Great people couldn’t do enough found them online ordered on Tuesday arrived Saturday was set up and running loving every minute of it
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent, highly recommended. We enquired about our spa back on Black Friday, purchased in December and have a buy now, pay 12 months deal which won’t start until after installation. Despite numerous... Se mere
Virksomheden har svaret
Had a warranty issue with a seven seater hot tub we purchased from Olnline Spas two years ago. Online Spas replaced it with a brand new identical tub. They also fitted a new insulated cover and r... Se mere
Virksomheden har svaret
Really chuffed with my overall experience with Online spas! We have just got our Maldives hot tub delivered today! Miles and his colleague were absolutely terrific delivering and setting everything up... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Looking to buy a hot tub? Online Spas are one of the UKs favourite online Hot Tub company with over 1300 5 star reviews. With a huge selection of in stock Hot Tubs, you are guaranteed to find the perfect spa for you and your home. Our Hot Tubs are of the highest quality, with American parts to give the best possible performance and energy efficiency. The quality of our Hot Tubs is globally recognised, with our tubs installed at a number of high-end hotels and resorts including Westin Hotels & Resorts, Avari Dubai and Intercontinental Hotels & Resorts. From Hot Tubs with Loungers, Bluetooth Audio, LED Moodlighting and more amazing features through to the latest Swim Spas and accessories, we have everything here all under one roof. Online Spas deliver and install our range of spas all over the UK, however, our showroom us based here in Featherstone, Yorkshire. If you would to pay us a visit to view our range of spas in person before you buy please get in touch or just pop down, we love to meet our customers and help them find the perfect spa for their home.
Kontaktoplysninger
Unit 2a, Ardane Park, Phoenix Avenue, WF7 6EP, Featherstone , Storbritannien
- 0333 366 1229
- info@onlinespas.co.uk
- onlinespas.co.uk
4,7
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Online spas great service
Received my beautiful nordic spa installed in good time instruction relayed to me very helpful delivery guys
Did have a bump in the road as the lights failed to work but booked me straight in for them to be fixed
19. juni 2022
Uopfordret anmeldelse
Besvarelse fra Online Spas
Hi Stacey
Thank you so much for leaving us your feedback on your experience with our team, we strive to provide a full service for all our customers upto the highest standards.
I'm sorry to hear about the issue with your lights but I'm pleased to hear we're getting that sorted, I'll look into everything to make sure everything is still on track to be sorted and give you a customer care call afterwards.
Thank you for choosing Online Spas.
30th Wedding Anniversary Spa
Just received our Spa, the Installers were absolutely amazing so helpful and easily overcome the obstacle of access arrangements to the back garden that wasn’t sorted by the team that were supposed to.. But in saying that it’s in and sorted and absolutely amazing We Love our early 30th Anniversary Present.
14. juni 2022
Uopfordret anmeldelse
Besvarelse fra Online Spas
Hi Angela
I'm so pleased to hear you decided to get one of our spas for your anniversary, they make every occasion into a luxury experience!
Thank you for giving us your feedback, we absolutely love to hear from our customers and we're always thrilled when we know we've done a good job, our team works hard to make sure we give our customers the best we can.
Thank you for choosing Online Spas.
Excellent customer service and…
Excellent customer service and excellent delivery of hot tub the guys were very helpful and explained everything I needed to know on how to work hot tub I would definitely recommend you to anyone looking for a hot tub well pleased with my purchase
Thank you x
14. juni 2022
Uopfordret anmeldelse
Besvarelse fra Online Spas
Hi Carol
Thank you so much for leaving us your feedback, we're so grateful for our fab customers taking the time to leave us their reviews as it's so helpful to our service.
I'm so pleased to see you've had a wonderful experience and you're loving your spa already, our team do all they can to make sure we keep our customers happy from the start right through their hot tub journey.
If you ever need us for anything, please get in touch and we'll be more than happy to help.
Thank you for choosing Online Spas.
Fantastic service from beginning to…
Fantastic service from beginning to end! All the team at online Spas have been amazing very knowledgeable and professional, love that they have telephoned to ask how we are getting on with our new hot tub and that we can contact them anytime if need be. We have had lots of comments from friends and family regarding how lovely our hot tub is , we are over the moon with it !
11. juni 2022
Besvarelse fra Online Spas
Hi Gillian
I'm so pleased to hear how much you're loving your spa and your feedback on how our team did. We're always pleased to hear we did well for our customers and if you ever need us for anything else, please do give us a call.
Thank you for choosing Online Spas.
Very good as always!
11. juni 2022
Besvarelse fra Online Spas
Hi Tom
Fab to hear you're pleased with what our team has done for you, thank you for providing your feedback, we always appreciate our wonderful customers taking their time to let us know how we did!
Thank you for choosing Online Spas.
Excellent customer service
Excellent customer service and after sales.
We experienced a slight delay on the delivery schedule due to covid, however they kept us up to date of progress and even offered an alternative that could be delivered immediately. 5* all round, highly recommended.
7. juni 2022
Besvarelse fra Online Spas
Hi Suzanne
Thank you for your amazing review, we always love to hear from our fabulous customers and hear about their experience with our team. We're pleased you're happy and satisfied.
Thank you for choosing Online Spas.
