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OnlineGolf Anmeldelser 8

•
TrustScore 2 ud af 5

2,2

Sport
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Sport

Oplysningerne kommer fra forskellige eksterne kilder

Huge range of golf equipment, golf clubs, golf clothing, and golf shoes at web only prices, including Nike Golf, TaylorMade, Callaway, Mizuno and Titleist.

Kontaktoplysninger

2,2

Under middel

TrustScore 2 ud af 5

8 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Not possible to return product to uk…

Not possible to return product to uk .and the worst support team, invoice in bad quality and hardly any information.

1. juli 2021
Uopfordret anmeldelse
OnlineGolf-logo

Besvarelse fra OnlineGolf

Hello Lars,

Please accept my apologies for the delay in our response.

I am very sorry to hear that your experience didn't meet with your expectations.

At onlinegolf we pride ourselves on customer satisfaction and really appreicate your feedback.

Unfortunately, we do not offer free returns, this is stated under the returns page on our website, more information can be found under the below link:

https://www.onlinegolf.co.uk/customer-services/returns-refunds.html

I apologise for any inconvenience and we hope this experience won't hinder your decision in considering onlinegolf sometime in the future.

Kind regards,
The OG service team

Bedømt til 1 ud af 5 stjerner

Bonjour,

Bonjour,
Aucune nouvelle de online golf.
Avons demandé le remboursement de notre commande !!! qui demeure sans réponse !!!
Belle escroquerie.

29. april 2021
Uopfordret anmeldelse
OnlineGolf-logo

Besvarelse fra OnlineGolf

Bonjour

Veuillez accepter mes excuses pour le retard dans notre réponse.

Je suis vraiment désolé d’apprendre que votre expérience n’a pas répondu à vos attentes.

Chez onlinegolf, nous sommes fiers de la satisfaction de nos clients et pouvons vous assurer que nous prenons cela très au sérieux.

Bien que je comprenne votre frustration, nous étions extrêmement occupés et, malheureusement, il y avait un délai plus long pour recevoir une réponse par courriel.

Nous apprécions vraiment vos commentaires et nous nous excusons pour tout inconvénient qui aurait pu être causé.

Nous espérons que cette expérience n’entravera pas votre décision d’envisager onlinegolf à l’avenir.

Cordialement
L’équipe de service OG

Bedømt til 1 ud af 5 stjerner

Doesn’t anwser e-mails or chat

Doesn’t anwser e-mails or chat
I have received a tracking number for my purchases from onlinegolf. But the tracking number shows that the goods were sent back to onlinegolf due to customs.
I can not contact them and what should happen now

1. april 2021
Uopfordret anmeldelse
OnlineGolf-logo

Besvarelse fra OnlineGolf

Hello,

Please accept my apologies for the delay in our response.

I am very sorry to hear that your experience didn't meet with your expectations.

At onlinegolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.

Whilst I understand your frustration, we were extremely busy and unfortunately there was a longer timeframe to receive a response by email.

We really appreicate your feedback and apologise for any inconvenience that may have been caused.

We hope this experience won't hinder your decision in considering onlinegolf sometime in the future.

Kind regards,
The OG service team

Bedømt til 1 ud af 5 stjerner

Doesn’t anwser e-mails

I received some golfshoes for Christmas gift that didn’t fit. There wasn’t any postal return label included or a return formula on their website, so I sent them an e-mail. After 3 weeks and a couple og resend e-mail, I stil haven’t heart anything.

I try to contact them on Facebook, where I got an anwser the day after. THEY DON’T OFFER A RETURN LABEL! I have never heart of an online company that doesn’t offer return labels for their customer. Stil fair if the cost is on me, but now as a privat customer, I have to pay half of the price for the product, just to return the parcel. Not gonna happen. Total waste of your money.

And you still haven’t anesered my e-mail...

18. januar 2021
Uopfordret anmeldelse
OnlineGolf-logo

Besvarelse fra OnlineGolf

Hello Thomas,

Please accept my apologies for the delay in our response.

I am very sorry to hear that your experience didn't meet with your expectations.

At onlinegolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.

Whilst I understand your frustration, we were extremely busy and unfortunately there was a longer timeframe to receive a response by email.

Unfortunately, we do not offer free returns, this is stated under the returns page on our website, more information can be found under the below link:

https://www.onlinegolf.co.uk/customer-services/returns-refunds.html

We really appreicate your feedback and apologise for any inconvenience that may have been caused.

We hope this experience won't hinder your decision in considering onlinegolf sometime in the future.

Kind regards,
The OG service team

Bedømt til 1 ud af 5 stjerner

Since the package has never left the…

Since the package has never left the UK, I can not see why I should wait to get my money until you have received the package back, it is not my fault. Give me my money and take this up with DPD!!!
please Ole Valdemar Kjeldsen

13. januar 2021
Uopfordret anmeldelse
OnlineGolf-logo

Besvarelse fra OnlineGolf

Hello Ole,

Please accept my apologies for the delay in our response.

I am very sorry to hear that your experience didn't meet with your expectations.

At onlinegolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.

Whilst I understand your frustration, we are unable to issue a refund until we have the parcel back, once we recevied the item back, a full refund would be issued to you.

We really appreicate your feedback and apologise for any inconvenience that may have been caused.

We hope this experience won't hinder your decision in considering onlinegolf sometime in the future.

Kind regards,
The OG service team

Bedømt til 5 ud af 5 stjerner

Only good things to say

Only good things to say! Good price! Fast delivery! Nice products!

28. marts 2018
Uopfordret anmeldelse
OnlineGolf-logo

Besvarelse fra OnlineGolf

Dear Kasper,

Thank you so much for your kind review. We take great pride in our customer service and will share your positive experience with all of our colleagues.

Thanks for choosing American Golf.

The AG service team

Bedømt til 5 ud af 5 stjerner

Best online golf shopping site i have …

Best online golf shopping site i have tryed

14. juli 2017
Uopfordret anmeldelse
OnlineGolf-logo

Besvarelse fra OnlineGolf

Dear Dennis,

Thank you so much for the kind review. We take great pride in our customer service and will share your positive experience with all of our colleagues.

Thanks for choosing American Golf.

The AG service team

Bedømt til 5 ud af 5 stjerner

Good delivery time, price and quality

This is the Danish website for same company as OnlineGolf.co.uk which has mixed reviews. My personal experience has been very good. I ordered a set of irons that were delivered quickly with no problems. A week later I also ordered shoes and golf pants, which also arrived quickly with no problems. They ship in collaboration with postnord and you can track your order on the postnord app or via a link you'll get in your email inbox. The goods were exactly as on the website and the deals were very good. From other reviews I have read if there is a problem with the order customer service might not be so good, but for me there have been no problems with my orders. I would recommend them if you are price conscience as they are much cheaper than the golf stores in Denmark.

13. april 2017
Uopfordret anmeldelse
OnlineGolf-logo

Besvarelse fra OnlineGolf

Dear Valiant, Thank you so much for your kind review. We take great pride in our customer service and will share your positive experience with all of our colleagues.

Thanks for choosing American Golf.

The AG service team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere