Tried to cancel my order immediately after purchasing. No response for nearly 2 weeks, even after phoning. And then they finally dispatched the order 2 weeks late. Order No. OSCS-24-32215
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered fresh chillies (scotch bonnet and fire flame) that were mouldy and unsuable within a week. I stored them in a cool (about 8degC) dry integral garage. I gave feedback requesting some compe... Se mere
Placed an order on the 12th November, no goods received by early December, so made 3 email requests for an update. Promised goods would be dispatched, still nothing so requested a refund, email went... Se mere
Love the products but can't rely on delivery. Weeks go by with no email update and no delivery. Had to chase last time and was given delivery promises that weren't kept. Been waiting a fortnight th... Se mere
2,2
Under middel
25 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Never sent my order
I ordered from them on 9/8/24, they apparently shipped my order on 16/8/24 but the same day I got an email from DPD saying that my order had been cancelled. When I messaged their customer support they just advertised their shop and ignored my request which I made a week ago. None of their staff answer their customer support phone. Terrible company, fails at everything an eCommerce site needs to do.
9. august 2024
Uopfordret anmeldelse
My order is Order OSCS-24-20067.
My order is Order OSCS-24-20067.
I didn't get my parcel as the shipping told me "Sorry, your parcel can no longer be delivered, please contact Chilli mash Company Ltd for further details". I have try to email them but didn't get any reply. I would like to request a refound. Please
Update: I got replied email the company refund my order. On email said I will get money back in 2-3 days. Thank you.
31. maj 2024
Uopfordret anmeldelse
Products not as advertised
Ordered their Fresh Red Fireflame chillies.
Their website states they are 30,000 - 50,000 on the scoville rating.
They arrived last week and I tried them this evening and they are nowhere near as hot as even a jalapeño which is only meant to be 4,000 to 8,500 on the scoville rating.
Emailed to request a return and was told they don't accept returns - no apology - no offer of a refund - I won't be using them again.
27. maj 2024
Uopfordret anmeldelse
Hot hot hot!!
I love this shop! Easy to see what's on offer on the website, easy to order, quick to arrive and everything I've had so far is amazing! The packaging is really good too. Ordered something the other day, received a dispatch email a few hours later and though "oh yeah? but surely enough it arrived next day! I wish I'd known about this place earlier.
1. februar 2024
Uopfordret anmeldelse
10 days since ordering and not even shipped
ORDER NO. OSCS-22-13593
Ten days since ordering and not even shipped my items yet.
Very poor service and no comms as to if there’s a problem. How can it take so long to box up a few bottles of chilli sauce?
6. november 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.