was more than helpful with any questions I had. She also advised me on the sizing as I'm not the standard size 12. Lottie provide excellent Customer service and the dress looked amazing. We would use her again
6. april 2022
Besvarelse fra Only Once Dress Hire
Hi Christina,
Thank you so much for taking the time to leave us such a lovely review. We're glad the Eliya the Label Cynthia Dress was perfect for you and that you loved it.
Can't wait to help dress you again in the future!
Lots of love,
Team Only Once xx
How fantastic
How fantastic! So shocked by how amazing this service is, not only did my dress come 3 days before I had actually paid to receive it but came so impeccably packed / fantastic condition. I will most definitely be using this service on a frequent basis!
5. april 2022
Besvarelse fra Only Once Dress Hire
Hi Georgia,
We're so happy to hear that you loved everything about your rental experience with us. We do always try and get orders out to customers as early as we can - and glad to hear that yours arrived a few days before your chosen delivery date! Hopefully it meant you had a bit more time to style in perfectly <3.
Can't wait to see what you hire with us next.
Lots of love,
Team Only Once xx
Great Company!
The dress I ordered was in great condition! So comfy and looked like the pictures on the website! Really fast and reliable delivery!! Will defo be renting again!! Thank you xxxx
4. april 2022
Uopfordret anmeldelse
Besvarelse fra Only Once Dress Hire
Hi Imogen,
Thanks so much for your lovely review - we love hearing that our customers have enjoyed their rental experience with us!
We can't wait to see what you rent next.
Lots of love,
Team Only Once xx
Beautiful dress
Beautiful dress, amazing service. Sent out quick quick to respond to any questions. Dress was clean and looked brand new x
20. marts 2022
Very easy service to use
Very easy service to use! Dress was in great condition and came early to ensure that I had it for my event. Would definitely recommend
15. marts 2022
Uopfordret anmeldelse
Besvarelse fra Only Once Dress Hire
Hi Bella,
Thank you for your lovely 5 star review - we're so glad that you loved your experience renting with us.
We look forward to seeing you again soon.
Lots of love,
Team Only Once xx
Amazing service!
The customer service was absolutely amazing, the dress came so quickly and Lottie was so helpful! The process was so easy and I cannot recommend hiring a dress from here enough! I received so many compliments on the lovely dress and will definitely be hiring an outfit from you again, thank you!
11. marts 2022
Uopfordret anmeldelse
Besvarelse fra Only Once Dress Hire
Hi Lucy,
Thank you so much for your glowing review. We're so happy you loved your experience of renting with us and that your dress was perfect for your special occasion.
We can't wait to see what you choose to hire next time!
Lots of love,
Team Only Once xx
Great service & lovely dress
I ordered a navy dress for an event and I could not fault the experience. Really fast delivery & loved the handwritten note from Lottie in the packaging! Would definitely order again from the company.
8. marts 2022
Uopfordret anmeldelse
Besvarelse fra Only Once Dress Hire
Hi Courtney,
We're glad you loved your hired Lexi Samira Dress and hope it was perfect for your special occasion. Thank you so much for taking the time to leave us such a kind review - we look forward to seeing you again soon.
Lots of love,
Team Only Once xx
The dress that I hired was perfect!
The dress that I hired was perfect! Especially for my birthday celebration. It was packaged lovely too. Definitely recommend to anyone!
7. marts 2022
Uopfordret anmeldelse
Besvarelse fra Only Once Dress Hire
Hi Chloe,
Thank you so much for taking the time to leave us such a lovely review - we're thrilled the dress was perfect for your birthday celebrations.
We look forward to seeing you again in the future.
Lots of love,
Team Only Once xx
Lottie was so helpful when it came to…
Lottie was so helpful when it came to me finding my perfect engagement dress! I was worried the one I ordered was too big so she sent a smaller sizer out just in time! It arrived with another bag inside with pre paid stamps on. The process was so simple for returning!
I got so many compliments on the dress that night. I got a lovely free gift also. I will definitely be ordering more and planning my outfits with this company for up coming events! Its such a great way to help the economy and get to look stunning at the same time!
2. marts 2022
Uopfordret anmeldelse
Besvarelse fra Only Once Dress Hire
Hi Hannah,
We're so glad you ended up with the perfect dress for your engagement - such a special celebration deserves only the best outfit!
Thank you for leaving such a lovely review and we can't wait to see you again soon.
