Excellent experience with this company. I had quite a few questions before and after purchasing from them so there was a lot of back and forth, and the communication was great. Charlotte replied to al... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From the start of the process the staff were very helpful. I accidentally ordered a wrong product (adhesive applicator instead of the adhesive itself) and I had a message alerting me to this mistake.... Se mere
Had a couple issues with the company, first when ordering (paid for) 3 samples and only 2 turned up. I contacted the company and the told me to wait, it's been a few months now so I'm pretty confident... Se mere
Virksomheden har svaret
First class product and service. The team understood exactly what I needed and took great care in cutting the 'off-cuts' knowing how I wanted to use them. Great finish on the edges, all in all the wo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The UK’s #1 Leading Online Worktop Supplier Here at Online Worktops we have over 30 years' experience in fabricating and delivering worktops all over the UK. Rest assured when shopping with us! We have an In House Fabrication Service. Need your worktops cutting to size? Sink/hob holes cutting out or even professional joints to avoid jointing strips? Then you are in the right place! Get your order delivered ready to fit - Your kitchen fitter will love you. Or even better, fit it yourself and save some pennies! In House Delivery Service Provided. You can shop with confidence at Online Worktops. Knowing we will always do our utmost to ensure your delivery goes as smoothly as possible. Next day delivery is also available! BEWARE of Unbranded Products. Only offering branded products, with 10 year+ warranties in order to ensure your kitchen keeps that 'just fitted' look. Or if you are after cheap and cheerful we can fulfil that too! You can shop at Online Worktops with confidence and know we are always happy to help! We stock an extensive and ever-growing range of kitchen worktops, splashbacks, upstands, sinks, taps, flooring, ready to fit kitchens, replacement kitchen doors and other worktop accessories to make sure there’s absolutely no hassle for you when it comes to creating that kitchen you’ve been dreaming of. Need Help? Contact us today!
Kontaktoplysninger
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Customer Service
Despite some initial problems, they were quickly resolved by Howard and Vicky. Excellent customer service. Quality products. Would highly recommend.
A brilliant team
Amazing service from the whole team. Britney and Vicky along with the whole team were so helpful. We required a bespoke worktop at short notice to take out of the country on a certain date and the team pulled out all the stops to make this happen. We are so pleased with the quality of the worktop and the customer service has been excellent. Thank you!! Highly recommended
Exceptional service from start to finish!
Very satisfied with the experience. Requested several samples which arrived prompty
We chose the worktops and saved a substantial amount of money purchasing online
They arrived well packaged by polite delivery guys
Especially liked being kept informed re delivery
Rate these guys five stars !
Excellent Company with great service
Excellent Company with great service. We bought three 3 metre lengths of Mirostone worktop in Cosmic Gold which we received quickly and in perfect condition. They were also very happy to advise on any fitment questions and were very helpful indeed.
Excellent
Done my order online with the cutting service, Lauren was a massive help in making sure my order was just what i wanted and wouldn't be disappoined when it arrives.
Looking forward to receiving my order and wouldn't hesitate in recommending this company. Excellent communication.
Excellent service and communication
Work-top ordered on-line. Phone call confirmed a couple of queries. Email and three phone calls confirmed delivery and driver helped us carry it to into the garage. All employees super helpful driver helped carry it to the garage. Definitely will use again and recommend to anyone needing their products
I found the service very good at online…
I found the service very good at online worktops. The service assistant Charlotte was particularly helpful and ensured that I was updated regularly as to when my worktops would be delivered via phone calls and emails. I also ordered upstands which were delivered on time. I would recommend this company to anyone who is refurbishing a kitchen.
Their pricing is competitive too.
Outstanding service & products!
We found some plain white gloss worktops (which are pretty hard to find) at Online Worktops. They were ordered and cut to our specification. The customer service has been incredibly good, with constant updates! The delivery was on time and the driver was very helpful. Overall a very very good experience and the worktops fitted no problems and look outstanding!
We placed order 25th of May for two…
We placed order 25th of May for two worktops and paid for delivery £75.00 believing that worktops will be delivered within few days as common practice considering worktops was "in stock " .Few days later delivery was confirmed as shocking One and Half month apart ... Make me wonder if they deliver this worktops from Moon as from China yo can get delivery within 5 -7 days.. However on day on delivery nothing arrived and on email request sales assistant replied that supplier " Formica" dont have worktops and dont know when they will be delivered. Shocking experience .. I would advice to avoid this company
Great customer service
Great customer service. Very helpful. When I explained I needed the worktops abit earlier for my client, the delivery was brought forward. Brilliant. They were cheaper than my local supplier too, who couldn't deliver for a month.!! I won't hesitate to use again
Charlotte was ever so helpful in…
Charlotte was ever so helpful in finding a worktop upstand for a kitchen I inherited when moving into the house. I had looked everywhere as the kitchen was fitted 9 years ago, thought I’d never find it. I contacted online worktops and they immediately located an upstand for me! Delivered earlier than said too!
Wouldn't recommend
Had a couple issues with the company, first when ordering (paid for) 3 samples and only 2 turned up. I contacted the company and the told me to wait, it's been a few months now so I'm pretty confident they won't turn up. Now after fitting our chosen worktop we want to order some spare edging strip to be told that it's will cost £15 for delivery which is outrageous considering how small we know the roll comes having already ordered before.

Besvarelse fra Online Worktops
Extortionate Delivery Charge
Ordered edging strip and the postage was £15 and had to wait 6 days for delivery. I think it's extoriante delivery charge for a small item especially when it's delivered using 2nd class postage. I can understand high postage charge for a worktop but this was a edging strip.

Besvarelse fra Online Worktops
Very happy with the worktop
Really beautiful worktop from a company staffed by friendly and helpful people. I am so pleased with the product I chose and the service I received, particularly since I am a novice kitchen-fitter and they were very patient taking me through all my options.
All round great service
All round great service, delivered on time , delivery guys good to , and communication was good to
I shopped around and there price couldn't be beaten with same type of worktops, and responded well to requests , they understood how I wanted off cuts for other projects
Mistral Solid Surface
Purchased Mistral solid surface worktop in Alpine delivered on time even during COVID19 a great product to work with and turned our kitchen make over into something special. Excellent customer service and the best online price. Would recommend
HAPPY CUSTOMER
Professional , friendly and helpful company - highly recommended!
great service
great service, but need two men on delivery the mirostone
was very heavy
So easy to order online
Saw what we wanted on line - rang up to have it cut to size , given date for delivery. Arrived on time. worktop exactly what i wanted. excellent all round. Price good to.
A positive experience
The made to measure service worked well, although the website could be clearer in explaining which cuts and edging are required to add to basket depending on the design and specific worktop. Communication was good, although it would have been better to be called by the driver an hour or so before arrival - luckily the 7pm arrival time meant I was able to assist unloading. Overall a positive buying experience and now installed the worktops look great, at a much lower cost than offered by the kitchen showrooms.
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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