Excellent service
Excellent service from placing order to delivery. Ordered Nordic tub and on delivery day received a call where the wrong colour was being dispatched. This was quickly rectified with the correct colour. The delivery and installation was impeccable and due to only have part of my garden I was advised they would come back to fit the lifter for the cover. Two months later and they again did a brilliant service. Would highly recommend this company. Very high standards and excellent customer services.
29. maj 2022
Uopfordret anmeldelse
Besvarelse fra Online Spas
Hi Zack
Thank you so much for leaving us your fab feedback! We're pleased you're happy with your spa and the service. If you ever need anything in the future we are always here to help. Happy Spa-ing!
Thank you for choosing Online Spas.
Besvarelse fra Online Spas
Hi Alison
Thank you for your order! We're always pleased to see a happy customer.
Thank you for choosing Online Spas.
Excellent service
Excellent service, always in touch. Nothing too much trouble and a knowledgeable installation team
23. maj 2022
Uopfordret anmeldelse
Besvarelse fra Online Spas
Hi Helen
Thank you so much for your wonderful review, I'm so pleased to hear our team has satisfied what you needed for your installation and made you a happy customer! If you need anything in the future, please do get in touch.
Thank you for choosing Online Spas.
Besvarelse fra Online Spas
Hi Alan
Thank you for your fab review! We're always pleased to see a happy customer and get feedback on how we did. If you need us for anything in the future, please do get in touch.
Thank you for choosing Online Spas.
Fabulous team from start to finish
14. maj 2022
Besvarelse fra Online Spas
Hi Helen
Thank you for your review, we're always pleased to hear from our happy customers!
Thank you for choosing Online Spas.
Love my new hot tub from online spas
Love my new hot tub from online spas. Fantastic service from start to finish. Thank you.
10. maj 2022
Uopfordret anmeldelse
Besvarelse fra Online Spas
Hi Emma
Thank you for your wonderful review, we're always excited to hear from our customers! We're pleased you love your hot tub and are satisfied with the service. If you need us in future, please get in touch.
Thank you for choosing Online Spas.
Shocking service
Brought a Maldives spa not even 10 months ago, noticed the cover lift had been installed wrong and every time you lifted the lid the screws were ripping into the cover. Contacted them about the issue and there reply was the lifter is fitted correctly and the rips are general wear and tear. I replied stating the tub and lid are not even 10 months old and if that’s general wear and tear the product is very poor and I haven’t even had a reply. Trying to contact them is a joke and they have very slopey shoulders, as soon as they have your money they have no intrest. Would not recommend anyone purchase from them.
9. maj 2022
Besvarelse fra Online Spas
Hi Jon
Thank you for leaving us your review, we always want to hear back from our customers and their experiences.
As our Aftersales manager explained to you, he looked back at the install photos and the pictures you provided and confirmed the installation of the cover lifter was done correctly.
The photos you sent in show very minor wear and tear and does not affect the quality of the spa or the lid or the performance.
We have responded to you since you got the spa several times and helped where we could. We take our customer care very seriously and we are always interested in keeping our customers happy after installation.
If there is anything else we can help you with, please do get in touch.
Besvarelse fra Online Spas
Hello Glenn!
Thank you so much for your fantastic feedback, we love to hear back from our customers and their experiences. I'm pleased you love your spa! Please do get in touch if you ever need us.
Thank you for choosing Online spas.
100% recommend
100% recommend, polite and friendly staff who helped me find the perfect hot tub for the right price. Absolutely love it
7. maj 2022
Uopfordret anmeldelse
Besvarelse fra Online Spas
Hi Gaz
Thank you for your feedback, I'm pleased you love your spa. We're always here to help if you ever need us again.
Thank you for choosing Online Spas.
100% recommend
100% recommend, polite and friendly staff and helped me find the perfect hot tub for the right price
7. maj 2022
Besvarelse fra Online Spas
Hi Mr Davies
Thanks for the lovely review, our team are always so happy to see a satisfied customer! If we can help you in the future please get in touch.
Thank you for choosing Online Spas.
Excellent service and fabulous hot tub
7. maj 2022
Besvarelse fra Online Spas
Hi Wendy
Thank you so much for your fabulous review, we appreciate it so much! We love hearing from our happy customers and seeing how much you love your spa. If you need us for anything, please do get in touch.
Thank you for choosing Online Spas.
Besvarelse fra Online Spas
Hi Andy
We're so pleased you are happy with our service, we're glad we were able to give you the service we strive for for all our customers.
Thank you for choosing Online Spas.
Great company to deal wit
Great company to deal with and Sebastian was very helpful and efficient at installing it.
28. april 2022
Besvarelse fra Online Spas
Hi Tracy
Thank you so much for your fantastic feedback, we really appreciate it! Our team loves to hear from a happy customer and we'll pass your feedback onto Sebastian, I know he'll be thrilled.
Thank you for choosing Online Spas.
Very professional and friendly
Great people from start to finish .came out assessed what we needed and told us best plan . Delivered and fitted professionally and we were taught how to use the spa and get the correct settings for water chlorine levels etc .very happy cheers online spa.
25. april 2022
Uopfordret anmeldelse
Besvarelse fra Online Spas
Hi Martin
Thank you so much for your lovely review, we're so grateful to all our customers who take their time to leave us their feedback. I'll pass your comments onto our team. We're always pleased to hear from a happy customer. If you ever need us in the future, please do get in touch.
Thank you for choosing Online Spas.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.