Lots of love,
Team Only Once xx
Cannot fault this fantastic service
Cannot fault this fantastic service, Lottie was prompt with any questions I had about the specific outfit and was keen to help whenever possible
Thank you again, will definitely be returning to hire some more fab outfits
28. februar 2022
Uopfordret anmeldelse
Besvarelse fra Only Once Dress Hire
Hi Siobhan,
Thank you for your glowing review - we're so happy you loved your rental experience with us. Can't wait to see you again in the future.
Lots of love,
Team Only Once xx
Love love love!
Love love love!!
This was my second time using Only Once and I love it more each time. The dresses are so unique and SUCH great quality - I got so many compliments when wearing! Royal Mail caused some delays but that was completely out of their control. Thanks to Lottie for staying in contact to update me when my item had been shipped. Will definitely be coming back! Can’t wait for the next event so I can order again ❤️
11. februar 2022
Uopfordret anmeldelse
Besvarelse fra Only Once Dress Hire
Hi Mary,
We're so happy you have loved your experience renting with us twice now. Thank you for being so understanding regarding the delays with Royal Mail - whilst they are rare, we completely understand the stress and frustration this can cause.
Thank you for your lovely words and we look forward to seeing you again very soon.
Lots of love,
Team Only Once xx
The dress is more beautiful in person.
The dress is more beautiful in person. Love love love.
10. februar 2022
Besvarelse fra Only Once Dress Hire
Hi Janice,
Thank you so much for leaving such a lovely review - we're glad you loved your dress <3.
Lots of love,
Team Only Once xx
The most AMAZING AMAZING company!!
The most AMAZING AMAZING company!!! Super friendly and SO helpful. The most exquisite dresses/outfits and beautifully packaged! I will be a client for LIFE.
Thank you so so much Lottie and the team ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
1. februar 2022
Besvarelse fra Only Once Dress Hire
Hi Leanne,
Thank you so so much for your beautifully kind words <3 We're so thrilled that you loved your rental experience with us and look forward to seeing what you rent in the future.
Lots of love,
Team Only Once xx
Lottie went above and beyond to ensure…
Lottie went above and beyond to ensure I had my dress for graduation! Can’t thank her enough and the dress was beautiful… can’t wait for my next event so I can rent another dress !
24. januar 2022
Besvarelse fra Only Once Dress Hire
Hi Emmy,
We're so glad you had the most perfect dress for your graduation and you loved your 'above and beyond' experience renting with us.
Thank you for leaving us such a lovely review and we cannot wait to see what you choose to hire next!
Lots of love,
Team Only Once xx
Amazing service!
I've used the shop twice now, once in September for my best friends wedding and more recently for a birthday night out. The service has been incredible both times and Lottie is very friendly and happy to help with any queries.
The second time we had slight delays due to Royal Mail but Lottie was very apologetic and this was of course totally out of her hands but she kept me updated via text. If you get a little antsy like me then definitely order a little earlier than your event (not the day before like me! Doh)
The dresses have always been immaculate on arrival and I've always felt amazing in them, this is such a good option if like me you tend to buy dresses, wear them once and they live in your wardrobe for years. Very easy to post back too in the prepaid envelope.
Thanks so much Lottie - can't wait to hire again xxx
20. januar 2022
Uopfordret anmeldelse
Besvarelse fra Only Once Dress Hire
Hi Sophie,
We're so glad you felt amazing in your rented dresses and that you've loved your experiences renting with us. Apologies again for the slight delays you experienced with Royal Mail, whilst delays and issues are rare, we know how frustrating they can be - thank you for your understanding and patience with this.
Thank you for your kind words and we can't wait to see you renting with us again very soon.
Lots of love,
Team Only Once xx
Such an amazing experience with only…
Such an amazing experience with only once dress hire! Fast delivery and so accommodating :)
12. januar 2022
Uopfordret anmeldelse
Besvarelse fra Only Once Dress Hire
Hi Georgie,
Thank you so much for your kind words - we're thrilled you loved your experience renting with us. Can't wait to see you again soon.
Lots of love,
Team Only Once xx
Lottie was genuinely amazing and made…
Lottie was genuinely amazing and made my New Years so special! I originally ordered one NM jumpsuit which turned out a bit too small and managed to order another, which Lottie got to me in time for NYE at short notice. Lottie even honoured the 80% refund on the original jumpsuit I had ordered, even though I did not order them both at the same time. Both garments I received were as new condition and clean. I will definitely be using this again and telling all my friends. X
11. januar 2022
Besvarelse fra Only Once Dress Hire
Hi,
Thank you so much for leaving us such a glowing review, we're so glad we were able to deliver the perfect outfit for you for your New Years celebrations.
We hope to see you again very soon.
Lots of love,
Team Only Once xx
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