I have been a regular client of One Day Test for quite some time, and I can honestly say it is a company you can rely on. The whole team is professional, friendly, and welcoming, but I would es... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very supportive phone consultation review. Had a few questions that were very professionally dealt with. Products were efficiently despatched to the right place on time.
I accompanied someone for a blood test and on a whim I decided to have the 71 marker screening done. I had missed out on my ‘turning 60’ NHS checkup due to Covid and so now, at 65, I am getting niggle... Se mere
Virksomheden har svaret
We arrived early and were fitted in straight away Dominika did a great, painless job - she is clearly very experienced My only issue is the parking - the road is all residents only. We managed to ge... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Come and visit us at our clinic in Hove! Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!
Kontaktoplysninger
39b Salisbury Road, BN3 3AA, Brighton and Hove, Hove, Storbritannien
- 0845 527 07 67
4,8
Fremragende
321 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra One Day Tests - Hove
We really appreciate you leaving us a 5* review.
Simple and straight forward and super…
Simple and straight forward and super fast turnaround for the results.
3. januar 2025
Besvarelse fra One Day Tests - Hove
Thank you for the 5* review. We really appreciate it.
Highly recommend
Easy to book on line. Choice of appointments. No cancellation fee. The clinician was excellent - prompt, considerate and professional. Highly recommend.
9. januar 2025
Besvarelse fra One Day Tests - Hove
Thank you very much for the recommendation. Really pleasing to hear stories from customers like yourself that had such a positive experience using our service.
Friendly and professional service and…
Friendly and professional service and very responsive to customers needs
23. december 2024
Besvarelse fra One Day Tests - Hove
Thank you for the 5* review. We really appreciate it.
Besvarelse fra One Day Tests - Hove
Really pleased to hear this. Thank you for spending the time to leave your feedback.
Besvarelse fra One Day Tests - Hove
Thank you for the 5* review. We really appreciate it.
Efficiency and use of portal for results
Very efficient and love how the results are displayed on the portal
18. december 2024
Besvarelse fra One Day Tests - Hove
Thank you for the 5* review. We really appreciate it.
Prompt, same day results, well presented.
My blood sample was taken at 10am on the 18th December in the Hove office by a very pleasant and reassuring staff member who said that the sample would be sent to the laboratory in Crawley for analysis. A first email at 3.05pm that same day announced that the sample had arrived at the lab. Again, that same day, the 18th, between 3.38 pm and 5.29 pm I received five more emails containing the results of the more than 60 tests I had ordered. Each result was presented along with the expected range for the blood test, with results outside the range being highlighted. A very impressive experience.
18. december 2024
Uopfordret anmeldelse
Besvarelse fra One Day Tests - Hove
Thank you for providing feedback on your experience using our service. We really appreciate it.
Rude and obnoxious customer service when the test gives a known false negative result
Waste of money and a scam
I have been seriously ill since June this year.
OneDayTests said they can perform a blood test to detect antibodies which are detectable two weeks after an infection. (And past infections)
I test positive to H Pylori in April and July this year. The symptoms (vomiting) started again in August and were so bad, I took this test in November.
The test gave a false negative (because I have previously had the infection and therefore would have the antibodies).
The NHS performed a different test within a day or so of the blood test. This came back positive.
I have approached one day tests to ask for a refund. They are rude and insist the infection was caught between my blood test and the two days seeing my GP - despite being ill since June
I have sent one day results evidence that the infection existed many weeks before I took their test.
Now they don’t reply to messages or refund my money.
Such an arrogant response to a past post I thought I’d post in greater detail. Their antibody blood test gave a false negative. FACT.
Be careful with the types of blood tests ordered. And don’t expect any reasoned or empathic response if you do say something went wrong.
I have now received a refund from my credit card company after stating we are going to court under the goods of sales act - and this test/service did not perform as described.
30. november 2024
Uopfordret anmeldelse
Besvarelse fra One Day Tests - Hove
Hi Christopher, as per your previous review a few days earlier the results given were accurate to the blood tested at that time. As you have mentioned we provided a refund as a gesture of good will. We wish you well with your health journey else where.
Professionally and transparently.
Excellent service from start to finish – from the blood draw to the customer service and finally the results, which I received via email in a clear and transparent format. I highly recommend it to anyone looking to get blood tests done without unnecessary formalities.
4. december 2024
Besvarelse fra One Day Tests - Hove
We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.
Quick and easy with clinic visit as fallback
Very straight forward process. The take-home kit didn't work well for me, I pricked every finger and only filled one sample pod out of three before running out of lancets. There was a clinic nearby and it was easy to make a booking to get blood taken there instead. Simple painless process and quick results (same day!).
9. december 2024
Besvarelse fra One Day Tests - Hove
Really pleased to hear this. Thank you for spending the time to leave your feedback.
Besvarelse fra One Day Tests - Hove
Thank you for the 5* review. We really appreciate it.
The lady who did my daughter’s blood…
The lady who did my daughter’s blood test was extremely patient and gentle, very professional. My daughter is afraid of needles but she managed to calm her down and distract her enough to get it done without it taking too long.
3. december 2024
Besvarelse fra One Day Tests - Hove
We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.
My first time experience
My first time experience, phlebotomist was so friendly kept me well informed attentive and compassionate. I had the results within 3hrs. Such an excellent service. Pleased to say results were positive too.
6. december 2024
Besvarelse fra One Day Tests - Hove
Really pleased to hear this. Thank you for spending the time to leave your feedback.
Overall Pleasant experience
Overall Pleasant experience, was in and out in no time.
26. november 2024
Besvarelse fra One Day Tests - Hove
Really pleased to hear this. Thank you for spending the time to leave your feedback.
Waste of money and a scam
I have been seriously ill since June this year.
OneDayTests said they can perform a blood test to detect antibodies after two weeks of infection.
So I am seriously ill from June from the infection and I took the test in late November.
The test gave a false negative.
The NHS performed a different test within a day or so of the blood test. This came back positive.
I have approached one day tests to ask for a refund. They are rude and insist the infection was caught between my blood test and the two days seeing my GP - despite being ill since June
I have sent one day results evidence that the infection existed many weeks before I took their test.
Now they don’t reply to messages or refund my money.
We are going to court now
27. november 2024
Besvarelse fra One Day Tests - Hove
Good morning. The results given were accurate to the blood tested at that time. Our laboratory runs a wide range of quality control procedures to ensure the blood samples tested provide accurate and precise results. For example we participate in the External Quality Assurance scheme which compares how well our testing method is running against all other National and International users, so we are 100% confident in our results, and our other customers agree.
Great experience
Great experience. Monicka, the phlebotomist was wonderful. Results arrived within hours.
29. november 2024
Besvarelse fra One Day Tests - Hove
Really pleased to hear this. Thank you for spending the time to leave your feedback.
Great experience
Very easy, fast and personal service at a reasonable cost. Would recommend.
27. november 2024
Besvarelse fra One Day Tests - Hove
Thank you for the 5* review. We really appreciate it.
The phlebotomist was kind and…
The phlebotomist was kind and professional, she made me feel comfortable and I could see how much she cares. I've got the results the same day and the day after, quick and efficient. I highly recommend
20. november 2024
Besvarelse fra One Day Tests - Hove
So pleased to hear we were able to help. Thank you for recommending our service.
Easy, lovely team.
This was simple and easy right from the beginning. The phlebotomy facility was close, the phlebotomist was great - friendly, clear and helpful - and the results were quick.
Thanks foe a great experience
22. november 2024
Besvarelse fra One Day Tests - Hove
We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.
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