Absolutely love this place to order materials from. Customer service is fabulous and any issues I have had (my fault not theirs) Have been dealt with quickly and swiftly and put my mind to ease straig... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Further to my previous review,this is an update re-one stop fabrics.I had stated I had not received the samples ordered.The company have now refunded me (inc.the postage paid) which (unfortunately) I... Se mere
Virksomheden har svaret
One Stop Fabrics amazed me with their great range of fabrics, the availability of being able to order in different lengths and multiple packs for quilting ect. Really fast delivery too. Brilliant can... Se mere
Virksomheden har svaret
If using Hermes/Evri, don't expect your parcel on time. Having said that, I spoke to Vincent at One Stop Fabrics and he kindly found me an alternative fabric as the one I ordered wasn't available anym... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We Specialise in Facemasks, Fabric for PPE, Cotton Fabrics, Craft Dress & Quilting Ranges. We Pride Ourselves in Offering a Vast Selection of Fabric for All projects. We are one of the largest stockists of Fabrics and Textiles and have various ranges that are ideal for the Fashion, Retail, Dancewear, Decoration and Hobby and crafts.
Kontaktoplysninger
3 Blackwood Mount, LS16 7BH, Leeds, Storbritannien
- 07368109146
- sales@onestopfabrics.co.uk
- onestopfabrics.co.uk
4,2
God
222 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra One Stop Fabrics
Dear customer,
We’re sorry to hear about your experience.
Unfortunately, we had to cancel your order as it appeared that two samples of the same fabric were ordered by mistake. We also sent you an email to confirm whether you intended to order two meters instead, but as we did not receive a reply, we proceeded to cancel the order to avoid any confusion or unnecessary charges.
When your order was cancelled, we sent another email explaining the reason for the cancellation.
A full refund has also been issued to your original payment method.
Kind regards
Fabric is beautiful exactly what colour…
Fabric is beautiful exactly what colour I wanted... delivery was also good...Thankyou very much.. I will be back for more as I need dark blue satin fabric... and rose gold satin fabric..
11. september 2025
Updated review
Further to my previous review,this is an update re-one stop fabrics.I had stated I had not received the samples ordered.The company have now refunded me (inc.the postage paid) which (unfortunately) I still think is excessive (3.99) for two 10cm.samples.However, I do appreciate the company responding to my review and reimbursing me in full therefore - the reason for four stars on this occasion.
10. august 2025
Besvarelse fra One Stop Fabrics
Dear Customer,
Thank you for your feedback, and we’re very sorry to hear about the delay you experienced.
As per your request via email, we issued a full refund as a gesture of goodwill. Unfortunately, it appears the delay was due to Royal Mail, which is sadly beyond our control.
We completely understand your frustration and are currently reviewing our shipping process to help prevent similar issues in the future.
Kind regards
I ordered a cotton fabric and instead…
I ordered a cotton fabric and instead was sent 100% synthetic fabric and no one has replied to my email pointing this out.
22. juli 2025
Besvarelse fra One Stop Fabrics
Dear customer,
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused.
It appears that our dispatch team made a mistake and sent the wrong item — a synthetic fabric instead of the cotton fabric you ordered. We completely understand your frustration and regret the oversight.
As a gesture of goodwill and to resolve the issue promptly, we have issued a full refund for your order.
We appreciate your patience and understanding, and we’re reviewing our dispatch process to help prevent similar errors in the future.
Kind regards
Five star service
Helpful on a phone enquiry and arranged a sample to check correct pattern and quality, delivered as promised. Follow up order was quickly despatched and the price was reasonable. Better that I was able to order half a metre for a cuddly toy replacement dress of 40 yrs, not many companies do that. Thanks!
9. juni 2025
service was prompt and the fanric…
service was prompt and the fanric lovely, just not the colour I wanted this time
8. maj 2025
The fabric quality is so good
The fabric quality is so good. So soft, as I hoped..
The quick delivery was a bonus.
25. april 2025
Great selection of fabric
Great selection of fabrics and at good price. Prompt delivery and updated information.
3. april 2025
Order did not arrive
Order did not arrive. It was not even sent one week later. Two stars only because of prompt refund after I contacted the company
11. marts 2025
Fabric samples
I ordered fabric samples. They came quickly and were as described on the website. I will definitely buy the fabric.
6. marts 2025
Quick delivery and good quality
4. februar 2025
Crushed Velvet
Inadvertently ordered from 2 sites, had to return for refund. No problems whatsoever .
24. januar 2025
The material is wonderfully soft and…
The material is wonderfully soft and flowy, however the colour labelled as sky blue was definitely more like a sea green colour.
17. januar 2025
The mistake I made when ordering the…
The mistake I made when ordering the material the staff got in touch with me and sorted right away and the fabric arrived very quickly and it’s perfect for what I’m looking for
9. januar 2025
Great customer service when ordered…
Great customer service when ordered fabric was unavailable. A replacement was suggested which was perfect.
5. januar 2025
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